Showing questions tagged: Show all questions

Linking Mozilla Support Account to Firefox Account

This question was asked over a year ago and I have the same problem. I had a Mozilla Support Account and have a Firefox Account. I cannot login into the Mozilla Support A… (read more)

This question was asked over a year ago and I have the same problem.

I had a Mozilla Support Account and have a Firefox Account. I cannot login into the Mozilla Support Account and can't find a way to link them (https://support.mozilla.org/en-US/kb/firefox-accounts-mozilla-support-faq)

Asked by vbm 2 months ago

  • Locked

Firefox fails when trying to save complete websites

Hi. I use Firefox for years and with the actual problems searching for a replacement did not find another browser, that I myself would consider as equivalent (in first pl… (read more)

Hi. I use Firefox for years and with the actual problems searching for a replacement did not find another browser, that I myself would consider as equivalent (in first place concerning privacy and ad-free browsing). The problems started with version 83 or 84 and there has nothing changed since. As I have no own Internet connection, I use to store the webpages on my disk to view them later offline. However, in lots more than 50% (probably over 75%) of save trials, Firefox fails! What I try to do is "Save As" and then selecting "as webpage, complete". In the "Downloads" tab, the page appears with the word "Failed" (instead of "Completed" + file size) below the filename. As I really need this feature, I actually use Google Chrome, that saves the pages properly. But, as I said, I'm not willing to give up the browser I trust and that I consider being simply the best. Thanks for any suggestions.

duplicate. https://support.mozilla.org/en-US/questions/1349544

Asked by alylutgen 2 months ago

Problem with Wordpress Site

Have been managing a wordpress site for several years using Firefox. After the latest update parts of the admin areas of the wordpress site are not functioning. If I open… (read more)

Have been managing a wordpress site for several years using Firefox. After the latest update parts of the admin areas of the wordpress site are not functioning. If I open the admin area in a different browser (Edge) all is well

Asked by Nick 2 months ago

Drop down options on online form filling

Hi, I have recently started using Firefox (from Chrome) for work - which tends to mean a lot of online form filling. A lot of these websites have drop down options to c… (read more)

Hi,

I have recently started using Firefox (from Chrome) for work - which tends to mean a lot of online form filling.

A lot of these websites have drop down options to choose from, however, when I click the top of the box to open and choose one from its contents, the box instantly opens and then closes again. The only thing I have found that works is by literally clicking the mouse and holding it and then keep it clicked while I hover down to the one I need to choose.

Previously to this all I had to do was click once to open the drop down menu and whilst it staying open scroll down to the relevant choice, click that and done.

This is really frustrating, is there something I need to do/configure? (please say there is ;-)

Cheers Chris

Asked by chris.eames9 2 months ago

Featured Snippet Issue

In google chrome, I show 4 featured snippets but in Mozilla, I show only 2. Can you tell me where I am doing a mistake? Here is my article URL; https://itslaptop.com/how-… (read more)

In google chrome, I show 4 featured snippets but in Mozilla, I show only 2. Can you tell me where I am doing a mistake? Here is my article URL; https://itslaptop.com/how-to-disable-laptop-keyboard-keys/

Asked by itslaptop1 2 months ago

Settings problem with multiple windows

Hi Everytime i want to open a link to the web, say in mail for example firefox always open two windows. One to the search engine and one to the link i want to go to. I kn… (read more)

Hi

Everytime i want to open a link to the web, say in mail for example firefox always open two windows. One to the search engine and one to the link i want to go to. I know there is a setting to avoid this but i have forgotten witch one. I thought i could live with it but now it`s really irritating.

Asked by anders.persson79 2 months ago

Colors not inverting

Colors not inverting on PC I'm visually impaired and using Windows theme high contrast black which uses a black background with white text. This morngin the erbsite conte… (read more)

Colors not inverting on PC I'm visually impaired and using Windows theme high contrast black which uses a black background with white text. This morngin the erbsite content isn't changing making it impossible for me to read. I never had to set Firefox, it ould follow theWindows theme setting. Any suggestion spleasse?

