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can't sign in to mozilla support

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F link from a message to me in my email. Can't sign in . Keeps asking… (read more)

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F

link from a message to me in my email. Can't sign in . Keeps asking me to register and rejects my registered name. For the last couple years, intermittently.

Asked by metropical 1 year ago

Last reply by Paul 1 year ago

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Elements take very long to load after clicking on them

To Whom It May Concern, when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4 On… (read more)

To Whom It May Concern,

when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4

On other browsers such as Google Chrome these elements load instantly after clicking on them.

I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail.

Best regards,

wuqd

Asked by SuMo Bot 3 years ago

Last reply by cor-el 3 years ago

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Interactive I frame is non-responsive and often blurred out on Firefox Browser

Indigo Slate has created an interactive site for our client but on Firefox browsers on both Windows and Mac the interactive I i frames are non-responsive and often blurre… (read more)

Indigo Slate has created an interactive site for our client but on Firefox browsers on both Windows and Mac the interactive I i frames are non-responsive and often blurred out: https://exploresurface.com/#/en-us/touchscreen-display is one example of many on the site we have created. This issue does not occur with Chrome, Opera, or Microsoft Edge.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Site slow speed and crashing on Mozilla

I am facing an issue in one website, on mozilla firefox. whenever I access the site on other browsers it is working fine but when I access that site on firefox it's speed… (read more)

I am facing an issue in one website, on mozilla firefox. whenever I access the site on other browsers it is working fine but when I access that site on firefox it's speed becomes very slow and sometimes breaks the site. Is this because of some cookies or that site have issue?

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 3 years ago

Last reply by jscher2000 - Support Volunteer 3 years ago

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URL Not Update

Hello, I have issue in firefox for URL not update. I have describe details scenario in below. Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list Step:-1: … (read more)

Hello,

I have issue in firefox for URL not update. I have describe details scenario in below.

Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list

Step:-1: Visit Mentioned above URL.

Step-2: Change Page from Navbar Page menu and change any one.

Above two step no any issue. Step-3: Follow again Step-1; Step-4: Disturbed URL like this ( https://new.axilthemes.com/demo/react/blogar/post-list1111111) but make sure after URL change do not page refresh. Step-5: Now you can change Page from Navbar Page menu and change any one. Observe Behavior your page changed but URL not refresh and this is only happened only firefox browser.

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by SuMo Bot 1 year ago

Last reply by TyDraniu 1 year ago

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FIXED: Firefox unable to display images in website layout

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delet… (read more)

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delete this question.


Hi Firefox community,

I'm looking for some help troubleshooting display problems with one specific website. (I've had no other issues like this with any other webpage.) This website is a log that we use at work to track cases.

The first screenshot is what the webpage is supposed to look like when displayed properly (loads properly in Internet Explorer). The second screenshot is what I see when I try to access the page on Firefox. I've also found that the links in the buttons don't work either.

A couple of things I've already tried based on forum suggestions that haven't fixed it: - Refreshed/reloaded the page - Deleted cookies/cache - Updated Firefox (currently version 119.0) - Reset Zoom, minimum font size, page style, checked that Javascript was enabled, unchecked hardware acceleration - Turned off Enhanced Tracking Protection, verified that Firefox wasn't blocking parts of the page through the padlock icon next to the address bar - Restarted my laptop after all of this (using Windows 11 on Dell XPS 15)

Any suggestions or advice is greatly appreciated. It's not the end of the world if I can't fix it but it's just a bizarre error and I'd prefer to not open Internet Explorer every time I have to use this website.

Thank you!

Asked by malicematic.phrasing 1 year ago

Last reply by Paul 1 year ago

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Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (read more)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

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Firefox not supported by financial institutions on Mac?

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari … (read more)

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari on Mac. I have run into issues with some others that will either give errors but still allow me to pass through or others that state I have an unsupported browser but still allow me to log into the site - for now.

With this wide a net, this seems to be specific to the security issues in the Mac browser. Is this already being looked into? Is this specific to the new OS and firefox integration?

