Showing questions tagged: Show all questions
  • Solved
  • Archived

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I… (read more)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Asked by Miami Sally 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 8 months ago

Answered by jonzn4SUSE 8 months ago

  • Archived

Google asking to sign in on Firefox (yep, another one)

I honestly don't now which topic this belongs in. Today I have had Google asking to sign in when I go to a login page of some websites. I am not logged into Google on thi… (read more)

I honestly don't now which topic this belongs in. Today I have had Google asking to sign in when I go to a login page of some websites. I am not logged into Google on this computer. I do not have Chrome installed.

Windows10, Firefox browser, Qwant search engine. Autofill options are off. I deleted Google from the search engine options. I have cleared all history several times today and still had this happen.

Ii know some websites offer logging in with another account such a Google, FaceBook, Twitter, etc. but I don't recall seeing this pop-up before, and I didn't look at it, really. I just closed it because it was in my way. I probably wouldn't have thought anything of it except I was setting up an account and they sent me an email telling me I asked to change my email address and would no longer be able to log in with that email address.

I've seen a few other complaints about Google asking to sign into websites on Firefox and they seem ridiculous, but it appears something may be going on. Does anybody know why this would be happening? Is there anything I should look at in about:config?

Asked by iamlux 8 months ago

Last reply by iamlux 8 months ago

  • Solved
  • Archived

userChrome.css don't work

I try to disable the transition to fullscreen by following the steps. But after restart the Firefox ESR (waterfox), the rule don't apply. The rule: /* Minimize fullscre… (read more)

I try to disable the transition to fullscreen by following the steps. But after restart the Firefox ESR (waterfox), the rule don't apply. The rule:

/* Minimize fullscreen transition time */
#navigator-toolbox[fullscreenShouldAnimate] {
    transition: 0ms !important;
}
I do set the
toolkit.legacyUserProfileCustomizations.stylesheets
in about:config already.

Asked by khoa030634 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 7 months ago

Answered by pitbulls9 7 months ago

  • Solved
  • Archived

After installing FireFox 110, mouse scroll wheel does not scrolling web page content

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my … (read more)

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my profile and it seemed to update itself to 110 and then scrolling was broken again. Am I alone or is everyone broken at version 110?

Asked by ForceRs 7 months ago

Answered by James 7 months ago

  • Solved
  • Archived

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 7 months ago

Answered by TyDraniu 7 months ago

  • Solved
  • Archived

Web WhatsApp failed to load after upgrading to v110.0

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load t… (read more)

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

Asked by kool_07garg 7 months ago

Answered by kool_07garg 7 months ago

  • Archived

Scrolling "Jump" forward in Facebook

Scrolling "jumps" forward occasionally when I am manually scrolling through Facebook since I switched to Firefox. I have unchecked Auto Scrolling and unchecked Use Recom… (read more)

Scrolling "jumps" forward occasionally when I am manually scrolling through Facebook since I switched to Firefox. I have unchecked Auto Scrolling and unchecked Use Recommended Performance Settings and Use Hardware Acceleration to no avail.

This issue only appeared since I switched from Chrome to Firefox.

Any ideas why this is happening and how I can fix it?

Thank You,

Bill P.

Asked by desertrat6457 7 months ago

Last reply by Terry 7 months ago

  • Solved
  • Archived

Scroll Lock Inverted

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. Bu… (read more)

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. But then, in all of my other windows, scroll lock was activated. So, I hit my scroll lock button again, and now all other windows will scroll except for Firefox. Is there a setting I need to change?

It appears as if scroll lock is reversed on Firefox vs. all other apps on my computer.

Asked by Daniel 7 months ago

Answered by Daniel 7 months ago

  • Archived

Firefox crashes most of the time when I close the browser

Hello Firefox Support Staff, I use Firefox on a Windows 10 desktop PC. Firefox often crashes when I close the browser by clicking the X either at the top right or the … (read more)

Hello Firefox Support Staff,

I use Firefox on a Windows 10 desktop PC.

Firefox often crashes when I close the browser by clicking the X either at the top right or the tab.

Please let me know the type of information you need to debug.

Thanks, Sam

Asked by sam_subramanian 7 months ago

Last reply by sam_subramanian 6 months ago

  • Archived

Bitwarden button missing from menu bar

I just installed the Bitwarden add-on to Firefox 110.0 (latest version) in Windows 10, fully updated. The add-on works, but the button does not show in the menu bar as it… (read more)

I just installed the Bitwarden add-on to Firefox 110.0 (latest version) in Windows 10, fully updated. The add-on works, but the button does not show in the menu bar as it always has on other computers.

Asked by grannygeek 7 months ago

Last reply by cor-el 7 months ago

  • Archived

My browser changed from English to Spanish?

My browser was always in English and now all of a sudden it is in Spanish. Tell me how your browser can be in one language one day and then in another language the next … (read more)

My browser was always in English and now all of a sudden it is in Spanish. Tell me how your browser can be in one language one day and then in another language the next day? I cannot read Spanish so I have no idea how to change it back to English.

Asked by jeperry11 7 months ago

Last reply by jeperry11 7 months ago

  • Archived

Need Help on Fixing my E-Mail Trouble on Firefox

After Firefox sent notice that they just updated my version of Firefox, soon afterwards, my two e-mail accounts weren't working correctly. (I can only open messages but c… (read more)

After Firefox sent notice that they just updated my version of Firefox, soon afterwards, my two e-mail accounts weren't working correctly. (I can only open messages but can't save, delete, print or even close. And I'm only receiving about half of my messages.) I tried a different browser - Epic - and all my messages show up and everything works just fine.) Can you check the new Firefox version you very recently installed, please, and e-mail me? I would appreciate it very much - I depend on my e-mails. Thank you.

I think they may have installed the newer version because the original version was crashing often.

Asked by dran 7 months ago

Last reply by Dropa 7 months ago

  • Archived

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover the old saved logins?

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover … (read more)

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover the old saved logins?

Asked by adam.kokesh 7 months ago

Last reply by adam.kokesh 7 months ago

  • Archived

I can no longer Bookmark All Open Tabs. When I try, I get an Edit Bookmark box for Tags and Keywords, instead.

When I select Select All Tabs and then Bookmark Tabs I get a large Edit Bookmarks box asking me for Tags and Keywords. I no longer get the New Bookmark box asking to name… (read more)

When I select Select All Tabs and then Bookmark Tabs I get a large Edit Bookmarks box asking me for Tags and Keywords. I no longer get the New Bookmark box asking to name a folder. I have tried everything I only get this. I can no longer Bookmark All Open Tabs. This started with the latest update to 110.0. Please help!!

Asked by kenmendell 7 months ago

Last reply by kenmendell 7 months ago

  • Archived

Video DownloadHelper

I just downloaded Video DownloadHelper as an add-on to my Mozilla Firefox browser. After I finished installing it, I could not find any shortcut of any icon for me to cli… (read more)

I just downloaded Video DownloadHelper as an add-on to my Mozilla Firefox browser. After I finished installing it, I could not find any shortcut of any icon for me to click and use it. My purpose was to download some video clips to my desktop. I did try to click the 3-bars on the upper right corner of the menu bar to add the icon to the menu bar, but the icon was missing and I could not find it anywhere. I also checked to make sure that I have the latest version of FireFox. I did try to remove and delete Video DownloadHelper from FireFox, clear and remove all my data, cookies, history... and then defrag my hard drive, restart my desktop computer and then reinstall Video DownloadHelper. The Video DownloadHelper icon was nowhere to be found. My operating system I am using is Windows 11. There is no email, no phone number for me to contact. I hope a solution is found soon to fix and resolve that problem. Thank you very much.

Asked by tinnguyen0209 7 months ago

Last reply by Terry 7 months ago