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  • Archived

Why can I no longer see my site on Firefox?

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other … (read more)

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other browsers - Opera, Edge. It is important for me that people can see my site. Can anyone there help, please.

Asked by astridnova 2 years ago

Last reply by Terry 1 year ago

  • Archived

Can't load yahoo mail

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem… (read more)

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

Asked by tinaoliver 2 years ago

Last reply by Terry 1 year ago

  • Archived

HTML Not Loading Correctly

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggesti… (read more)

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggestions?

Asked by p.horton 1 year ago

Last reply by Paul 1 year ago

  • Archived

Scoutbook site not working on Firefox

Hello, When I attempt to go to the scoutbook.com website, it will not go to the site, it keeps timing out. This is a site that I have used many times before. The site wi… (read more)

Hello,

When I attempt to go to the scoutbook.com website, it will not go to the site, it keeps timing out. This is a site that I have used many times before. The site will work fine on chrome. I have attempted to clear the cache and cookies, but it has not helped.

Thank you for your time.

Jason Pfeffer

Asked by feffington 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

blank page for a webpage

I am trying to login to a webpage for my lowes credit card account and all I get a blank page. I use to beable to get into the account but I am not able to to do now. … (read more)

I am trying to login to a webpage for my lowes credit card account and all I get a blank page. I use to beable to get into the account but I am not able to to do now.

Asked by mhilliker1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot logon to Wells Fargo Banking Website

Hello, Wells Fargo seems to have performed some sort of an update and I'm unable to login. I can logon with other browsers (Chrome and Edge) but not with Firefox. My w… (read more)

Hello,

Wells Fargo seems to have performed some sort of an update and I'm unable to login. I can logon with other browsers (Chrome and Edge) but not with Firefox. My wife's laptop has the same issue.

We prefer to use Firefox. Can you help us resolve this situation? Thanks.

Dan Newkirk

Asked by dnewkir 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Basic website issue with pink borders and a pink bar on side of page blocking wording and text

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so… (read more)

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so I have not changed any settings and this is on both my laptop/desktops.

Asked by Raymond 2 years ago

Last reply by Paul 1 year ago

  • Archived

emailing webpages

ever since i upgrade to the new firefox, i have been unable to e-mail/share a link i am currently browsing. usually under the menu there is an "email/share" option but t… (read more)

ever since i upgrade to the new firefox, i have been unable to e-mail/share a link i am currently browsing. usually under the menu there is an "email/share" option but that doesn't show anymore

Asked by jon berry 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox is not displaying attached files

Dear Sirs, I am using a web app that stores files of many formats: pdf, jpg, xls, etc. In Internet Explorer when I press the link to the file the file is opened with th… (read more)

Dear Sirs,

I am using a web app that stores files of many formats: pdf, jpg, xls, etc.

In Internet Explorer when I press the link to the file the file is opened with the application designated in Windows as default.

I think this is called MIME Type.

Firefox does not open the files, it sends the file to the download queue so I need to look for a new window and get into the downloads folder to open the files.

How can I correct this?

Thank You in advance for your kind help.

-Marin Rene

Asked by rene.lugo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Accessing the HSBC UK website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything incorrectly please tell me, and, (b) I'm no technician (I use … (read more)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything incorrectly please tell me, and, (b) I'm no technician (I use Firefox because I believe in Mozilla's business principles) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without a half hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'chat' facility is available. See the bottom right-hand corner of the two screenshots attached (except that I've just found that I cannot attach the two jpg screenshots to this message - is that also a clue as to what may be wrong?) Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody tell me if I have some setting or other (e.g., to do with, say, 'pop-ups') set incorrectly?

Thank you and best regards

John

Asked by the.sharps 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Error - Your browser does not support Javascript. Choose another browser.

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Java… (read more)

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Javascript so I should choose another browser. Since I ditched Microsoft 10 years ago because its browser kept trashing my laptop, I've used Firefox exclusively. Must I really go elsewhere now, or is there a fix for this? I have Java installed, and its Control Panel tells me that "Java in Browser is enabled", but not which one.

Asked by Chris 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Interface with Autodesk Online Viewer

Hi there. I use the Autodesk Free Online Viewer to share models with clients so they can see their house designs in 3D. Just recently, many of the tools stopped working o… (read more)

Hi there. I use the Autodesk Free Online Viewer to share models with clients so they can see their house designs in 3D. Just recently, many of the tools stopped working on Firefox and the model itself is grayed out so that you can't see most of the detail. When I open the model on Chrome it works just fine. I usually use Firefox for my personal business interactions just because it makes it easier to keep things separate from my emails and research for my full time job at a commercial architecture firm. Any ideas? My Firefox is updated and I didn't add anything to the browser since the last time I used the viewer. Here is a link that will be viewable for the next 25 days if you want to take a look: https://autode.sk/35Jdz2Q. I have also attached an image to show how the model is grayed out and I circled the tools that are not working or are missing. Appreciate any ideas.

Asked by juliebenintendi 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

problem loading

Secure Connection Failed An error occurred during a connection to 61.5.135.10:89. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED… (read more)

Secure Connection Failed

An error occurred during a connection to 61.5.135.10:89. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

Asked by waseemalitaheem364 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Blackboard Activity Stream Not Working?

Hi! I have always had this problem with blackboard! Every time I log in to blackboard, this screen pops up. It doesn't matter if I google blackboard and use that link or … (read more)

Hi! I have always had this problem with blackboard! Every time I log in to blackboard, this screen pops up. It doesn't matter if I google blackboard and use that link or use my bookmark for blackboard, I always get this screen after logging in. Help?

Asked by Melody Sanchez 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

99% of all sites I get message "Secure Connection Failed"

99% of all sites I get message "Secure Connection Failed", The page you are trying to view cannot be shown because the authenticity of the received data could not be veri… (read more)

99% of all sites I get message "Secure Connection Failed", The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

How do I stop this? It started when I updated firefox a couple months ago. This issue makes me leary of updating it again

Asked by Steve 1 year ago

Last reply by FredMcD 1 year ago