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  • Archived

New Firefox update does not block videos. We have a real issue with this, going back to IE now.

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the article… (read more)

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the articles about this, but I am losing valuable work time by stopping to write about it and don't have all day. WHY isn't there still an option to stop these? I'm going back to IE because this is frustrating and a ridiculous waste of time.

Asked by casorrels 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

video does not load and no error message

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0 Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine. Everything is fine until I try to play a vide… (read more)

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0

Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine.

Everything is fine until I try to play a video - doesn't matter which one, youtube for example. The page loads perfectly well EXCEPT for the video. The cursor in the area of the video is the 'hand/fist with pointing finger'. All thumbnails and other images load OK

This is very frustrating as I am trying to instal speakers on a silent motherboard with cmos battery on the way out!!

Asked by HarveyP 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

Play list could not be loaded due to cross domain policy restrictions

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. … (read more)

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. Is it Firefox or the website which is hosting the movies?

Is there a workaround to this?

I'm using a Mac with the current OS.

I do have a PC running Windows 7 also

Thank you

Asked by dvdchrisc 6 years ago

Last reply by guigs 6 years ago

  • Archived

I am an IT professional and I am very annoyed with Firefox because video won't stay full screen on second monitor&have tried all posted solutions and none work.

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers.… (read more)

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers. Besides the issue of video not staying full screen on my second second monitor, Firefox crashes a lot. I have wasted a lot of time trying the posted solutions in firefox support and looking on the net for a solution. Nothing works. It amazes me that Firefox still has this issue when other browsers don't.

Asked by BobLoug 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

One solution to Flash Plugin hanging or crashing issues.

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article … (read more)

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article or support thread, so hopefully one of you will be able to help getting this submitted. obviously this wont fix everyone's problem, but it should be included.

THE PROBLEM::

Flash Player Hanging or Crashing (unable to watch flash/video content) Script has become unresponsive error message when trying to view flash/video content

THE SOLUTION:

a possible cause to this problem is that you have lost permissions to the file directory where flash is actually stored. without these permissions you will be unable to properly utilize the flash plugin on firefox.

to fix the problem we will need to update the security settings on the flash directory.

for 32 bit machines: C:\Windows\system32\Macromed\Flash

for 64 bit machines: C:\Windows\SysWOW64\Macromed\Flash

navigate to the \Macromed\ folder and right click on the flash folder and select properties. click on the security tab at the top of this box then on the advanced button at the bottom of this box. after navigating to this screen, you will need to click change permissions. first make sure there is no deny statement which is denying access to this folder, if one exists, remove it. second make sure that the name "Everyone" has the abilty to read and execute, to do this: click on everyone, then edit. next, select: apply any changes to: "This folder, subfolders, and files." this is at the top of the edit box. after you click ok to the changes you made, you will need to enable the option: "Replace all child object permissions with inheritable permissions from this object." now click the apply button, then ok button. now check to see if firefox is working.


if you find that you are unable to change these permissions, then you lost access to the parent folders as well and they are replacing child object permissions. you will need to apply the solution above to the parent folder that is overriding the permissions. this will either be: \system32\ or \SysWOW64\ depending on your machine or possibly even the \Windows\ folder.

If you find that these parent folders indeed had their permissions lost, then you have likely acquired some malware. You should download Malwarebytes Anti-Malware and do an update and full scan.

Asked by Obscvred 5 years ago

Answered by FredMcD 5 years ago

  • Archived

Flash continually crashes on Macbook Pro after troubleshooting

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that … (read more)

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that uses flash.

I am on an older v of OS X 10.8.5

Here are most recent reports:

bp-9ece670e-f1f5-47e5-9778-ead242150123 1/23/15 8:56 AM bp-af1bb8dc-907b-4f58-9d8b-8f8d72150123 1/23/15 8:55 AM bp-6abc13e7-0b44-4dbc-9975-eee432150123 1/23/15 8:50 AM bp-793ecdca-d17d-4e16-8783-f24822150123 1/23/15 8:42 AM bp-ebee767f-31fb-4cd4-a424-6f5fb2150123 1/23/15 8:40 AM bp-32c9ea41-56aa-4b56-991e-3dd072150123 1/23/15 8:37 AM bp-46d89e03-46c2-4d05-b80f-24e902150123 1/23/15 8:35 AM bp-867552f1-54d2-411e-9348-ec23c2150123 1/22/15 9:37 PM

Asked by g00d_news 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox "unable to connect" ONLY to vine.co and linked vine videos from other sites

For some reason, starting about a couple of days ago, Firefox will NOT load the site vine.co - it displays the "Unable to Connect" page (see linked image) and I can't thi… (read more)

For some reason, starting about a couple of days ago, Firefox will NOT load the site vine.co - it displays the "Unable to Connect" page (see linked image) and I can't think of anything to do. All other video players work - on Youtube and Facebook and it's very strange that I'm not able to access only this entire site. Also, on sites such as Twitter and Tumblr, I am not able to access the vine videos (that have been linked, I assume, from vine.co) - it will just show a square on the webpage where the vine video player should be but it just has the "unable to connect" image instead. I have Ubuntu, all updated, and Firefox is updated as well to the best of my knowledge. Does anyone know how to solve this problem?