While I basically trust Safari, I certainly don't want to use it unless I have to and I generally use firefox exclusively on all my Macs and PCs. Can someone shine a light on this? Is there an upgrade or update planned?

Thanks

Asked by SuMo Bot 2 years ago

Last reply by Paul 2 years ago

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displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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why does firefox not work right with so many forms on websites

I am a 25 year user of firefox and this is the worst it has been 100.0 On more and more sites Firefox fails to work on forms and certain web pages. forms dont show u… (read more)

I am a 25 year user of firefox and this is the worst it has been 100.0 On more and more sites Firefox fails to work on forms and certain web pages.

forms dont show up forms dont execute once complete certain website actions dont work

my belief is these are special scripts and not the basic website display, but I am having to switch to chrome more and more to acomplish my daily activities.

I have updated recently to 100 and I find it hard to believe I have these problems.

Asked by SuMo Bot 2 years ago

Last reply by Daniel K 2 years ago

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Yahoo mail not working on Win 10 with FF 105.0.2 (64)

Accessing mail.yahoo.com as I have for many years, recently many functions do not work in Yahoo mail with Windows 10. Cannot select a message, cannot reply or forward, ca… (read more)

Accessing mail.yahoo.com as I have for many years, recently many functions do not work in Yahoo mail with Windows 10. Cannot select a message, cannot reply or forward, cannot go back to messages clicking the "back" arrow, cannot select the settings button. Yahoo mail works correctly in Chrome however. How to fix??

This should sound familiar.... It's copied from a 2 year old thread on the FF boards. I cleared the cache and flushed all my cookies. I removed my recently added addon (Malware Bytes). Problem still there.

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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My website does not load properly on Mozilla Browser.

Hi, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes … (read more)

Hi, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes are shown immediately. Also the website few sections does not load well on this browser. I want to the website to load properly on every browser, as Mozilla has a good number of users too. here is my Salers website link so if you can check if there is a problem there. Or is there any problem at my end.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Website doesn't function in Firefox version 103 and above

Hi, I have a web application which runs perfectly on firefox versions below 103. Meanwhile, I had to change my laptop and I installed latest firefox version on my new la… (read more)

Hi,

I have a web application which runs perfectly on firefox versions below 103. Meanwhile, I had to change my laptop and I installed latest firefox version on my new laptop. I have a login page in my web application which isn't working in the latest firefox version. But, the application works perfectly even now in the older versions below 103. What might be the reason?

Thanks in advance

Asked by SuMo Bot 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Issue accessing webpages using Mozilla Firefox

Greetings, Mozilla Community I'm reaching out to you to get assistance with an issue I'm having with Mozilla Firefox when trying to access the following website: https://… (read more)

Greetings, Mozilla Community I'm reaching out to you to get assistance with an issue I'm having with Mozilla Firefox when trying to access the following website: https://strandsgamenyt.com/ I'm not sure if there's a bug in the website, if it's incompatible with some browsers, or if the browser is blocking anything, but it won't load.

Does anyone else have experience with this issue or suggestions for a solution? I've tried clearing my browser's cache and deleting extensions, but the problem persists.

I would appreciate any guidance or thoughts on making the website easier to use. I appreciate your help in advance.

Asked by Awix Baslet 1 year ago

Last reply by Paul 1 year ago

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Hotmail/Outlook Tab is Blank--Just a White Screen

Hello, This morning, for the very first time in 12 years, I opened my hotmail/outlook email tab and got a completely blank white screen, and nothing more. I've restarte… (read more)

Hello,

This morning, for the very first time in 12 years, I opened my hotmail/outlook email tab and got a completely blank white screen, and nothing more. I've restarted my laptop twice, just to see if it was a Windows glitch. Nope. I disabled ad blockers with the little shield in front of the URL--still no change.

I love Firefox and prefer to use nothing else. However, I tried to open my email with Edge and it works fine. It also works fine on my older computer that did NOT get the Firefox update, so something is amiss here. Firefox updated recently on this machine and I'm wondering if something went wrong in the update. I'm not very tech savvy, but can anyone help me?

Thank you, Marsha

Asked by marshagilliam 11 months ago

Last reply by Paul 11 months ago