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Unable to sign into certain sites

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security sett… (read more)

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security settings, adding site exclusions, disabling VPN, refreshing firefox, uninstall/reinstall, uninstall/clear data/reinstall/refresh firefox, everything. Still, nothing.

One site in particular is Dropbox. I enter my creds, it asks for my authenticator, error. So I tried in another browser and it works fine. So it's definitely a firefox issue.

I did disable my authenticator temporarily, and was able to sign in on Firefox. However the moment I re-enabled it, I'm no longer able to sign in again.

I have a few other sites that won't sign in either. Some give errors, some accept my password then refresh to the non-signed in page.

I'm at a loss. I've tried everything I can think of. And confirmed all sites work in other browsers.

OS: Windows 10 OS Version: 1909 Firefox: 78.0

Asked by Arí 1 week ago

Last reply by Arí 5 days ago

Links won't open from within websites

Hi, I have recently encountered a problem in that, if I select a link from within a website page, it appears in the title bar at the top of the page, but won't open. Can… (read more)

Hi, I have recently encountered a problem in that, if I select a link from within a website page, it appears in the title bar at the top of the page, but won't open. Can you advise please? Many Thanks, Geoff. Midgley

Asked by geoff.midgley 5 days ago

Unable to sign in to Dropbox on Firefox but signing in fine on Safari

Hello there! I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally… (read more)

Hello there!

I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally nothing happens. I don't get any error message, no incorrect password message, nothing. Simply nothing happens. I've waited a couple minutes to see if it is simply a slow connection; nope. I've already contacted Dropbox support twice; the first time, the issue just went away on its own. When the issue came back today, I contacted them again and they said it is likely a problem with Firefox since everything works perfectly fine on another browser like Safari. They said to try clearing the cookie cache, which I have now done multiple times, and still nothing happens. I've even updated to the latest version that came out just the other day.

Any help is greatly appreciated. Thank you!

Luke

Asked by lbmagruder 5 days ago

Cannot view flipbook

Hi, I'm unable to view my flipbook after updating Firefox to the latest version last week. My current Firefox version is 78.0.1 My flipbook link as as follows: https://on… (read more)

Hi,

I'm unable to view my flipbook after updating Firefox to the latest version last week. My current Firefox version is 78.0.1

My flipbook link as as follows: https://online.anyflip.com/vtjo/tsmn/mobile/index.html

The flipbook would not load when I open on Firefox.

Please help.

Asked by chiewkeen 4 days ago

Last reply by chiewkeen 4 days ago

Firefox, PayPal, and parental controls

Good morning, I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5 I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments… (read more)

Good morning,

I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5

I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments work with Safari and Chrome, but not Firefox. Specifically, when I click on the PayPal button from Firefox the PayPal payment window pops up but closes within a second or two.

After working with PayPal we were able to resolve the issue by turning off a parental filter. While this filter didn't effect the other two browsers, it did seem to effect Firefox. Once the filter was disabled and I reloaded Firefox, the PayPal payment worked as expected.

The parental filter is set within OSX's Screen Time. I believe utilizing a parental filter isn't unreasonable, especially if you have kids, so I am trying to find a solution. I certainly don't know if this is a Firefox or PayPal issue, but it feels like an issue to me.

I'm working with PayPal to see if they are able to resolve this issue. I am now reaching out to the Firefox community with the hopes of suggestions. Any thoughts or guidance will be appreciated.

Asked by PapaBurke 4 days ago

Some websites do not work with Firefox

I have tried to make transactions with a couple of websites (theoriginalgranitebraket.com and chaseonline) lately, which do not allow me to use some features using Firefo… (read more)

I have tried to make transactions with a couple of websites (theoriginalgranitebraket.com and chaseonline) lately, which do not allow me to use some features using Firefox, but when I use Microsoft Edge, they do work. Is there anything that can be done? I would rather use Firefox.

Asked by marvin.l.allred 4 days ago

Last reply by marvin.l.allred 4 days ago

Airpods not properly conecting to Google Video

Hi - When on Google Video, my firefox does not allow me to select my connected Airpods as a "Speaker" option. However, it allows me to select the Airpods as a "Microphone… (read more)

Hi - When on Google Video, my firefox does not allow me to select my connected Airpods as a "Speaker" option. However, it allows me to select the Airpods as a "Microphone" only. This is not an issue on Google Chrome and believe it is a Mozilla integration issue.

Has anyone else had this issue? It would be great for Mozilla to fix so I don't have to do a Google Video in a different web browser.

Asked by ferber.kevin 3 days ago

Firefox 78.0.2 broke Spectrum TV

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no l… (read more)

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no longer works in Firefox. I picture is worth a thousand words so I will let it describe but I would fail at.

Asked by D. Drake 2 days ago

Last reply by D. Drake 2 days ago

Qlik sense Hub is not accessible in Mozilla Firefox

Hello All, In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub. while ac… (read more)

Hello All,

In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub.

while accessing the Qlik sense hub via Firefox is not working well it through s an error.

