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2FA security

I am an 84-year-old newbie! I have enabled 2 FA. But... when I click on Firefox in the taskbar F/fox opens and I can access all the bookmarks in the bookmark bar without… (read more)

I am an 84-year-old newbie! I have enabled 2 FA. But... when I click on Firefox in the taskbar F/fox opens and I can access all the bookmarks in the bookmark bar without any more security.

When does the 2FA come into this?

Asked by Chris Arme 5 days ago

sending emails

During the week-end my email stopped sending emails. It asks for a password but even with a new password it will not send. I have worked with my email provider but all t… (read more)

During the week-end my email stopped sending emails. It asks for a password but even with a new password it will not send. I have worked with my email provider but all they can suggest is to contact you or to reinstall the email program. What can you suggest or is this enough information?

Asked by triman1 2 days ago

Firefox icon turns into private mode icon. But im not in private mode!

Hello, i need help. If I create shortcut, and start firefox in another profile, like this: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -class FF2 --profile "C… (read more)

Hello, i need help. If I create shortcut, and start firefox in another profile, like this:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -class FF2 --profile "C:\Users\mire\Desktop\TEST\Apps\Instagram" --no-remote instagram.com

And if i set in "user.js" --> user_pref("taskbar.grouping.useprofile", true);.

For some reason after firefox starts, or after second start, firefox icon on the taskbar turns into a private browsing icon!

I tried everything to prevent this, I tried to add:

user_pref("browser.privateWindowSeparation.enabled", false); user_pref("browser.privacySegmentation.windowSeparation.enabled", false);

Nothing works...

I checked million times that im not in private browsing, and i'm not.

Then, after some tests I found that if I remove the flag: "user_pref("taskbar.grouping.useprofile", true);" from 'user.js' and 'prefs.js', and start profile again, taskbar icon becomes normal firefox icon.

Is this a bug?

And what should i do if i want to have separate grouping for the PROFILE2, and i don't want to have that private browsing icon?

You can see in the picture what was happening...

Asked by mire021 5 days ago

Some local plaintext files in latin encoding rendered with japanese font settings

A certain set of plaintext files are rendered in a weird way when opened in Firefox. Some plaintext files are rendered "MS Gothic", which is the default monospace font f… (read more)

A certain set of plaintext files are rendered in a weird way when opened in Firefox.

Some plaintext files are rendered "MS Gothic", which is the default monospace font for plaintext files in Japanese encoding. (Also, if I change font.name-list.monospace.ja to "monospace", the font changes).

However, the files are not in Japanese encoding, they do not contain a single character in Japanese encoding. Since the files are local, they have no HTTP headers to determine the encoding, so Firefox must have guessed the encoding somehow. How can I stop firefox from detecting those files as Japanese while they are not?

Also, I noticed that this issue happens only with long files. The shorter a file, the less likely it is that Firefox renders the file as if it had Japanese encoding.

Since I cannot reproduce the issue with smaller files and the files contain confidential information, I am unable to provide a minimal reproducer.

As a workaround, I could change font.name-list.monospace.ja, but this would change (potentially break) rendering of Japanese websites.

I'm using Firefox 124.0.1 on Windows 10, although this issue has been present for at least some months (at least 4 firefox releases).

The screenshot shows an excerpt where the text "C:\Temp\2024-" is partially rendered with Japanese glyphs and fully rendered with "MS Gothic" font which is hard to read with ASCII characters.

PS: I [censored] some of the information in the "Troubleshooting Information" field below.

Asked by christian.stadelmann 2 days ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 day ago

Unable to Drag and Drop some e-mails to Local Folder

Hi I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appea… (read more)

Hi

I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appear in the Inbox.

Asked by Graham Pontin 1 day ago

firefox for windows 11

Hello all. One of my 3 devices does not show up under the "connected devices" window. It's my Samsung A71 smartphone. It hasn't shown up for over 2 1/2 years. I have auto… (read more)

Hello all. One of my 3 devices does not show up under the "connected devices" window. It's my Samsung A71 smartphone. It hasn't shown up for over 2 1/2 years. I have auto updates set up, I have sync set up, and I have checked settings. I don't know what else to check; I have been all over the place, checking. So, my question is this: how do I manually add it in? What happens after that, can I still sync it, but does that have to be manual, also? Much thanks.

