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  • Archived

One website in particular won't load properly.

Firefox is my browser of choice. For the most part, it works great. In fact, the only issue I've ever had with it is one website in particular not loading. Unfortunately,… (read more)

Firefox is my browser of choice. For the most part, it works great. In fact, the only issue I've ever had with it is one website in particular not loading. Unfortunately, that website is the site that I use to check my schedule for work, so it not working is kind of a big deal to me. On occasion, it simply will not load. Frankly, that is not a big deal. I can always check back later, when it might work. However, on Firefox, even when the site does load, certain elements do not load. For example, there is a built in tool that includes company updates, scheduling info, et cetera. While it consistently loads perfectly in Microsoft Edge or Google Chrome, it appears only as a white box in Firefox that occupies the same space but cannot be interacted with. I have tried easing up privacy settings for that website to no avail. I looked to see if there was a javascript option I could toggle, but I could not find it and I am not sure that is the issue anyway. The site is feed.kroger.com, although the authentication page occupies a different URL. Other Kroger family websites have worked without trouble; this is the only one that acts buggy.

Asked by jakerobbins560 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to login to Bank Site

Dear Team I am unable to login to Bank Website after updating My Firefox Browser since Morning 6:00 AM India Standard Time. Error displayed is like this Secure Connect… (read more)

Dear Team

I am unable to login to Bank Website after updating My Firefox Browser since Morning 6:00 AM India Standard Time. Error displayed is like this

Secure Connection Failed

An error occurred during a connection to xxxxxxxxx.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


Therefore as of now have to login with different Browser. Keep me posted for Viable Solution. Else have to keep using different Browser. Thanks Atul

Asked by marathe.atul 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

problem loading page

I am trying to open Japan Times archives website via the Harvard Library on-line portal. I'm signed in but keep getting the following message: "The connection to the serv… (read more)

I am trying to open Japan Times archives website via the Harvard Library on-line portal. I'm signed in but keep getting the following message: "The connection to the server was reset while the page was loading " How can I get this page to load? thanks, Todd

Asked by TBALF 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Latest update

After every updated done, there seems to be something new not working correctly. I am now unable to open menu buttons on your tube since the latest update. Can someone gi… (read more)

After every updated done, there seems to be something new not working correctly. I am now unable to open menu buttons on your tube since the latest update. Can someone give me some advise?

Asked by brw780 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

amazon order list blinks but won't list, ordering seems fine

This came right out of nowhere. I've been using Firefox for everything, including amazon, for years. I have latest Firefox updates. Amazon suddenly began exhibiting a pr… (read more)

This came right out of nowhere. I've been using Firefox for everything, including amazon, for years. I have latest Firefox updates.

Amazon suddenly began exhibiting a problem listing orders a couple of days ago (2022.04.11). The image blinks and appears to reset, ad nausea, making a critical feature of Amazon unusable.

Though I don't like using it, Chrome has no such problem. Figures.

I have run the "lose all extensions and add-ons" diagnostic option, but the same thing persists.

Am I alone in this? Or could it be something new for most or all Amazon users? Nothing shows up in Help searches, so I have a feeling there's just something about my Windows configuration Firefox and this critical part of Amazon's site just don't like.

Weird, right?

(I created a 134K JPEG and attempted to upload it, but your uploader spun for over a half hour while displaying "Uploading "Firefox Amazon Order listing fail.jpg"...", I'm not sure if it ever came through). Again, figures.

Asked by MaxTrax 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 100.0b4 not compatable with Netflix.

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. … (read more)

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. Is there a solution? Should I roll back the latest update?

Asked by rederiksen2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When I try to go to youtube it says "Secure Connection Failed"

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR … (read more)

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Asked by lnirupa72 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Printing my bank statement

Last month I had no problem printing my bank statement. This month it is not letting me print my bank statement. I keep getting a blank screen when I go to print. Is t… (read more)

Last month I had no problem printing my bank statement. This month it is not letting me print my bank statement. I keep getting a blank screen when I go to print. Is this something to do with an update from Firefox or is it something else?? Please help.

Asked by blackiekc 1 year ago

Last reply by jeyson1099 1 year ago

  • Archived

since v99 css filter pixelates background image

Hello, hope this is a good place to ask about my issue with the new version Firefox version 99: For showing images on a website I create divs with css3d rendered png b… (read more)

Hello,

hope this is a good place to ask about my issue with the new version Firefox version 99:

For showing images on a website I create divs with css3d rendered png background-images (scaled down through css transforms from 1000px x 1000px) and later apply css filters eg. "filter:drop-shadow(red 10px 10px 10px)".

Tested on various Win10 and MacOs machines with v98.0.2 and older, images get displayed with a drop-shadow in best quality. Updating to v99, once any filter gets applied (through dev console or through js within my software) the image quality is reduced a lot, which did not happen before. I attached a sample image from v99 (left: added filter, right: same image without filter).

When scaling the websites zoom factor to 500% the images will be displayed correctly without any quality loss. Scaling to 30% results in a very bad render.

I tried applying image-rendering to no avail. It would visibly change the render mode, but not improve the actual quality. The pixelated image would still be pixelated with the new render mode.

I'm not sure how to further tackle this problem and hope someone could help with this issue.

Thanks Max

Asked by max 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I stop websites from logging me out?

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, … (read more)

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Asked by Mozilla cheese 2 years ago

Last reply by cybermax2 1 year ago

  • Archived

NEED HELP WITH BROWSER

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmai… (read more)

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmail or even the SSA.gov. Whenever an update is done, some issues come to mess up my computer. So, is it possible that someone can help me solve this issue?

Thanks!

IRIS

Asked by BOOBOOOO 2 years ago

Last reply by Terry 2 years ago

  • Archived

Headphones produce weird sound while watching YouTube on Firefox. What can I do?

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gamepl… (read more)

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gameplay videos on YouTube (on Firefox). They operate perfectly great in Chrome, however when I use Firefox, It produces very low sound and It's really bothering me. I was also tried to increase the headphones volume by following the steps mentioned here.

https://www.headphoneoutput.com/how-to-make-headphones-louder/

But It's not working. I don't what to do. This is not an headphones issue but I think It might be a compatibility issue with Firefox? I can't afford the new headphones. :(

Asked by James Smith 2 years ago

Last reply by cor-el 2 years ago