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  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 2 years ago

Last reply by Trainmanhowe 1 year ago

  • Archived

Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

  • Archived

Distorted colors in mp4 video

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, tw… (read more)

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, twitter.com, mlb.com, etc. They do not impact youtube.com which displays video correctly. My Firefox version is 68.10.0esr (64-bit) and my OS is RHEL 7.8, kernel version 3.10.0-1127.13.1.el7.x86_64, Gnome Version 3.28.2

I have tried running in safe mode but the issue persists.

How do get Firefox to display MP4 video with correct colors?

Asked by scottwn 2 years ago

Last reply by element-cz 1 year ago

  • Archived

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

Asked by markdbrown 2 years ago

Last reply by JWStewart 1 year ago

  • Archived

Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (read more)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ebay fails to load correctly

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - ther… (read more)

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - there are no images, only various numbered headings, and highlighted links.( I have taken a screenshot, but don't know how to save it in a format that can be loaded on to this page!). It has only been a problem for a few days. What to do??

Asked by knmcbride 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Ebay page won't load properly

Hi, I hope someone can help me figure this out. I am not able to see Ebay the way it normally displays. It is only words down the left side of the page and not proper for… (read more)

Hi,

I hope someone can help me figure this out. I am not able to see Ebay the way it normally displays. It is only words down the left side of the page and not proper format(pictures/ layout). I have Windows10.. It works fine on the Edge browser but I prefer Mozilla. I don't know how to insert a picture here to show you. Print screen didn't work when I tried to do that. I have cleared the cache and cookies, I have rebooted also with no change. Help!!! Thank you in advance.

Asked by cag1001 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Browser search finds German Websites

When I do a search in Firefox, about half of the choices are in German. I only want English results. I think my browser thinks I'm in Europe. How do I change this? … (read more)

When I do a search in Firefox, about half of the choices are in German. I only want English results. I think my browser thinks I'm in Europe. How do I change this?

Asked by gsharp53 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to complete card payments with Halifax Secure

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform t… (read more)

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup?

Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem.

Thanks.

Asked by whitmad 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Help please

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I ca… (read more)

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I can access www.contabilitate-administrare-blocuri.ro without problems only My laptop has a problem. I also used the antivirus and no problem occurs. How can I fix the problem.

Asked by office173 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Will Not Go to MY GMAIL page

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains tota… (read more)

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains totally white ! I have to use CHROME just to get mail.I can access my google calendar from Firefox with no problem. WHAZZUP?? TIA

Asked by motorhomegal 1 year ago

Last reply by cor-el 1 year ago

  • Archived

zoom in and out only adjusts for height. i need it to adjust the width as well. any ideas.

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll whe… (read more)

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll wheels but left right scroll is a pain because i have to grab the stupid bar and drag it every time. any thoughts?

Asked by jeff.wood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Webpage will not load on refresh. Displays Security Issue Page

Hello, When I try to reload a webpage, I get the following message. This usually only happens after the computer has been asleep or the webpage has been inactive for a fe… (read more)

Hello,

When I try to reload a webpage, I get the following message. This usually only happens after the computer has been asleep or the webpage has been inactive for a few hours. I've used this for several months in Firefox, without any issues until now. Can someone explain what is going on?


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to xxxxx.na90.content.force.com because this website requires a secure connection.

What can you do about it? xxxxx.content.force.com (Salesforce) has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Learn more…

Asked by latham.caseys 1 year ago

Last reply by cor-el 1 year ago