Showing questions tagged:

I can't copy & paste while using Mocrosot Office for the web

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried… (read more)

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste

Open 10

interface between Facebook and Firefox for Mac

QUESTION FOR FACEBOOK AND MAX FIREFOX USERS OS 26.3.1 on MacBook Air. Just called Apple trying to figure out if there is a setting somewhere to allow drag and drop of P… (read more)

QUESTION FOR FACEBOOK AND MAX FIREFOX USERS OS 26.3.1 on MacBook Air. Just called Apple trying to figure out if there is a setting somewhere to allow drag and drop of Photos into Facebook. I can drag and drop Photos into new FB posts, FB Messages, texts, emails etc. But I can't change the Cover or Profile Photo on Facebook by drag and drop. Facebook doesnt seem to have access to any photos but those previously posted. After an hour+ with Apple, checking all the settings o FB, Apple, and Firefox, he thinks it's an issue with Firefox and Facebook. I don't have a similar issue on IOS..IPhone or Ipad. Any thoughts?

Open 8

GEMINI PROBLEM

I use Firefox (Laptop and android). Laptop: Since yesterday, GEMINI writes three - four words and stop writing. Android: Since yesterday, GEMINI listens 4-5 words, and th… (read more)

I use Firefox (Laptop and android).

Laptop: Since yesterday, GEMINI writes three - four words and stop writing. Android: Since yesterday, GEMINI listens 4-5 words, and then replies, without listening more words.

Open 15

I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnec… (read more)

"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

Open 4 25

Using Firefox 149.0 on my Macbook Air running Tahoe 23.3.1 and this moring my Facebook feed dropped all entrys and won't load anything

Facebook no longer works in Firefox. The feed just dropped all entrys and nothing come in. If I post is disappears from the main feed but is on my personal feed. HELP. … (read more)

Facebook no longer works in Firefox. The feed just dropped all entrys and nothing come in. If I post is disappears from the main feed but is on my personal feed. HELP.

Open 12

Downloading pdf

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox … (read more)

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

Open 3 41

UGC Cinema site freezes ...

HI everyone Whenever I try and access the UGC cinema site - showing latest movies in various locations - the opening page gets blocked straightaway upon opening: my sc… (read more)

HI everyone

Whenever I try and access the UGC cinema site - showing latest movies in various locations - the opening page gets blocked straightaway upon opening: my screen turns dim, I cannot select either latest movies or cinema hall where a given movies is shown... I cannot do anything. The mouse refuses to click anywhere .. Strangely when I open the same site , namely https://www.ugc.fr/ , with another net provider: either Opera or Microsoft Edge, I do not have any problem ... Why does this site work OK with Opera or Microsft Edge and not with Firefox ??? I get no warning or error message from Firefox either, nor from my Antivirus ... A real puzzle. Welcome any help to solve this mistery Thanks in advance Best Regards

Open 15

Why can't I access my Microsoft account on Firefox for about 2 months, but I can easily sign on with MicrosoftEdge?

I have had an email account for the last 28+ years. (*.msn ) For several months, I have not been able to access my account directly on Firefox. I can access it on Microso… (read more)

I have had an email account for the last 28+ years. (*.msn ) For several months, I have not been able to access my account directly on Firefox. I can access it on Microsoftedge. To log in, I enter my email address. I then enter my password. I have recently replaced an old password with a new password. Microsoft does not accept it directly. At first it (Microsoft login) asked me for the first 2 digits of my cell phone number, then a puzzle. Sometimes this works, sometimes not. More recently they have rejected any attempts because I have tried unsuccessfully too many times. That may be as few as 2 times. I have gone through several variations of solving this problem within Microsoft help. Each attempt ends at either going onto a loo[p or Micosoft asking for a code, pass key, or proof through another email I have. I have accumulated a list of codes, PIN numbers, all of which do nothing. I have been at this since 3 April.

Open 7

update to version 149 has blocked my access to npr video clips

I have always been able to watch "NPR Watch" video clips. It was not functional on my new iMac with a new install of Firefox 149. I checked my laptop and it was fine on v… (read more)

I have always been able to watch "NPR Watch" video clips. It was not functional on my new iMac with a new install of Firefox 149. I checked my laptop and it was fine on v147, but when updated to 149 it too was not functional. Please provide a step by step fix. I tried fixes available on internet without luck

Open 17

since the new version 149.0 was installed on my mac computers I have not been able to open lots of websites.

