Firefox Community Forum

Hi everyone,

I'm experiencing an issue with my website's compatibility with Firefox. website My website, which provides online educational resources and tools, is not displaying certain interactive elements correctly when accessed through Firefox. These elements work perfectly in other browsers like Chrome and Safari.

Specifically, I've noticed that some JavaScript-based interactive features, like quizzes and drag-and-drop activities, either don't load or don't function as expected. I've already cleared the cache and ensured that Firefox is updated to the latest version, but the problem persists.

Has anyone else encountered similar issues, or does anyone have suggestions on how to troubleshoot and resolve this compatibility problem? Any insights would be greatly appreciated!

Thank you, fatemahx

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the add-on cannot be installed because it's not verified. Is there a way to change this?

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com

There was no yahoo.ca or hotmail.ca when i got my email accounts and i only deal with originating networks Discovery.com not ripoffs like ctv.ca/discovery.

Hi everyone,

I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shavers, grooming products, accessories, and sanitation supplies. I'm always looking for ways to improve the user experience on our website and streamline our e-commerce operations.

Can anyone recommend browser extensions that could help with:

Enhancing website performance and speed. Improving user engagement and retention. Simplifying the checkout process. Better tracking and analyzing customer behavior. Ensuring data security and privacy for our customers. I’m particularly interested in extensions that work well with Firefox, but suggestions for other browsers are also welcome. Your insights and experiences would be greatly appreciated!

Thank you in advance!

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

I have used Firefox to access my Zoom accoutnfor several years. Today, the screen goes blank when I click on sign-in. This does not happen with other browsers on my PC. Help....

Hello, I want to go tiltok but have problem. Please solve this problem

Secure Connection Failed

An error occurred during a connection to www.tiktok.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website doesn't work correctly basically with Firefox and that I needed to use Google Chrome or Edge. I recently received an email from Mozilla which had a link to an article titled, "Here’s what we’re working on in Firefox" at: link text and in the article in large print it says, "Bringing you the features you’ve been asking for." I didn't see any mention about increasing Firefox's compatibility with websites.

Hopefully, somehow comparability with websites will be made better.

After Firefox updated to v127 YouTube videos stopped working for me. They work fine on Microsoft Edge and Google Chrome. Considering this only started happening with the latest update and the fact that YouTube videos work fine on other browsers the problem I feel has to be somewhere in Firefox. When I try to play a video I get the white circle going around in the center of the screen and the video does not play.

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version of the application "Firefox" with this version of OS X. You have OS X 10.11.6. The application requires OS X 10.12 or later." Unfortunately, from what I have read, I can't get that update that on my iMac (21.5inch, late 2009) OS X El Capitan Version 10.11.6. Is there any way to downgrade the Firefox install? I can't even see what previous version of Firefox I had before because I can't open the browser anymore. If anyone can help I would be super grateful. Thanks in advance!

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

This is really annoying. I've had that feature disabled since I first started using Firefox as I feel it defeats the purpose of incognito tabs to make it obvious when you have them open, and I prefer keeping all my tabs organized in a specific way

I've checked about:config and that feature is still set to false, I've checked about:studies and there's nothing that looks like it would impact private browsing. I've tried restarting both Firefox and my computer, the tabs are still separate

Anyone have any ideas on what to do now?

I have looked into settings but found no solution to this issue. Web search results are completely irrelevant to this issue as well. Haven't been able to find a fix for this.

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.