Showing questions tagged: Show all questions

Issue using Sign in with Apple ID

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render proper… (read more)

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render properly, but then as soon as I hit enter or click login. The confirmation/page with the two buttons one grey one blue that says "continue" appears for a split second and then vanishes. I have turned of all forms of content blocking and the issue still persists.

Asked by rob235 1 month ago

Last reply by jonzn4SUSE 1 month ago

No longer see a preview of photos on Google Photos on the new version of Firefox (122.0.1)

I no longer see a preview of photos on Google Photos on the new version of Firefox (122.0.1) in either the main window (see first image), or the file itself (see second i… (read more)

I no longer see a preview of photos on Google Photos on the new version of Firefox (122.0.1) in either the main window (see first image), or the file itself (see second image with broken file icon). In the latter I just get a spinning wheel. Do I need to change a setting in Firefox?

Asked by Jan Harrison 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

White Screen issue

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my… (read more)

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my phone it comes up fine. I tried troubleshooting firefox, I tried clearing the cache on the website, disabling cookies etc. I'm up to date for firefox. I need help! And yes I tried restarting it.

Asked by NPC #123 4 months ago

Last reply by cor-el 4 months ago

uncontrollable reloading of pages

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less t… (read more)

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less than 2 seconds) to 10 seconds

Using Mac OS 10.15.7 ; Firefox 120.0 (64 bit)

I have been a loyal Mozilla user for many years and it will be a lot of work to to transfer to chrome or edge but continuing problem with camera/microphone access and now this rubbish makes it necessary.

Sorry, keir douglas

Asked by duggojnr 3 months ago

Last reply by cor-el 3 months ago

Netflix wont play?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis… (read more)

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

Asked by Bee 3 months ago

Last reply by cor-el 3 months ago

website not working in firefox

I am trying to use a website (www.gool.co.il) which I use to study and worked for me in Firefox on PC and on IOS a few month ago and now the login is broken in Firefox bu… (read more)

I am trying to use a website (www.gool.co.il) which I use to study and worked for me in Firefox on PC and on IOS a few month ago and now the login is broken in Firefox but works in other browsers is there a way for me to fix it?

Asked by xpreso 3 weeks ago

Last reply by cor-el 3 weeks ago

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (read more)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Asked by evanddessasauiii 1 week ago

Last reply by zeroknight 1 week ago

Website not working correctly

As of a few days ago my login to my bank's website is not working. I can login, but the main page which should display accounts, etc. only displays the top half of the si… (read more)

As of a few days ago my login to my bank's website is not working. I can login, but the main page which should display accounts, etc. only displays the top half of the site, but not the lower half that should display the account information. I tried chrome, and that works fine. But I was wondering why FireFox is not displaying the website. I've been in contact with my bank and their I.T. department. And they claim there have been no changes or glitches, and their website should work with all majore browsers, including F.F. I do have a password manager, but I disabled that for the bank website. I've cleared cache numerous times. Rebooted, etc. I know there was a Microsoft Windows update a few days ago. In fact they sent 2 updates almost back to back. Which is unusual. I understand there have been cyber attacks recently. Don't know if that's related. Any ideas on how to get F.F. working on my bank's website? Thanks

Asked by Robert 1 week ago

Last reply by cor-el 1 week ago

Unbearably slow on several forum pages and someone's blogger page (taking minutes to load)

Hi, I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. An… (read more)

Hi,

I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. Anyone have any idea what is wrong?

The blogger page is here: https://u-blox-ninaw-platformio.blogspot.com/2022/03/u-blox-nina-w-e-platformio-arduino.html

Here are a few forums that take minutes to load, I think they use the same engine as I see the same colorful loading animation: https://community.platformio.org/t/error-please-specify-upload-port/26218 https://forum.manjaro.org/

Does anyone have any idea what is happening or what I should do to alert the development team? Are these sites using technology not implemented in Firefox?

Best Regards,

Kevin

Asked by kevin249 3 weeks ago

Last reply by zeroknight 3 weeks ago

Google Meet mic not working in Firefox for unknown reason

So, this issue randomly started about a week ago and I've been scratching my head about it ever since, trying to find a solution. I don't know if it coincided with a Fire… (read more)

So, this issue randomly started about a week ago and I've been scratching my head about it ever since, trying to find a solution. I don't know if it coincided with a Firefox upgrade, but I don't think so.

Here's the deal; in Firefox, when I go into google meets, my microphone and camera both show up as turned off with an exclamation mark, meaning I can't turn them on. This is my desktop PC and it has no camera, so the camera I understand. It definitely DOES have a microphone and I've used it many times.