Since firefox 149 was installed on my computers about 5 days ago I have not been able to do the following on my 2 mac computers: 1) open up any groups in facebook, even … (read more)

Since firefox 149 was installed on my computers about 5 days ago I have not been able to do the following on my 2 mac computers: 1) open up any groups in facebook, even my own group. I can see the groups on my feed but when I click on the group name a message appears stating the group page is not available. I have no violations, no alerts, I have cleared the cache, I have logged in and out, I have restarted the computer numerous times. Nothing has helped. 2) I can not change my facebook password. The message is "I am using a new devise" but I am using the same devise I always use and have used for many years. 3) I have received the email to verify my account but it does not solve the problem of my being able to change my password or open groups. 4) I can not edit my website that is a weebly/squareup account. the message is "looks like there is a problem with this site, firefox can not connect". 5) on my android phone I can see my own page, my group page and the others groups I am a member of but not the mac os computers.

Open 10

open token form

Hello, I been trying to open a website connected to my OTC ON MY UCARD...Everytime I try to open a page to go shopping I get a promt on the top line where MOZILLA SPPORT … (read more)

Hello, I been trying to open a website connected to my OTC ON MY UCARD...Everytime I try to open a page to go shopping I get a promt on the top line where MOZILLA SPPORT is right now, The promt says OPEN TOKEN FORUM, and it won't let me in, it just does nothing. I've try talking to TECH FROM WINDOWS AND HE SAYS TO CONTACT UNTIED HEALTHCARE...Well they don't know what is the peoblem either. Has anybody ever heard of OPEN TOKEN FORM?

Open 18

https://eu0.riseofcultures.com/ not working properly

Hello, I can't play rise of cultures on my browser. Other browsers works fine, I Have problems with firefox only. The game starts working properly, but in few minutes al… (read more)

Hello, I can't play rise of cultures on my browser. Other browsers works fine, I Have problems with firefox only. The game starts working properly, but in few minutes all buttons dissapear. Please help.

Thank you, Esti

Open 17

Seit kurzem kann man in der WhatsApp-Web-Version keine Bilder mehr einfügen. Es erscheint nur ein schwarzes Feld. In Chrome und anderen ANDROID-Geräten funktioniert das. Nur nicht in Firefox. Die WhatsApp-Hotline schreibt, dass es an Firefox liegt.

Seit kurzem kann man in der WhatsApp-Web-Version keine Bilder mehr einfügen. Es erscheint nur ein schwarzes Feld. In Chrome und anderen ANDROID-Geräten funktioniert das. … (read more)

Seit kurzem kann man in der WhatsApp-Web-Version keine Bilder mehr einfügen. Es erscheint nur ein schwarzes Feld. In Chrome und anderen ANDROID-Geräten funktioniert das. Nur nicht in Firefox. Die WhatsApp-Hotline schreibt, dass es an Firefox liegt.

Open 1 13

Using yahoo search sends a blank page first search result

For the past week everytime i use the search whether by using the address bar or context highlight a word i get a blank page as first result, if i search again i get t… (read more)

For the past week everytime i use the search whether by using the address bar or context highlight a word i get a blank page as first result, if i search again i get the result. I use yahoo search engine as my main search engine for the past 10+ years. This doesnt happen if i set the google engine as i tested it in case it was an search engine issue.

Open 2

My Directv.com account does not function via FIREFOX. I chatted with Directv.com Support via Google Chrome and they said that FIREFOX was no longer supported. Is that TRUE? If so, is there any fix?

bold text I contacted Directv.com via chat. After trying to sign in to my account on Firefox (which was successful), I could not go to either MY ACCOUNT INFO. or any o… (read more)

bold text I contacted Directv.com via chat. After trying to sign in to my account on Firefox (which was successful), I could not go to either MY ACCOUNT INFO. or any other page without being signed out AUTOMATICALLY upon clicking any further tab (such as MY TV Package). Their chat technician said that FIREFOX is no longer supported! Is there any way to fix this?

Open 8