Firefox Community Forum

Well, I don't know how I did it, but:

I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a new profile as it spits the dummy on my existing one; it does not offer me the option of creating a new account b) my destination PC does the same. In both cases, when I choose the "Sync and save data" menu option, then enter my email, I get the message: "This profile was previously synced to a different account. To keep your data...To sign in using <email address>, create a new profile." Creating a new profile does not have all the configuration and info that I have in my current profile.

It would be nice if I could reset everything back to square one with the sync process. Does anyone have a good suggestion?

Paul.

I can no longer access YouTube videos (video unavailable) with Windows 10 and Firefox. However, I can access them with Google Chrome. How can I resolve this issue?

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried several times to make changes that stick, even rebooting. But PDFs still open in a tab.

Please help. Thank you.

How can i change a icon on my desk top it was change to a firefox icon. Pogo is the site I use to play other games now it has a firefox icon the site is pogo. Could you please provide me with infomation so I can tried to change it back to a pogo icon.

after Firefox update all bookmarks stopped working and are not editable. All tabs crash, including Firefox help link from the Firefox menu.

Password list is blank - no entries

Is there any way to retrieve bookmarks?

I need to enter each url in the browser line and save bookmark for it to work.

Can you please help?

There are times when i am using Firefox that my PC will randomly disconnect from the internet. Sometimes it will reconnect on its own after I close Firefox. Other times I either have to restart my PC or go into Network & Internet settings and connect to my network. I am still running Window 10, free updates. Does anyone know what is causing this? It does not happen with any other browsers.

Halfway through today I'm unableto access three sites which I use regularly.using a VPN: 1337X.TO EZTVX.TO THEPIRATEBAY.ORG

Getting the error message:

An error occurred during a connection to thepiratebay.org. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

I am able to access THEPIRATEBAY.ORG with Opera <ptooh> so the site itself obviously doesn't have a problem.

I've tried changng my VPN location from the UK to Amsterdam, NL and to Washington, USA but none of those locations have helped.

My wife needsher daily fix of American soaps and Police dramas which never get to us here in the UK

How can I get around this, I really don't want to go down the TOR route unless I absolutely have to.

Moderator note: This question has been edited to correct the formatting.

Recently (within the last month, March 2026) when pasting links into emails on Microsoft Outlook online a pop-up window appears which prevents you from continuing typing unless you manually click on the window with your mouse cursor (hitting enter isn't sufficient). This is extremely aggravating and significantly slows down workflow. As far as I can tell, this issue only happens in Microsoft Outlook. I have ensured my Outlook settings aren't to blame, in part by failing to recreate this issue in Google Chrome and Microsoft Edge on the same account with the same Outlook settings.

Here is a screen capture of this happening I recorded tonight: https://imgur.com/Qte3N6b

I have ensured my Firefox is up-to-date (Version 149.0.2 64-bit).

It looks like others have had similar issues. Some examples follow.

1: /u/TyDraniu reports this issue on Google Docs here: https://support.mozilla.org/en-US/questions/1567972. (I do not have this issue on Google Docs, only Outlook.)

2: A year ago a reddit user reported this issue and a config altering "fix" that a Mozilla engineer said was very bad advice: https://old.reddit.com/r/firefox/comments/1dofgd2/pasting_into_web_outlook_popping_up_little_paste/. (I have not tried this fix given the engineer's response.)

3: That reddit post links to a 2023 Mozilla Support thread noting that same "fix" but containing no actual solution: https://support.mozilla.org/mk/questions/1411533#answer-1579497.

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down options in "Which topic best describes your question?" that appears when asking a question here. Troubleshooting mode does NOT solve this, however switching profiles DOES, so I imagine there is a setting responsible for this however I've reset all font-related settings I could find. I've attached a screenshot of the result on this page. Choosing alternative fonts does NOT solve this.

All firefox windows just disappear after a random amount of time. Where can I look for possible logs of what's happening. Didn't see anything obvious in Event Viewer>

I can't do a review or get in contact with the developer of "Watchmarker for Youtube. I can read 145 reviews, but I can't actually write one.

https://addons.mozilla.org/en-US/firefox/addon/watchmarker-for-youtube/reviews/

Hello everyone,

Since Firefox version 150, when you want to share your location with a website, the location settings of the Windows Settings app open - provided that you have not allowed apps, or more specifically desktop apps or if the location service is completely disabled.

If you continue to deny desktop apps access by simply closing the Settings app and clicking "Cancel" on the "Awaiting Location Permission" prompt, "Google Location Services" will be used instead.

How do I know it’s Google? It says so here: https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

The opening of the Windows Settings app can be suppressed by "geo.prompt.open_system_prefs" = false, and the use of the Windows location service can be disabled with "geo.provider.ms-windows-location" = false.

Is Firefox trying to move away from Google Location Services, or why was this changed without a simple option to choose? In my opinion, it would be useful if it were possible to choose the default location service directly in the Firefox settings. Not least because, in my tests, I found that "Google Location Services" are often more accurate and also because manually setting a location in Windows 10 is no longer easily possible since the Maps app was discontinued.

Thanks and regards, Martin

I need a fucking no on this setting, not a "not now". I do not want the browser to open on startup. But when I do want the browser open, there is the browser asking me again like an ex that wont get the hint.

Quite simply I replaced the dead power supply on an old PC of mine and booted it up to start using it again as a work PC.

When I did the now decade old version on firefox told me I might want a clean reboot which I clicked Ok since the history was so old on it as to be irrelevant. Firefox closed but didn't reboot. So I launched it again and simply chose not to restore the old tabs when prompted (not even some of them as that was also an option). I updated the old version on firefox I had on it before restarting it and logging into my firefox account to sync and try to transfer my work tabs to the old PC. When I did so I realized on the old PC that reopening Firefox didn't reopen where I had left off. I thought it was just the update but did a check nonetheless. Opening a couple of random tabs before exiting firefox and launching it again. It didn't reopen the last tabs. I checked the settings: "open previous windows and tabs" was checked. Did a brief google search that confirmed my next step: uncheck that box > exit firefox > launch firefox > check the box again > relaunch firefox. I did all that and was still not getting my tabs back.

Then I went back to my current PC (where I had changed nothing) and missclicked (I think I was going to the settings) exiting firefox there (3 windows and probably ~60 tabs ... yes I have a problem). And now even on my main PC firefox didn't restore windows and tabs!

I hoped I could go to history > reopen closed windows but no dice. The option is greyed out. That is also when I noticed I had no history whatsoever.

Now I unfortunately relaunched firefox a couple of times here trying to troubleshoot BEFORE I went online and saw that I could have possibly restored the last session using some backups.

With all that in mind can I still restore my tabs/history somehow? And why isn't firefox picking up where I leave it even though the option for it is on?

All of this is on firefox v148.0 on win10 for both PCs if that's relevant.

Thx in advance for any and all help!