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  • Archived

Loging in to banking site

Access Denied You don't have permission to access this server. Reference: 18.1ca93817.1651074079.ba81029 I get the above message after I access my bank web site login … (read more)

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

Asked by dccampion 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to open email attachments

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment … (read more)

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment I get the message javascript:void(0).

I contacted the email company who said there was no problem at their end and that the problem was with Firefox and pop up blockers. I followed the advice in the attachment to unblock for my email account - but this did not solve the problem.

So I then tried Edge for my emails and I can open attachments in Edge.

So the problem is with Firefox.

Any advice please? Thanks

Asked by david_blake 2 years ago

Last reply by david_blake 1 year ago

  • Archived

Response buttons

Some response buttons are not working in Firefox and Chrome. Apparently you are seeing my laptop as a tablet. Please fix . . don't want have to switch browser. It's n… (read more)

Some response buttons are not working in Firefox and Chrome. Apparently you are seeing my laptop as a tablet. Please fix . . don't want have to switch browser. It's not a blocker, it's not a tracker. Sometimes refreshing the page activates the button. And the whole Firefox program appears to running slower. Thanks

Asked by eagerd 2 years ago

Last reply by eagerd 1 year ago

  • Solved
  • Archived

Pop-up exceptions not working

Hello, The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continu… (read more)

Hello,

The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continues to block them. I sincerly consider walking away from Firefox (notwithstanding I love it and being a long term user), because it happens with sites I frequently use on a daily base.

I've looked around but none of the solutions work for me as those articles are rather old.

My version of Firefox: 99.0.1 (64bit) running under Windows 10 Pro

Hoping to find a solution here.

Renaud

Asked by Renaud 2 years ago

Answered by Renaud 1 year ago

  • Archived

Deeplinks don't work properly in Firefox

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome … (read more)

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome but on Firefox the deeplink goes to the website homepage only. Does anyone know what I can do about this? thanks Gina

Asked by ginarosemartin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks toolbar

I want to drag a URL to a specific Bookmarks Folder I have (located in the extended bookmarks list (accessed by the double arrow at the far right) but every time I try, t… (read more)

I want to drag a URL to a specific Bookmarks Folder I have (located in the extended bookmarks list (accessed by the double arrow at the far right) but every time I try, the extended list disappears when I try to carry the dragged URL onto it. I can't even select a bookmark in tehe extended list and drag it into a folder from there like I used to be able to do. Please help.

Asked by 24.alan 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

FIND bar popping up when I type eg editing a comment box on waitrose.com

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's n… (read more)

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's not doing it now or i couldn't have sent this.

Asked by john.washbrook 1 year ago

Answered by FredMcD 1 year ago

  • Archived

hoe do I use my recovery key

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. … (read more)

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

Asked by brotherzha 1 year ago

Last reply by CraigS26 1 year ago

  • Archived

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct How do I stop this BS? I have several hundred pages … (read more)

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

How do I stop this BS? I have several hundred pages bookmarked, and now after the last time I allowed firefox to update, I am unable to access 90% of them as I get the above message.

I would hope that I don't have to change browsers as all of the others I am aware of suck.

Asked by Steve 1 year ago

Last reply by cor-el 1 year ago

  • Archived

error 523

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I do… (read more)

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I don't understand. What can I do?

Asked by jhaber3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

link to website not working

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firef… (read more)

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firefox? Thanks David

Asked by damurray2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Selection on Webpage

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for th… (read more)

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for them.Done that for a while now . Just a build bug until next but carried over.

Asked by ningaginger666 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 2 years ago

Answered by Brando 2 years ago

  • Archived

Firefox does not use locally installed font for rendering SVG content.

Firefox 91.7.0esr (64-bit) Windows 10 The local system has the font OCRB (also named OcrbATA) installed in the normal windows location: c:\windows\fonts\ocrbata.ttf The … (read more)

Firefox 91.7.0esr (64-bit) Windows 10 The local system has the font OCRB (also named OcrbATA) installed in the normal windows location: c:\windows\fonts\ocrbata.ttf

The SVG graphic is loaded from the local file system directly (FILE: not via HTTP: or HTTPS:) by using the Windows File Explorer.

The text in the graphic is specified to use the font family OCRB and I also tried OcrbATA (because Windows font naming is odd and has two different names displayed: the font name: Ocrb and the Full Name: OcrbATA.

The text in the graphic is only displayed in a fallback font (such as the browser specified default font), which produces the wrong rendering.

Looking for the font in the Firefox 'settings' for the "Fonts and Colors" dialog drop down, I see that this font is NOT shown in the list. OCR A is show, which is also installed on the system, but OCRB is not shown. I suspect this may be a symptom of why Firefox isn't making use of the installed OCRB font.

Having looked at a similar thread, I confirmed that "privacy.resistFingerprinting" is at its default of false. And "layout.css.font-visibility.level" is at the default of "3".

Any idea why Firefox, will not make use of the system installed font, when the file to display wants to use that font?

I would attach the SVG to this but the 'Upload Images' dialog only accepts raster images, not vector types like SVG. The attached images show the Windows 10 font dialog for the OCRB font with a sample string rendered, the Character Map for that font, so you can see the glyphs it uses, and the Firefox rendering of the SVG file which is just using the default firefox font to render, despite the text specifying OcrbATA as the font family in the SVG. For example:

 <tspan  font-family="OcrbATA" fill="rgb(120,120,120)"  font-size="332"  >Special Symbol Testing:</tspan>

Asked by Thomas S 1 year ago

Last reply by Thomas S 1 year ago

  • Archived

PR_CONNECT_RESET_ERROR

Site page that I have used for years is not loading. Keep getting this error message. Secure Connection Failed An error occurred during a connection to www.hamdata.com. … (read more)

Site page that I have used for years is not loading. Keep getting this error message.

Secure Connection Failed An error occurred during a connection to www.hamdata.com. PR_CONNECT_RESET_ERROR

The site is www.hamdata.com How do I fix this?

Thanks Jim [removed email from public]

Asked by Jim 1 year ago

Last reply by FredMcD 1 year ago