Asked by laurentrusse 2 months ago

On my second screen, firefox is missing the upper part of its browser display

This only happens on my second screen. I can temporarily get the full window display by clicking on the windows 10 bottom bar with Shift Right click Restore, and it is ok… (read more)

This only happens on my second screen. I can temporarily get the full window display by clicking on the windows 10 bottom bar with Shift Right click Restore, and it is ok as long as the window is not full screen, as soon as I make it full screen again I am back to loosing the top part of the browser window as per screen shot. It is not happening with other programs such as Microsoft Word which displays normally on my second secrren. This jsut started happening today. Any thoughts on how to fix this? Thanks S

Asked by jesjaspers 2 months ago

Looking to disable _automatic_ HTTP redirects

Is there a way to prevent a website from automatically redirecting to a different URL? Note that I have found a method that seems to work, but it simply errors out when … (read more)

Is there a way to prevent a website from automatically redirecting to a different URL? Note that I have found a method that seems to work, but it simply errors out when a website tries to redirect. I'd prefer to _see_ the URL the website is trying to redirect to, and have Firefox ask me for permission before going there.

Is this possible?

Asked by jeff77 2 months ago

youtube video will not play unless in troubleshoot mode

Earlier version of firefox worked fine on Youtube.... but now when using firefox on Youtube the video will not load. The pic and start chevron are there, but nothing h… (read more)

Earlier version of firefox worked fine on Youtube.... but now when using firefox on Youtube the video will not load. The pic and start chevron are there, but nothing happens. When I run Trouble-Shoot mode it works fine. Do not have this issue with MS Edge Browser.

Troubleshoot info very long.... could copy and paste.... first lets see the reason why an update Monzilla stopped working in Youtube. FYI, I turned off tracking-blocking, and set to only block 3rd party cookies.... problem still remains.

Asked by nh199261 2 months ago

Audio Issues at 1.5x Speed On Udemy

There's a popular online education site called Udemy, issue is whenever i try to play videos at anything above 1.25x speed the audio seems to keep cutting in and out and … (read more)

There's a popular online education site called Udemy, issue is whenever i try to play videos at anything above 1.25x speed the audio seems to keep cutting in and out and sounding just weird an issue that I don't have with neither Microsoft Edge or Chrome but I'd much rather use Firefox and was wondering if this is an issue on my side or anyone else is having it.

PS you can add any free course to see if the problem is happening to you.

Asked by amermohamedhome 2 months ago

Button is flashing in Azure Portal

When I view the Azure portal after a deployment the button is flashing. This only happens in Firefox, not in Chrome or Edge. Please see the attached animation. I am usin… (read more)

When I view the Azure portal after a deployment the button is flashing. This only happens in Firefox, not in Chrome or Edge. Please see the attached animation.

I am using Firefox 92 on Windows 11 (10.0.22000)

Asked by Joakim Westin 2 months ago

Can't find "Seostack Keyword Tool" extension

Hi, I'm trying to find an extension on Mozilla Firefox ""Seostack Keyword Tool" but couldn't find it. I need this extension for my website https://anyboxinggloves.co… (read more)

Hi,

    I'm trying to find an extension on Mozilla Firefox ""Seostack Keyword Tool" but couldn't find it.

I need this extension for my website https://anyboxinggloves.com/, as I need to update it weekly, as a SEO point of view.

This extension provide all keyword related to our niche in just 1 click. I've this on Chrome but, I do use Mozilla normally, and don't want to switch again and again to chrome.

Regards, Talisha

Asked by nomanmalik82 2 months ago

mouse/cursor bug on game site

In a first person shooter game(Krunker) firefox has this mouse/cursor glitch where the cursor appears wherever my ingame crosshair goes so it makes it very laggy and hard… (read more)

In a first person shooter game(Krunker) firefox has this mouse/cursor glitch where the cursor appears wherever my ingame crosshair goes so it makes it very laggy and hard to play

Asked by samzqwerty95 2 months ago

Browsing/seach problems

When browsing, the article headline is overwritten with an indistinguishable script. Does not happen with other browsers. It appears that Firefox switches over to a pro… (read more)

When browsing, the article headline is overwritten with an indistinguishable script. Does not happen with other browsers. It appears that Firefox switches over to a program called Freshly.

