Firefox Community Forum

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

There have been several links or Youtube movies that come back saying that my browser doesn't support that page.

https://www.youtube.com/watch?v=eKmoGhvYA1Q

https://search.pch.com/search?q=jewel+of+the+nile&wunv=2

Hi. Both my wife and I are experiencing page load problems on Firefox in the last 24 hours or so.

Many pages, but not all, are loading very slowly, and sometimes taking minutes. The spot in the tab keeps moving (left, right, etc), and when it stops, the page is loaded or in some cases just totally blank. On one occasion the was a message about, i think, a protocol error.

We are both on separate Windows 11 machines, rinning Firefoz browsers v145.0, and it seems that the problem is since the upgrade. We use different Anti-virus software. I have cleared all cached data and disabled the only extension added, namely Lastpass.

Attempting to load the problem pages in Chrome works normally. (e.g. https://developer.wordpress.org/plugins/)

Is there a problem with this version, or is there another explanation?

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the page correctly.

I have attached two screenshots, the first is how Firefox shows it. the second is the correct display using Microsoft Edge.

Note the correct page shows a lot of offers on the right side with the list of payments icons on the left in proper form. The incorrect screenshot does not show the right side offer material at all . The layout of the text and icons are nothing like they should be.

Changing the magnification does not help as my other Paypal pages are affected and the result is just a smaller version of the incorrect page with the icons still offset and is not usable for it's intended purpose.. Also the text is to small to read.

When I first try to open the page it flashes momentarily on the correct view, then immediately goes to the bad view. Is it possible there is some "locking" factor missing when I get the flash display?

This started within the last 6 months. I suspect something about the page is not on the same criteria as Firefox. If no one else has seen this then I must have something inconsistent with that page.

Hi

Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to ask to send a link to another email address to sign in. I have no problem signing in on other platforms, just Firefox. I have tried safe mode clear cache and still it doesn't let me sign in using my password? Assistance to resolve this would be appreciated. Thank you

Chris

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text boxes in Firefox don't show. They're simply not there. There are very few websites where they show up for half a second and disappear right after. I've tried disabling "enhanced tracking protection", disabling all my plug-ins, changing the "hardware performance" option, cleaning cache and cookies. Nothing seems to work. I'm going crazy because I like firefox and I want to work always in this one browser, not changing each time I want to do a different task. Similar thing happens with some websites when they freeze before you explore them and the pop-up window comes asking you about the cookies. But some of these, the window disappears right away, so I can see the page but it's stuck, because I didn't manage to accept the cookies option

Please, can you advise me what can I do? It's getting very frustrating, I'm really considering moving everything to Chrome and I don't want to. Thank you.

Bellow you see an example of Firefox page and Chrome.

Good morning Why on the website https://www.plusliga.pl/ when I select a match I can't view it point by point, but in the Safari browser I can?

Hi, I can't get youtube to load using firefox. Every other site load but youtube. I restore my pc to a later time and it still doesn't load. I up dated firefox and that didn't work. I deleted my cookies and still no luck. Youtube will work on Google chrome, but I don't use that chrome. What do I do next.

Hi. I've been using ESR115 on Windows 7 64bit for a while now, at lease since Chase.com enhanced their online banking browser requirements. But now, Nov 6th, Chase.com updated their online banking site, yet again. ESR115 no longer works. Just thought I'd let you guys know in case an update to ESR115 is needed.

I tried to update to a newer ESR version but nothing is available. I'll probably have to buy a new PC since this mobo doesn't have a TPM chip and I'd rather go to Win11 than to Win10. Thanks!

Mark

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Once again, Paramount Plus is giving conniptions when via Firefox, when was fine 3 days ago. 3304 or 3005. Last time this happened, we contacted you and it went away right quick. Guess your team found a patch. WAIT -- now plays commercial... but not feature. Try again... NOPE, back to bupkis. They claim not them, every time. Guess you guys stuck patching their screw ups.

Same approximate timeframe, yahoo mail stopped working via Firefox. That still remains.

HELP!

