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Disable update prompt

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step Or how about the registry? Turn Off Update … (read more)

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update

Asked by noel_envode 1 week ago

Last reply by Agent virtuel 1 week ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 1 month ago

Last reply by marry shah 1 month ago

How to move the Application Menu to the Left side of the screen

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Lef… (read more)

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Asked by Wil 2 months ago

Last reply by Agent virtuel 2 months ago

How can I prevent my shared files in a Google folder from being copied or downloaded ?

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (whil… (read more)

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (while he is using the firefox browser). How can I do that ?

Thank you !

Asked by Abethomas 5 months ago

Last reply by cor-el 5 months ago

Youtube Audio Library

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailabl… (read more)

youtube audio library is not working in this mozilla firefox. When I play an aduio from youtube audio library , they show me a message which is (Audio track is unavailable). Other audio and YouTube video is woking perfectly. Please solve this issues.

Asked by sarkersraboni47 5 months ago

Last reply by zeroknight 5 months ago

Add New Search Engine Missing

Firefox crashed hard on me. When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed. So I need to delete Google a… (read more)

Firefox crashed hard on me.

When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed.

So I need to delete Google as my default search engine and restore Yahoo as my preferred engine.

The button to add new search engine is missing.

Without using an add-on, how am I supposed to restore my search engine?

Asked by Colin WG 5 months ago

Last reply by zeroknight 5 months ago

"retrieve documents" from financial institution

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait… (read more)

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait while we retrieve your documents" but the circle just keeps going around forever. This has persisted for quite a while, and I would rather not download and use another browser if Firefox is able to work for this. I have not had this problem with any other bank accounts or financial places - eg: Fidelity is fine, etc.

Thanks for any help you can give me.

Asked by barbmae 5 months ago

Last reply by cor-el 5 months ago

Now warning Win10 crash on closing tab in Firefox

Hi, Firefox = 121.0.1 64-bit Win10 = 22H2 (19045.3930) Not for the first time but the 3rd in the past few months I was closing a tab in Firefox and my PC immediately re… (read more)

Hi,

Firefox = 121.0.1 64-bit Win10 = 22H2 (19045.3930)

Not for the first time but the 3rd in the past few months I was closing a tab in Firefox and my PC immediately reset. No warning, just straight to blank screen as soon as I closed a tab (I had 4 open). Next thing I knew it was going through re-boot. No crash report in Firefox.

This last time I had Facebook open, I had a video in Facebook popped-out, it had finished playing and I went to close the FB tab.

Ian.

Asked by ian120 5 months ago

Last reply by zeroknight 5 months ago

*.htm.part file malware file downloaded withoout my knowledge / authority, and now I can't remove. Any thoughts??

Hi Recently my MS Windows Security app told me that I had malware which I'm very confident from was from using Firefox. The filename is: 3wabt6OY.htm.part and it went to … (read more)

Hi Recently my MS Windows Security app told me that I had malware which I'm very confident from was from using Firefox. The filename is: 3wabt6OY.htm.part and it went to a standard "download" folder on om win 10 PC.

Firstly I just wanted to flag this as a possible bug issue for Firefox?

Secondly I wondered if there was any thoughts on how to avoid this happening again and how to remove it please?! As Although MS Security identifies the file, it doesn't seem to be able to actually get rid of it!! Nor does SuperAntiSpyware.

Many thanks in advance

Asked by Edward Allen 5 months ago

Last reply by cor-el 5 months ago

Failure to input data on a customers form

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a pro… (read more)

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

Asked by Ian Duncan 6 months ago

Last reply by Terry 6 months ago

Windows 10 pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them.

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset. Troubles… (read more)

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset.

Troubleshooting within Firefox won't work because it disables the extensions.

The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on).

The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

Asked by Panda 5 months ago

Last reply by zeroknight 5 months ago

Duplicate Firefoxes

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version the… (read more)

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

Asked by staplegun71 6 months ago

Last reply by zeroknight 6 months ago