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Amazon not working

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and c… (read more)

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

Asked by cherryblossomshadow3 4 months ago

Last reply by jonzn4SUSE 4 months ago

Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (read more)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 5 months ago

Last reply by jonzn4SUSE 5 months ago

ssa.gov account login no longer works on Firefox, but does work on Edge

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message: Bad R… (read more)

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The initial web site is https://www.ssa.gov/. From there I hit "Sign in", and get to https://secure.ssa.gov/RIL/SiView.action using Edge, but get just the error message using Firefox.

There is another route, which is through https://www.ssa.gov/myaccount/. Hitting either account or sign in on that page will work on Edge, but gives the same error message on Firefox.

Asked by Bob G 5 months ago

Last reply by cor-el 5 months ago

Trouble accessing an account

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I … (read more)

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

Asked by Lynda Quig 5 months ago

Last reply by cor-el 5 months ago

Firefox Connection to Navy Federal Credit Union

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CO… (read more)

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CONNECT window. I can open my e-mail and ALL other websites. I can connect with Goggle but I've always preferred and used Firefox. I have used Firefox as my main browser for many many years. What is the problem??

Asked by Richard Lang 5 months ago

Last reply by zeroknight 5 months ago

Can only get to site in private mode

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it ev… (read more)

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it eventually errors out with connection reset, however if I open a private window it goes right there. I have tested other browsers and it works fine with them (Chrome, Safari, Vivaldi). I thought maybe it was plugins so I tried shutting off plugins one by one restarting after each one and that did not help. I tried in safe mode and could not get there. So I backed up my bookmarks and wiped out the directory and all for Firefox and tried on a fresh directory and that did not work except in private window mode.

Asked by Arianna Brandstetter 5 months ago

Last reply by zeroknight 5 months ago

Issue with using YouTube on Firefox Ubuntu 22.04

Anyone experiencing issue with YouTube on Firefox - I am not able to select suggestions on YouTube search using up/down arrow keys - On Ubuntu 22.04 - Firefox 124.0.2 … (read more)

Anyone experiencing issue with YouTube on Firefox - I am not able to select suggestions on YouTube search using up/down arrow keys - On Ubuntu 22.04 - Firefox 124.0.2

Asked by harshakp06 5 months ago

Last reply by zeroknight 5 months ago

background-blend-mode is no longer functioning as it should with color option

Hi, I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color … (read more)

Hi,

I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color property to make the background more "pale". This approach worked perfectly in Chrome and I am 99% sure that I also tested this back then in Firefox and it worked as expected.

Now, only a white background is displayed in Firefox (Chrome works perfectly), which is interesting, because nor the image nor the set colour is white (well... the colour is white, but it is semi transparent). Did I miss something or is this an accidentally added bug in Firefox?

For your reference I attach a minimal working (in Chrome the paler background is displayed properly, in Firefox white page) example (note: change image url to whatever):

html:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <link rel="stylesheet" href="styles.css">
</head>
<body>
    <script src="script.js"></script>
</body>
</html>

css:
body{
    height: 100vh;
    width: 100vw;
    justify-content: center;
    align-items: center;
    display: flex;
    margin: 0;
    flex-direction: column;
    background-image: url(./resources/splash.jpg);
    background-position: center;
    background-size: cover;
    background-color:  rgba(255,255,255,0.1);
    background-blend-mode:color;
}

I appreciate the help, Mark

Asked by szalaimd 5 months ago

Last reply by zeroknight 5 months ago

Firefox freezing often, history lost, "efficiency mode" causes?

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2 Firefox has been freezing up completely, all windows and does not unfreeze if I wa… (read more)

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2

Firefox has been freezing up completely, all windows and does not unfreeze if I wait, if I click "wait for Firefox to respond" it will pop up again immediately, no matter how many times I click it.

I associate this problem with the new "efficiency mode" that shows two green leaves by some of my firefox processes. The pop-up by the icon says it's to "limit resources used by the process" which suggests the cause is limiting access to necessary resources.

I have found no way to disable this unwanted "feature" - although I am all for eliminating carbon emissions, I need the browser to work.

When this happens immediately after restarting Firefox, the "restore previous session" is gone, so I lose a ton of open work.

If I try ending processes one by one, focusing on the green leaves (not all have the green leaves icon), I invariably close the last window while many other processes are present, losing ability to restore history.

I have written Windows help with no response. (This seems suspicious, as a way to disable competitors.)

I do not see this happen in Chrome.

PLEASE: 1) Provide a way to restore history from previous session (e.g., all windows in last week? or recent instance?) 2) Solve this problem - is it the "energy mode" setting?

Jason

Asked by firefox2760 5 months ago

Last reply by zeroknight 5 months ago

2 items. One is a video call issue on FB messenger, the other is opening/navigating to my 2nd gmail account

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, b… (read more)

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve.

2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine.

Please advise what I need to do.

Thanks.

Asked by pbishop217 5 months ago

Last reply by zeroknight 5 months ago

Firefox unable to connect to web site

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leavin… (read more)

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leaving a white screen. Once when I was backspacing there was a notice saying it had been deleted from it's cache and to reload which I did but nothing happened. I have also been using CCleaner and I have been cleaning the MFT free space for Drive C I've been doing that for a month or so and I'm wondering if that caused the problem? I wouldn't think so if it was the problem it should have happened the first time I used it and it should happen on my other browsers and it hasn't. It's only 2 web sites that I know of that have this problem there may be others but I haven't found them yet. How do I get FF to reload the site in it's cache and keep it there if this is a problem with FF? If this is a problem with CCleaner and the free space scan I'd like to know that. Thanks for any help this is great.

Asked by q5dcjjrpc9 5 months ago

Last reply by zeroknight 5 months ago

Cannot access banking website

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit. Thanks v… (read more)

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Asked by MrKite 5 months ago

Last reply by James 5 months ago

Cannot access web site

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either… (read more)

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Asked by MrKite 5 months ago

Last reply by zeroknight 5 months ago

Can't log into Discord on Firefox. My correct email and password are no longer recognized.

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. Th… (read more)

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. The error message I get is that my email doesn't exist, so I can't even reset a password.

I have no problem logging in on Chrome or on my Android phone. I have deleted cookies and rebooted, but the same issue arises. It was fine last night. Now it's a mess. I do have a second Discord account and tried logging in through that. On Firefox that account isn't recognized either. Help please.

Asked by byzantia1 5 months ago

Last reply by cor-el 5 months ago

Did not Connect Potential Security Issue

i’m trying to open blackboard.com but it keeps telling me ( Did not Connect: Potential Security Issue ) some youtube guides say that you can modify the enterprise securit… (read more)

i’m trying to open blackboard.com but it keeps telling me ( Did not Connect: Potential Security Issue ) some youtube guides say that you can modify the enterprise security roots from *false* to *true* and it will work, but is it safe to do that? and is there any solution the problem?.

Asked by Rakan 5 months ago

Last reply by zeroknight 5 months ago

Cannot access banking web site

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a … (read more)

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Asked by MrKite 5 months ago

Last reply by James 5 months ago