The permission for "use the microphone" is set to allowed. When I click the exclamation mark on the camera, I get a popup saying "meet is blocked from using your camera". When I click the exclamation mark on the microphone button, my audio cuts out for a second, but other than that nothing happens - no popup, no explanation, nothing.

Other apps that use the microphone (i.e.; Teams) work just fine. Same browser, same permissions, same microphone. Microphone test sites also work just fine, so it's not a browser issue.

Using Google Meet in a different browser with the same microphone works just fine. I've tried Chrome and Opera - both work as expected.

On my other PC, a laptop, Google Meet with the same version of Firefox works just fine. So this must be some weird issue related to specifically my desktop.

Here is what I have tried so far; - Remove the mic permissions and set them again. - Clear all cookies, local storage, everything the browser has for this domain. - Turn off all extensions in the browser. - Restart browser, restart PC. - A combination of all of the above (remove permission, local storage, cookies, turn off extensions, close browser, restart PC, then start from scratch).

None of it makes any difference and I'm out of ideas. Does anyone know what the issue might be?

I previously posted this question on Google Meets support and the only reply I got was to try Firefox support... so here we are.

Asked by Fahr 1 month ago

Last reply by Hemnath R 1 month ago

Amazon video unavailable now repaired

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no succe… (read more)

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no success. This AM, I updated Windvine, closed and reopened FireFox. Amazon Prime video now works very well. Thanks for your trouble shooting tips ! OS Monterey 12.7 FireFox 118.0.2 PS: FF Tab Manager has returned speedy browsing. Horray !

Asked by Rob 4 months ago

Last reply by Paul 4 months ago

Scroll bar up/down is missing at some Webpages

Hi When I visit the webpages of the Swiss Federal Post Service https://www.post.ch/de/kundencenter/onlinedienste then the scroll bar will not be displayed even th… (read more)

Hi

When I visit the webpages of the Swiss Federal Post Service

    https://www.post.ch/de/kundencenter/onlinedienste

then the scroll bar will not be displayed even though the page is longer than what can be displayed on my screen. As soon as I return to another URL the scroll bar is visible again when needed.

Does anybody know what I can have a scroll bar also for this webpage?

Cheers, Pepe

Asked by Pepe 3 months ago

Last reply by cor-el 3 months ago

Youtube not functioning in Firefox.

When I try to use youtube.com on Firefox I have problems with the page loading correctly. The sidebar menu doesn't populate leaving only a white space where all the opti… (read more)

When I try to use youtube.com on Firefox I have problems with the page loading correctly. The sidebar menu doesn't populate leaving only a white space where all the options should be. When I click on a video a red progress bar will fill about 75% of the way and then just hang and the video will never load.

I have tried clearing my cache and cookies, deleting all data, refreshing my browser at least 5 times and ran under troubleshooting (safe) mode but the same issue persists.

This does NOT happen under Edge at all, only with Firefox.

Asked by nychi001 3 months ago

Last reply by cor-el 3 months ago

Username and Password field cleared when attempting to login

When I attempt to login to my Truist account, I fill in the username and password and hit Sign In. The screen clears my username and password, and I get the attached scr… (read more)

When I attempt to login to my Truist account, I fill in the username and password and hit Sign In. The screen clears my username and password, and I get the attached screenshot. This doesn't happen with other browsers.

https://www.truist.com/

Asked by JHReddick 3 weeks ago

Last reply by cor-el 3 weeks ago

Website broken after firefox update

When I go to https://www.consumentenbond.nl/tv/vergelijker and I click on 'Bekijk snel' on any of the products in Firefox 118, nothing happens except for lots of red erro… (read more)

When I go to https://www.consumentenbond.nl/tv/vergelijker and I click on 'Bekijk snel' on any of the products in Firefox 118, nothing happens except for lots of red error messages in the console. But on Firefox 115, al this works correctly. Are there known things broken in Firefox?

Asked by SilentLucidity 4 months ago

Last reply by cor-el 4 months ago

Unable to load United Airlines book flight section. Loads then disappears to a blank white page.

I have used https: www.united. com on Firefox before. I can log into united and use all features except when clicking on Book then Flights only. Normally it goes to a s… (read more)

I have used https: www.united. com on Firefox before. I can log into united and use all features except when clicking on Book then Flights only. Normally it goes to a search page to enter airports, dates, etc etc. It did work on Firefox but just very recently it loads into that particular site but then goes to a blank white page. I attempted to use this feature on Google to check and it works fine. Any thoughts?

Asked by soccerjohn 3 weeks ago

Last reply by zeroknight 3 weeks ago

118 update broke my vpn

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give… (read more)

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

Asked by paragata 5 months ago

Last reply by Paul 5 months ago

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 3 months ago

Last reply by TopGun 3 months ago