Asked by Erica Adamick 2 days ago

Securely Syncing Firefox Data Across Multiple Devices

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to m… (read more)

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to make sure that my sensitive information remains protected throughout the syncing process. Can anyone recommend a secure solution or provide guidance on the best practices for setting up Firefox sync? Additionally, I'm interested in learning about any potential privacy considerations I should be aware of when using this feature. Any advice or recommendations would be greatly appreciated. Thank you

Asked by voice news3311 1 day ago

PLEASE FIX SAVE AS

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and inste… (read more)

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and instead defaults to "save file to" which over rules the checked box for "Always ask you where to save files" and then also auto opens attachments in pdf... PLEASE STOP IT MAKING GOD DAMN DECISIONS AND FIX IT

Asked by peter w 2 days ago

Firefox browser for Android--Add images on Bluesky

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor bo… (read more)

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor box on the top, the keyboard on the bottom. When I tap the image to add a photo, the keyboard disappears leaving only the box to edit the post and it doesn't go on to the next step where I would choose the image I want to upload. I'm using Firefox for Android 124.0 and a Galaxy A53 5G with One UI 6.0. Android version 14. Also, I have it set to use Spanish.

Asked by tim.elmer 1 day ago

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh 1 day ago

Cookies on Start/Home page

Hi, I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. T… (read more)

Hi,

I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. This does not happen in Private Navigation, which i almost never use.

For me this is rather strange, I do not visit these shortlinks and already being tracked by those cookies. How can this be changed?

My settings are to clear all cookies and history at closure. Subquestion: Do I need to choose Options/Close or does this also work by clicking the X in the right upperhand corner to close Firefox.

Hope someone can shed some light... Lasco

Asked by orsettodiarco 1 day ago

Firefox Add-ons: Seeking Recommendations for Streamlining Web Development Workflow

Hello Mozilla Support Community, I'm an aspiring web developer diving into the world of Firefox add-ons to enhance my workflow. While I'm familiar with some popular add-… (read more)

Hello Mozilla Support Community,

I'm an aspiring web developer diving into the world of Firefox add-ons to enhance my workflow. While I'm familiar with some popular add-ons like Firebug and Web Developer Toolbar, I'm eager to explore more tools that can streamline my development process further.

I'm particularly interested in add-ons that aid in tasks such as:

Code Editing: Are there any add-ons that offer advanced code editing features within Firefox, such as syntax highlighting, autocomplete, or code snippets management?

Page Inspection and Debugging: I'm looking for add-ons that provide robust tools for inspecting and debugging web pages. Something akin to Firefox's built-in Developer Tools but with additional features or customization options would be fantastic.

Performance Optimization: Are there any add-ons geared towards optimizing website performance, such as identifying and resolving bottlenecks, analyzing page load times, or minimizing resource usage?

Cross-Browser Testing: I'm curious about add-ons that facilitate cross-browser testing within Firefox, allowing me to preview and debug my web projects across different browsers without leaving the browser window.

Accessibility Testing: Given the importance of accessibility in web development, I'm interested in add-ons that assist in testing and ensuring web accessibility compliance.

Version Control Integration: Lastly, I'm wondering if there are any add-ons that seamlessly integrate version control systems like Git or SVN into Firefox, providing convenient access to version control features directly from the browser.

If you have any recommendations or personal favorites in these categories or any other add-ons that you find indispensable for web development, I would greatly appreciate your insights. Thank you in advance for your help and expertise!

Asked by voice news3311 1 day ago

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren, weil ich die zur Verifizierung geschickten Ziffern nicht bekomme. Die Frist zur Ve… (read more)

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren, weil ich die zur Verifizierung geschickten Ziffern nicht bekomme. Die Frist zur Verifizierung läuft bald ab. Ich brauche also eine andere Möglichkeit, meine Reserve-E-Mail zu bestätigen.

Asked by langheineken 6 days ago

recommended by pocket location wrong

Recently all the pocket recommendations have been for topics in India. As I'm not in India, it is strange. Is there a way to reset the location for the recommendations? … (read more)

Recently all the pocket recommendations have been for topics in India. As I'm not in India, it is strange. Is there a way to reset the location for the recommendations?

Asked by displayname? 3 days ago

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 1 day ago

Firefox for Linux no longer downloads .desktop files correctly

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no lon… (read more)

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no longer downloads correctly. Instead of getting a .desktop file, I now get a .desktop.download file and the file will not run. This appears to be an issue with Firefox because the file downloads and runs correctly if I use Chrome. It also worked just fine in Firefox before version 119. Any help that you can provide would be greatly appreciated

Asked by kseguin 2 days ago