Asked by blang257 2 months ago

I can share a You tube news video from Chrome to Facebook but not Firefox??

Did some testing and FaceBook is trying to force me to use Chrome browser! I normally use Firefox. I can share a You tube video from Chrome but not Firefox?? This just st… (read more)

Did some testing and FaceBook is trying to force me to use Chrome browser! I normally use Firefox. I can share a You tube video from Chrome but not Firefox?? This just started today! Yesterday I didn't have this problem. I can post a link from YouTube to Facebook on Firefox but if I click on the share button under the video a face book pop up comes up but when I hit the Post button nothing happens!

Asked by lynx1021 2 months ago

New Windows updates have restricted what opens on Firefox.

In the last few days, I've had problems opening attachments on my e-mail. This morning, new Windows updates have restricted even more of what opens on Firefox. I'm unable… (read more)

In the last few days, I've had problems opening attachments on my e-mail. This morning, new Windows updates have restricted even more of what opens on Firefox. I'm unable to open YT and Rumble videos sent in my mail and as of this morning, messenger no longer opens in Facebook. I can see the contacts and what is new there, but I get a blank white screen when trying to open the message (no video). The same is happening with certain newsletters in my e-mail with video attachments. This morning, with the new "update", it was strongly suggested I change my Browser. If I fwd my mail to Microsoft Edge, there is no problem. My husband, who uses the Microsoft browser, has no problems at all with mail or Facebook, even when I forward my problem messages, so it has to be with Mozilla. Duck Duck Go is also prevented from showing/opening on the FF Browser. Didn't we go through this back in the Netscape days? (And WIN?) And what can I do to solve this? I do not wish to stop using FF.

Asked by ellie1112 2 months ago

Apple Mail and Apple Calendar app links will not open in FF

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the fol… (read more)

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the following notification from the finder:

You can't open the application "Firefox" because the Classic environment is no longer supported

I can copy and paste the links into FF and they function properly. Please help.

Asked by spellmeyer188 2 months ago

Page redirects but only displays when "Esc" pressed

We have a strange problem. Two PCs, both Windows 10 (with all updates), Firefox (latest version). One one of them if I enter the website address www.boots.co.uk, within a… (read more)

We have a strange problem. Two PCs, both Windows 10 (with all updates), Firefox (latest version).

One one of them if I enter the website address www.boots.co.uk, within a few seconds the website for www.boots.com is displayed. No problem.

On the other PC, if I enter "www.boots.co.uk" in the address bar, the page looks as though it's loading, but nothing happens unless I press "Esc" or click on the "X" on the Firefox toolbar. At that point the www.boots.com website is displayed straightaway.

I've looked at the Firefox settings on both PCs, and they match. I'm at a loss to know why the redirect is working on one PC but not on the other.

I've quoted the Boots website as an example, but it happens on other websites too. And yes, I'm aware that I could just type "www.boots.com" and go straight there - now I know that's the correct website address - but it's the principle of the thing!

If we use a different browser on the offending PC, the redirect works as it should.

Any ideas what's going on here? My IT knowledge isn't up to this kind of problem solving, I'm afraid.

Matthew

Asked by Matthew B 2 months ago

Some sites show the font Helvetica instead of Arial.

Some websites that I use display the font Helvetica insead of the intented font. I only have this problem on Firefox. I do not have Helvetica installed, my default fonts … (read more)

Some websites that I use display the font Helvetica insead of the intented font. I only have this problem on Firefox. I do not have Helvetica installed, my default fonts (including advanced settings) are set to Arial. How could I fix this? I had provided 2 screenshots with Firefox and Chrome to see the difference.

Asked by alexdan262633 2 months ago