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  • Archived

Recover old firefox account

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVAB… (read more)

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Asked by monica35 2 years ago

Last reply by Paul 2 years ago

  • Archived

firefox switches off my chosen theme by itself

How can I stop Firefox from switching off the theme I chose? It constantly happens after most updates. The theme goes back to the original one and I have to go to the ad… (read more)

How can I stop Firefox from switching off the theme I chose?

It constantly happens after most updates. The theme goes back to the original one and I have to go to the add-ons and themes tab to switch it back on. I find it more and more annoying.

My chosen theme is "woodysie" and I don't want to change it to any new "fashionable" ones.

Asked by ularoza 2 years ago

Last reply by forupwork53 2 years ago

  • Archived

Removal of a bookmark from a personal computer without adminstrator's permission.

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfo… (read more)

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfortunately, I started to notice in my Bookmark sidebar, the bookmark is removed deliberately, without my permission. Is Mozilla doing this or is Epoch Times doing this. Because, this is illegal to do by law. Please answer.

Asked by Rocco2018 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Can't login to important websites on Windows. Either boxes don't appear or info is not passed to site. No problem on Mac just windows.

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info d… (read more)

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info drop downs do not accept the data or don't even appear. I am ready to quit Firefox on windows. Oddly, Firefox on MacOS is ok. But it is really frustrating to have to use MS Edge to log into my bank or read the local paper and more. Really, if my main option to switch were something other than GOOGLE I would switch - have use Firefox for years - I am a data scientist with an MS in CS and have high expectations for interface design. This one is not working.

Asked by jj.landwehr 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Application preferences no longer work correctly.

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's appar… (read more)

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's apparently the "default" action even though I have it set to save. Please help!!

Asked by Davidtigerfang 2 years ago

Answered by Davidtigerfang 2 years ago

  • Archived

printer will not print after accidently hitting a key on keyboard brings up box saying "save print output as"

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years … (read more)

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years om firefox

Asked by larry9887 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox will not stay in a light theme.

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything.… (read more)

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything. Is there something that I am missing or is this newer browser in need of repair? This is getting old, I have used Firefox for years, never had a problem with kind of issue before. Thanks

Asked by garmbell 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Red striped address bar?

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled. … (read more)

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled.

How to I remedy this?

Asked by jeffcren 2 years ago

Answered by cor-el 1 year ago

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  • Archived

White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 2 years ago

Last reply by SLEEPY 1 year ago

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  • Archived

White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 2 years ago

Last reply by SLEEPY 1 year ago

  • Archived

Why can I no longer see my site on Firefox?

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other … (read more)

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other browsers - Opera, Edge. It is important for me that people can see my site. Can anyone there help, please.

Asked by astridnova 2 years ago

Last reply by Terry 1 year ago

  • Archived

Version/download history for Firefox thunderbird for windows

Hello Team, Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link. Regards, PK … (read more)

Hello Team,

Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link.

Regards, PK

Asked by PK2022 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

missing bar

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address … (read more)

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address bar. for instance, mail, suddenlink, siebert, etc etc . How do i recover that?

Asked by georgebloom2000 2 years ago

Last reply by georgebloom2000 2 years ago

  • Archived

want to Restore old data in new device

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox d… (read more)

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox data using previous email, and I have to use "forgot password" option. Firefox provided me new password via resetting process. But there is a new profile. My old data is not restoring.

How can I recover my old profile in new device and restore data without my old device?

Asked by nazmul1434 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (read more)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing 1 year ago

Answered by pg_78 1 year ago

  • Archived

Firefox 98 no longer giving option to open or save file, just saves it to download folder which floods me with files

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to downloa… (read more)

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to download literally hundreds of files, mainly generated excel spreadsheets, a day. The ability to have the option to just open the file from the temp folder that gets cleared when firefox closed was great. Now I have to fiddle with about:config to get back even a portion of what I was able to do before. currently i have browser.download.improvements_to_download_panel set to false, which helps, but there are just certain file types that ignore this setting, such as zip files and pdf files. Those still auto download to the Download folder, then I have to go hunt for them if I need to attach them to emails. It's a BAD feature. How do I revert it to do what it did pre ver 98?

Asked by Kyosji 2 years ago

Last reply by capatosta 1 year ago

  • Archived

Auto downloading all files in Firefox 98

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked… (read more)

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings, waste of time. When prompt asks what you want to do, it auto downloads even if you say open and do NOT check save option. This is MAJOR frustrating, makes extra work for me to have to remember to go back to Downloads to delete all these files. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. I view many files daily, most are NEVER saved...PLEASE either UNDO this feature you have implemented or give us a way to work around it, ie: make the General settings option actually apply as to what we select, at present this option is NOT working.

Asked by Ladyastor48 2 years ago

Last reply by capatosta 1 year ago

  • Archived

Cannot access www.myaccountviewonline.com

In 2021, never a problem . . . come 2022, accessing website of lpl in Subject matter has been impossible. All I get is a Server Not Found in my tab with this on the scre… (read more)

In 2021, never a problem . . . come 2022, accessing website of lpl in Subject matter has been impossible. All I get is a Server Not Found in my tab with this on the screen:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at myaccountviewonline.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

My ip address is: [IP removed from public]

HELP!!!


Pete [email removed from public]

Asked by Peter & Emilyn Iverson 2 years ago

Last reply by Peter & Emilyn Iverson 1 year ago