Environment - Device: Acer Neo 16 (PHN16-71), 2023 model - OS: Windows 11 23H2 (Build 22631.4974) - Browser: Firefox ESR 128.7.0esr (similar issue observed on 140esr) - Current version in use: Firefox ESR 143.0.4 (64-bit) - Graphics: Hybrid – Intel UMA + NVIDIA RTX 4060 - Drivers:

 - Intel UMA: 31.0.101.4146 (UMA-labeled)  
 - NVIDIA: 551.76 (GeForce Game Ready Driver)

Issue Description While using Firefox ESR (128.7.0esr and 140esr), the laptop’s built-in screen occasionally begins to flicker, and after prolonged usage—especially when browsing Facebook for tens of minutes—it gradually develops severe distortion, resembling water damage or ripple effects.

Key observations: - Screenshots appear completely normal, indicating the framebuffer is unaffected. - No external monitor has been tested yet; the issue is only observed on the built-in panel. - Rebooting temporarily resolves the issue, but it recurs unpredictably. - This issue never occurred on my older laptop (Acer V3-772G) using the same ESR versions.

Steps to Reproduce 1. Launch Firefox ESR (128.7.0esr or 140esr) 2. Browse Facebook continuously for tens of minutes 3. Screen begins to flicker, then gradually distorts 4. Take a screenshot → image is normal 5. Reboot → screen returns to normal

✅ Expected Behavior The screen should remain visually stable during browser usage, without flickering or distortion.

Actual Behavior The built-in screen flickers and eventually distorts, while screenshots remain unaffected. This suggests the issue may lie in the final stage of the display output pipeline, possibly involving the TCON (Timing Controller) reacting to GPU output or Firefox’s rendering behavior.

Additional Notes  

- Hardware acceleration was disabled in Firefox for testing — the issue still occurred (on older versions). - No similar behavior observed in Chrome or Edge. - BIOS screen appears normal, ruling out panel damage. - After upgrading to Firefox ESR 143.0.4 (64-bit), the distortion issue has not reappeared for two weeks, though minor flickering still occurs occasionally during browsing. - Interestingly, when distortion or flickering occurs while browsing Facebook, switching to another website immediately causes the screen to temporarily return to normal.

 This suggests the issue may be triggered by specific rendering patterns or GPU calls on certain web pages.

- This may indicate a rare interaction between Firefox ESR and specific hardware configurations (UMA → TCON → panel).

I cannot login to my aol email account on firefox desktop. All was fine before I turned pc off to go on holiday for 10 days. I can login on edge chrome etc

Have tried the usual things like clearing cache etc but not sucess

Please help I use fire fox for all my business so need to get access on it for aol emails

Many thanks

My FF just updated to v145 (no errors) Now, in Facebook, when I click on comments the field is not displayed. If I close and restart FF, the first time I click on comments the comment field shows as normal, but any subsequent attempts the comment field is no longer visible.

I can't sign in to TikTok anymore. This just happened recently. I can sign in on different browsers or on incognito browser but not on the regular browser. I have deleted all the cookies/browsing history and it still doesn't sign me in. There must have been something that was added or downloaded/Updated in the past week because this just started happening yesterday. Please help...

Hi,

I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome where I do NOT have these hangs. So, I suspect something has changed, but it makes the FF browser unusable. Something you should look at at. Happy to help if I can, but my time is limited.

Best, Harold

Hi everyone, I run a website, which provides information about mobile phone prices and SIM packages in Bangladesh. I’ve been working on improving page load speed using LiteSpeed Cache and Cloudflare CDN. While it works well in Chrome, I’ve noticed that Firefox doesn’t always cache pages or static assets (like images and CSS) as effectively. Does Firefox handle cache-control headers or service workers differently than other browsers? I’d also love any advice on best practices for implementing browser caching or service worker scripts that improve performance on Firefox without causing outdated content issues. Thanks for your time and any insights!

Hello Mozilla Support Team, I manage the official website of ITTP, which provides information about our JBT from Haryana JBT from Haryana course. Recently, I noticed that the website isn’t working properly on the Mozilla Firefox browser. Some pages load slowly, and certain design elements like buttons and banners are not displaying correctly, even though the site works fine on Chrome and Edge.

I’ve already cleared cache, checked extensions, and verified that our SSL and JavaScript files are properly configured. Still, the issue continues on Firefox across multiple devices.

Could this be related to compatibility settings, outdated scripts, or browser-specific rendering issues? I’d really appreciate any guidance or troubleshooting steps to ensure the ITTP site runs smoothly for users searching for JBT from Haryana information.

Thank you for your help!