One (and only one) of the App icons, on Outlook.com, for OneDrive is corrupted, and will not open. It is unique problem that only occurs when using the Firefox Browser, a… (read more)
One (and only one) of the App icons, on Outlook.com, for OneDrive is corrupted, and will not open. It is unique problem that only occurs when using the Firefox Browser, and only when trying to open OneDrive by clicking on the OneDrive icon in the app launcher feature through Outlook.com. One Drive will open from that same app icon in other browsers and One Drive will open using the Firefox Browser when accessing it from every other option. It is only a problem, when on the Firefox Browser, and only when trying to access OneDrive through the app launcher icon for OneDrive, while in Outlook.com. I've tried "Refresh Firefox" and the issue temporarily goes away, and access is successful through the link I have described, but, only immediately after the refresh. Later, it will again no longer connect again...unless I again Refresh Firefox. The issue appears (to me) to be a broken address stream when the problem occurs, but, again, this only occurs under the conditions I have described. It has worked fine for many years and just within the last four days suddenly became a problem. Yes, I have other options to access OneDrive, but the app for OneDrive while on Outlook.com emails is the most convenient since I am often communicating with a recipient of a link to a file stored in a file on the online OneDrive. I've tried the Troubleshooting Mode, and nothing appeared to be highlighted, and I have tried clearing the cache numerous time. Please help.