But the same Qlik sense hub URL working fine in chrome, IE and edge browser without any issues.

Kindly help on this issue. Is there is any constraint for accessing the Qlik sense hub in Firefox?

Regards, Praveen

Asked by loyolites18 2 days ago

Sharepoint opening only in Read Only Mode for excel/word docs

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Ed… (read more)

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Edge, Chrome and IE ofcourse. Is there any setting I need to configure to make this happen?

Everytime I open a file from SHarepoint, it opens in Read Only mode. If I do the same using edge/chrome/IE, the file opens in excel/word with a checkout button on the ribbon on top. However this option is not visible when using firefox. Please help

Asked by popeye1982in 3 days ago

Last reply by popeye1982in 2 days ago

Can't open site wit any VPN

Hello everyone, I ran into a problem that I can’t get to the site https://1x-rate.com/. I don’t have access to it from my home IP, because I have always used the plugin, … (read more)

Hello everyone, I ran into a problem that I can’t get to the site https://1x-rate.com/. I don’t have access to it from my home IP, because I have always used the plugin, but now none of the plugins want to work in my browser. I asked friends to check the site’s performance - everything works fine for them. It is important for me to save cookies in my browser because I would not want to reinstall it, can someone tell me how to fix the situation?

Asked by nannyflip 4 days ago

Last reply by nannyflip 2 days ago

After the July 3 update, my facebook page is now in mobile view instead of pc view

I am a facebook marketplace seller and I use my selling page every single day. After the update on July 3, my selling page is now showing in mobile format instead of PC. … (read more)

I am a facebook marketplace seller and I use my selling page every single day. After the update on July 3, my selling page is now showing in mobile format instead of PC. I just realized that my home page on facebook has been in mobile view for some time now. I am in the classic view on facebook I have not updated the page to the new style. The mobile view on facebook selling page is absolutely terrible and not user friendly. I have cleared my firefox cache, I have cleared all logins and autofill items. At one time when I right clicked the page and the view page info came up, it said android. now it does not anymore. I have tried everything I could think of to change the page back to PC view. I am not on the m.facebook.com page, either. It seems that all the other pages are normal, this just pertains to facebook.

Asked by blairville4 2 days ago

Last reply by blairville4 2 days ago

Cannot connect to sky sports

Hi Hope somebody can shed a little light on a problem that has just started, I cannot now sign into sky sports using Firefox. I get this message below. Secure Connection … (read more)

Hi Hope somebody can shed a little light on a problem that has just started, I cannot now sign into sky sports using Firefox. I get this message below. Secure Connection Failed An error occurred during a connection to wig.sky.com. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

I have tried with both my laptop and desktop same issue. This has only just started; all was ok around a week or so ago. If I connect to Sky Sport using M/S Edge I do not have any problems. Using Windows 10 Many thanks Gary

Asked by gary.baker7 2 days ago

Last reply by gary.baker7 1 day ago

Since Firefox 79 beta my college website doesn't work (embedded content)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Fir… (read more)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Firefox 79 beta and nightly.

The error is: "Website will not allow Firefox to display the page if another site has embedded it": https://support.mozilla.org/ca/kb/xframe-neterror-page?as=u&utm_source=inproduct

Is it a bug or a "feature"? UOC is one of the biggest online university of Spain, it will be a "disaster" if students can't access it with Firefox.

I can explain you how to reproduce it because it's the private area and you need student credentials to enter, but the login website is: http://cv.uoc.edu

In the console I can see some errors like this: Cookie “example” will be soon treated as cross-site cookie against “http://cv.uoc.edu/rb/inici/plin/fonts/icons.woff?cc152853f8bb07259fb3eb89b6fbfee7” because the scheme does not match.

Asked by Dimas 1 day ago

Can't sign in to Hotmail or Outlook ONLY using firefox

Hello. I restarted my laptop today. I tried to sign in to Hotmail/Outlook using Firefox and I can't. Note that ALL the other browsers are able to log in my account. I rei… (read more)

Hello. I restarted my laptop today. I tried to sign in to Hotmail/Outlook using Firefox and I can't. Note that ALL the other browsers are able to log in my account. I reinstalled Firefox many times (it is updated). I also refresh Firefox. I also clear cookies and cache. I also used safe mode (still nothing)- safe mode had this problem a couple days ago but both safe mode and not safe mode today. I contacted Microsoft tech support, we did remote help, we did clean boot to prevent any third party services but nothing. I also have that 'strange" in log in (not the one i always had"

Maybe is the new firefox. I have no problem using other sites on firefox though (ex. facebook. instagram)

Correlation Id: 96f2bf1972a841dcc84c3270fa65198d

Timestamp: 2020-07-12T11:07:00.085Z

Asked by Despo 8 hours ago