Showing questions tagged: Show all questions

Can't access my gmail.com

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32… (read more)

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32050?hl=en. I have tried severally but can't access my gmail account.

Asked by joshua.asafo04 2 months ago

Last reply by careca 2 months ago

cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (read more)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Asked by rinrina 1 month ago

Last reply by willjoe24421 1 month ago

Getting a 403 Forbidden Error when trying to access Metacritic

I used to be able to access Metacritic.com but now I always get a 403 Forbidden. I can access it just fine on other browsers. How do I fix this? … (read more)

I used to be able to access Metacritic.com but now I always get a 403 Forbidden. I can access it just fine on other browsers. How do I fix this?

Asked by mabcasino 1 month ago

Last reply by Mozila|abdou 1 month ago

Lost account

Hi, I am currently freaking out because I lost my firefox account because I lost my 2FA and cannot get in because I do not have my backup code. I need my account back ASA… (read more)

Hi, I am currently freaking out because I lost my firefox account because I lost my 2FA and cannot get in because I do not have my backup code. I need my account back ASAP because it has important information and I need it right now! Please someone help I need my account BACK!

Asked by zanderbryant2001 1 month ago

Last reply by Dropa 1 month ago

  • Archived

Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (read more)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 2 years ago

Last reply by Paul 1 year ago

  • Archived

Saving PDFs with Evernote clipper

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser,… (read more)

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser, you cannot clip this page." Is there a way to make it work? Thanks!

Asked by andrea.tolu 2 years ago

Last reply by Tom 1 year ago

  • Archived

Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for d… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 2 years ago

Last reply by kastoestoramadus 1 year ago

  • Archived

My laptop location in Firefox is Old data

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current … (read more)

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current location in North Carolina. This true whether I'm logged into my Google account or not Signed in to my Google account.

In Firefox I've checked Tools/Options/Privacy & Security/Permissions/Location/Settings. It lists 3 sites that have asked for access to my Locations: google, home depot and BedBathBeyond. Yet when I use Google to search "weather", it gives me Wayne NJ. This section will not let me add Google Maps.

In Security I changed Block Pop-ups to continue to have a checkmark but added google.com and maps.google.com as exceptions and restarted Firefox. Google Maps still shows Wayne NJ and weather sometimes shows North Carolina but mostly shows Wayne NJ

Are there any other settings in Firefox I need to update? Or are there settings in Windows I need to update.? I'm using Windows 10 and Firefox 85.0

Asked by emdwayne20 2 years ago

Last reply by delius1967 1 year ago

  • Archived

How do I edit the current theme?

Firefox colour addon removed the whole existing theme, replaced everything with it's default selections. I use a custom theme, I just want to change the text colours on … (read more)

Firefox colour addon removed the whole existing theme, replaced everything with it's default selections.

I use a custom theme, I just want to change the text colours on the menu bar, tab bar and bookmark bar. But the color addon destroyed the whole theme when I made any single change. I had disable and enable the theme to restore it. How do I import the theme to color addon so I can edit it?

Asked by peter.d.hill 2 years ago

Last reply by SpringSong25 1 year ago

  • Archived

Onglets

Hello a tous !!! Une mise a jour de firefox, et je me retrouve avec les onglets en hauts de la barre de recherche. Comment replacer la suite d'onglets sous la barre… (read more)

Hello a tous !!! Une mise a jour de firefox, et je me retrouve avec les onglets en hauts de la barre de recherche. Comment replacer la suite d'onglets sous la barre de marques pages juste au dessus de la fenêtre web.. Merci !!

Asked by Firefox Manu 2 years ago

Last reply by dan.pelletier 1 year ago

  • Archived

Digital certificate - ask you every time

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and… (read more)

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

Asked by julie_jakings 2 years ago

Last reply by juliovc77 1 year ago

  • Archived

When syncing between devices, the location of bookmarks in subfolders is not remembered

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.… (read more)

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.

I have the latest, stable, up-to-date versions of Firefox on all my devices.

The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. Bookmarks between computers do not remember their position in the bookmark folders and are saved in the main folder.

I have already performed all the steps based on the instructions in this article, but the problem persists. ([https://support.mozilla.org/en-US/que.../1270667])

Asked by Yozz 2 years ago

Last reply by chuck9 1 year ago

  • Archived

ui.submenuDelay

Once again the current update of Firefox (87.0) eliminated the ui.submenuDelay setting. Screwed up everything when I tried to install previous version. ui.submenuDelay … (read more)

Once again the current update of Firefox (87.0) eliminated the ui.submenuDelay setting. Screwed up everything when I tried to install previous version.

ui.submenuDelay is the most important feature for me. I hate the bookmarks opening on hoover, there is no delay at all.

Please fix and remember.

Asked by facrowe1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago