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External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (read more)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Asked by Sjoerd 2 months ago

Last reply by ABC 2 weeks ago

Can't access my gmail.com

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32… (read more)

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32050?hl=en. I have tried severally but can't access my gmail account.

Asked by joshua.asafo04 1 month ago

Last reply by careca 1 month ago

cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (read more)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Asked by rinrina 1 week ago

Last reply by willjoe24421 1 week ago

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Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (read more)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 2 years ago

Last reply by Paul 1 year ago

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Saving PDFs with Evernote clipper

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser,… (read more)

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser, you cannot clip this page." Is there a way to make it work? Thanks!

Asked by andrea.tolu 2 years ago

Last reply by Tom 1 year ago

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Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for d… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 2 years ago

Last reply by kastoestoramadus 1 year ago

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My laptop location in Firefox is Old data

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current … (read more)

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current location in North Carolina. This true whether I'm logged into my Google account or not Signed in to my Google account.

In Firefox I've checked Tools/Options/Privacy & Security/Permissions/Location/Settings. It lists 3 sites that have asked for access to my Locations: google, home depot and BedBathBeyond. Yet when I use Google to search "weather", it gives me Wayne NJ. This section will not let me add Google Maps.

In Security I changed Block Pop-ups to continue to have a checkmark but added google.com and maps.google.com as exceptions and restarted Firefox. Google Maps still shows Wayne NJ and weather sometimes shows North Carolina but mostly shows Wayne NJ

Are there any other settings in Firefox I need to update? Or are there settings in Windows I need to update.? I'm using Windows 10 and Firefox 85.0

Asked by emdwayne20 2 years ago

Last reply by delius1967 1 year ago

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Blank page is added when printing pdf in Firefox PDF viewer

Firefox adds a blank page when printing a PDF from the PDF preview. Normal prints of webpages are fine. In other browsers it works fine so it is Firefox related. Reset… (read more)

Firefox adds a blank page when printing a PDF from the PDF preview. Normal prints of webpages are fine. In other browsers it works fine so it is Firefox related. Resetting printer settings doens't work.

How do I stop this from happening.

Asked by bas88 2 years ago

Last reply by Jonathan Watt 1 year ago

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Firefox prints extra blank page when printing from built-in PDF viewer

Hello, as stated in the title, in the recent Firefox updates 3 of my computers started to print an extra page when printing a PDF document from the built-in PDF document … (read more)

Hello, as stated in the title, in the recent Firefox updates 3 of my computers started to print an extra page when printing a PDF document from the built-in PDF document viewer. For instance if I open a PDF containing a single page invoice from GMail and then print it using the print dialog in Firefox's PDF viewer, I will get the second blank page displayed in the print preview, even though the document clearly only contains one page. If I use the option to use the Windows print dialog menu instead, and I print with that, the document will be printed correctly and only one page will be dispensed. This is A4 format, nothing was changed and all computers started to have this symptom after some recent Firefox update. This happens in two separate buildings both on two computers with Windows 10 and one computer with Windows 7, also two completely separate printers, one being a network laser printer and other standard USB inkjet. This doesn't make much sense to me, is there any solution to this? I have switched from the built-in PDF viewer to Acrobat Reader directly, but it was much more convinient to just have a PDF displayed in a Firefox tab rather than opening a separate program to display and print. Of course Acrobat Reader prints just as correctly as the windows dialog. The problem seems to be purely to do with the Firefox PDF viewer.

Asked by maciek4477 2 years ago

Last reply by Jonathan Watt 1 year ago

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BOOKMARKS

I lost all my bookmarks when I updated to the latest Firefox version... How do I recover them? There is not even a "library" tab in the bookmarks menu or toolbar... Than… (read more)

I lost all my bookmarks when I updated to the latest Firefox version... How do I recover them? There is not even a "library" tab in the bookmarks menu or toolbar... Thank you for your help.

Asked by frenchcolibri 2 years ago

Last reply by Scribe 2 years ago

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firefox comcast xfinity email problems

Problem: when I get on my Comcast Xfinity email Firefox automatically shows my wifes login email information, user ID and Password, without me typing in the sign in infor… (read more)

Problem: when I get on my Comcast Xfinity email Firefox automatically shows my wifes login email information, user ID and Password, without me typing in the sign in information. How do I fix this? This is only a problem with Firefox browser. Google and explorer are working correctly. need help to fix