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  • Archived

Firefox freezing often, history lost, "efficiency mode" causes?

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2 Firefox has been freezing up completely, all windows and does not unfreeze if I wai… (read more)

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2

Firefox has been freezing up completely, all windows and does not unfreeze if I wait, if I click "wait for Firefox to respond" it will pop up again immediately, no matter how many times I click it.

I associate this problem with the new "efficiency mode" that shows two green leaves by some of my firefox processes. The pop-up by the icon says it's to "limit resources used by the process" which suggests the cause is limiting access to necessary resources.

I have found no way to disable this unwanted "feature" - although I am all for eliminating carbon emissions, I need the browser to work.

When this happens immediately after restarting Firefox, the "restore previous session" is gone, so I lose a ton of open work.

If I try ending processes one by one, focusing on the green leaves (not all have the green leaves icon), I invariably close the last window while many other processes are present, losing ability to restore history.

I have written Windows help with no response. (This seems suspicious, as a way to disable competitors.)

I do not see this happen in Chrome.

PLEASE: 1) Provide a way to restore history from previous session (e.g., all windows in last week? or recent instance?) 2) Solve this problem - is it the "energy mode" setting?

Jason

Asked by firefox2760 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox Not Loading Pages: Error Code ERR_CONNECTION_TIMED_OUT

I'm encountering a frustrating issue with Mozilla Firefox where it fails to load web pages, showing an error message with 'Error Code ERR_CONNECTION_TIMED_OUT.' This prob… (read more)

I'm encountering a frustrating issue with Mozilla Firefox where it fails to load web pages, showing an error message with 'Error Code ERR_CONNECTION_TIMED_OUT.' This problem has persisted for several days now, affecting all websites I attempt to visit.

Despite having a stable internet connection and trying basic troubleshooting steps like clearing cache and cookies, restarting the browser, and checking for updates, the issue remains unresolved.

As Firefox is my primary browser for accessing the internet, this issue severely hampers my productivity and online activities. Any assistance in resolving this issue would be greatly appreciated.

Additional Details:

Browser: Mozilla Firefox Error Code: ERR_CONNECTION_TIMED_OUT Internet Connection: Stable and working fine for other devices and activities No recent changes made to browser settings or extensions prior to the issue's onset.

Asked by Naya Hai 1 year ago

Last reply by Naya Hai 1 year ago

  • Archived

background-blend-mode is no longer functioning as it should with color option

Hi, I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color p… (read more)

Hi,

I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color property to make the background more "pale". This approach worked perfectly in Chrome and I am 99% sure that I also tested this back then in Firefox and it worked as expected.

Now, only a white background is displayed in Firefox (Chrome works perfectly), which is interesting, because nor the image nor the set colour is white (well... the colour is white, but it is semi transparent). Did I miss something or is this an accidentally added bug in Firefox?

For your reference I attach a minimal working (in Chrome the paler background is displayed properly, in Firefox white page) example (note: change image url to whatever):

html: 

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <link rel="stylesheet" href="styles.css">
</head>
<body>
    <script src="script.js"></script>
</body>
</html>

css:
body{
    height: 100vh;
    width: 100vw;
    justify-content: center;
    align-items: center;
    display: flex;
    margin: 0;
    flex-direction: column;
    background-image: url(./resources/splash.jpg);
    background-position: center;
    background-size: cover;
    background-color:  rgba(255,255,255,0.1);
    background-blend-mode:color;
}

I appreciate the help, Mark

Asked by szalaimd 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Trouble accessing an account

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I … (read more)

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

Asked by Lynda Quig 1 year ago

Last reply by cor-el 1 year ago

  • Archived

connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can so… (read more)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Asked by JWC 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Cannot access banking web site

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a … (read more)

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Asked by MrKite 1 year ago

Last reply by James 1 year ago

  • Archived

Can't log into Discord on Firefox. My correct email and password are no longer recognized.

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. Th… (read more)

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. The error message I get is that my email doesn't exist, so I can't even reset a password. 

I have no problem logging in on Chrome or on my Android phone. I have deleted cookies and rebooted, but the same issue arises. It was fine last night. Now it's a mess. I do have a second Discord account and tried logging in through that. On Firefox that account isn't recognized either. Help please.

Asked by byzantia1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google drive promo blocks original view.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it. It does not show in Task Manager. Closed all the Google (first name) processes no chan… (read more)

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

Asked by skier80 2 years ago

Last reply by James 2 years ago

  • Archived

Cannot access web site

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either… (read more)

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Asked by MrKite 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

2 items. One is a video call issue on FB messenger, the other is opening/navigating to my 2nd gmail account

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, b… (read more)

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve.

2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine.

Please advise what I need to do.

Thanks.

Asked by pbishop217 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox unable to connect to web site

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leavin… (read more)

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leaving a white screen. Once when I was backspacing there was a notice saying it had been deleted from it's cache and to reload which I did but nothing happened. I have also been using CCleaner and I have been cleaning the MFT free space for Drive C I've been doing that for a month or so and I'm wondering if that caused the problem? I wouldn't think so if it was the problem it should have happened the first time I used it and it should happen on my other browsers and it hasn't. It's only 2 web sites that I know of that have this problem there may be others but I haven't found them yet. How do I get FF to reload the site in it's cache and keep it there if this is a problem with FF? If this is a problem with CCleaner and the free space scan I'd like to know that. Thanks for any help this is great.

Asked by q5dcjjrpc9 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websit… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 2 years ago

Last reply by g.l.sanders 1 year ago

  • Archived

How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (read more)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Asked by cvhorie 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

Asked by rcmann10 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Problems with timing?

Ok, so this is an odd one. I gamble with William Hill online using Firefox as my browser. Every year this same problems happen when the clocks go forward in spring time … (read more)

Ok, so this is an odd one.

I gamble with William Hill online using Firefox as my browser.

Every year this same problems happen when the clocks go forward in spring time here in the UK.

So I go on the WH website Sunday (for example) at 11pm and it will show me Mondays football matches. But. At 12am Monday until 1am, the now todays football matches do not appear. Its like the browser can no accept this time period exists because as soon as 1am comes, the matches (for Monday) appear.

So I contacted WH for support. They advised that if I am using Firefox that I should try IE instead. So I did. And guess what? The problem doesn't happen on IE. Mondays matches do exist between 12am and 1am. So it is definitely a firefox issue.

But the issue resolves at the end of October when the clocks go back.

So what is going on here? Any solutions? This has been going on several years.

Asked by philipdeans99 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Unable to sign in or use some websites since last update

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use.… (read more)

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

Asked by timsjaj 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot access banking website

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit. Thanks ve… (read more)

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Asked by MrKite 1 year ago

Last reply by James 1 year ago