Asked by bellavator 5 years ago

Last reply by guigs 5 years ago

  • Archived

Help! I'm over my honeymoon phase with HTML5 video - maybe we need plugin-container back?

After being puzzled by Firefox making it more difficult to use Adobe Flash Player and apparently being forcibly shown HTML5 I was geeking out and hoping it means Adobe Fl… (read more)

After being puzzled by Firefox making it more difficult to use Adobe Flash Player and apparently being forcibly shown HTML5 I was geeking out and hoping it means Adobe Flash Crasher is on its way into obsolescence and extinction. Although it looks ike Youtube's video quality has decreased, at least for now.

I hate Adobe Flash Player. while I'm sure its coding must be impressive IMO it is the worst video playing software ever. Slow, inconsistent, buggy, crashy, tricky. In my experience it can't do the one thing it exists to do very well: play .FLV files. The .FLV filetype is ok though and there are other programs like RealPlayer and VLC that can technically deal with it, but I guess Adobe doesn't want them meddling.

But now I'm seeing HTML5 is causing similar problems. After each time I rerun Firefox after an APPCRASH (they happen so regularly and predictably) I know it's just a matter of time until the next one. And the cause is almost always YouTube, running FireFox's memory up even when I don't have many tabs open. Then I start getting blotches of the black screen of death and I know that session is now in its death throes. Memory Fox and clearing cache may buy me another 45 minutes, tops.

Is there some way I can have my streamed media confined like we use to have it when FireFox was good and only the video would crash but not the whole application? I'm actually missing that now.

Asked by YoullSee 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox vimeo video playback doesn't work, plays fine in Safari.

Works fine in Safari. Active: Shockwave Flash 16.0.0305, OpenH264 Codec by Cisco Systems, inc. 1.3, QuickTime Plug-in 7.7.3 https://vimeo.com/117970439 … (read more)

Works fine in Safari.

Active: Shockwave Flash 16.0.0305, OpenH264 Codec by Cisco Systems, inc. 1.3, QuickTime Plug-in 7.7.3

https://vimeo.com/117970439

Asked by simsimtec.us 5 years ago

Last reply by guigs 5 years ago

  • Archived

Flash Videos do not Operate

To begin with, The computer is WindowsXP Pro SP2, with fresh NVIDIA GeForce 6600 GT drivers version 295.73, and fresh directx version 9.0c Firefox is a fresh new install… (read more)

To begin with, The computer is WindowsXP Pro SP2, with fresh NVIDIA GeForce 6600 GT drivers version 295.73, and fresh directx version 9.0c

Firefox is a fresh new install, version 35.0.1 downloaded 2-4-2015 and virus checked There have been no preferences modified with about:config The user profile is new, all previous have been abandoned

Adobe Flash has been uninstalled, then reinstalled to the latest version. All plugins are disabled except OpenH264 1.3, Shockwave Flash 16.0.0.305, and Java SE U75 10.75.2.13

Video players partially load, but video never even begins to play.

I can load up Avant Browser Portable and they work exactly right, on the same computer. I can load Firefox 35 or 27 or whatever version on a different WindowsXP computer, and then the videos will work.

It is just the XP-Pro system that will never play videos in Firefox. I've tried all that I can think of besides reinstalling Windows itself.

How do I fix this problem?

Asked by blebadef 5 years ago

Last reply by guigs 5 years ago

  • Archived

Microsoft Silverlight Will not work right in firefox for some reason...

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a probl… (read more)

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a problem.) I was watching a movie on Amazon. Now silverlight in just firefox is broken. It keeps thinking that my connection is crap. I can not seem to fix this issue.

What I have tried to do: Uninstall/Reinstall Firefox and Silverlight Clear all Application data in regards to firefox Delete all Cookies/browsing history.


Funny thing I have tested the problem in Internet Explorer and found silverlight to be working fine. Yet when i go back to firefox it will not work.

Asked by odin2054 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

Youtube Videos Suddenly Stops and Restarts Only in Firefox

Last night around 8pm I watched a Youtube video without a problem, closed my browser and did other things for awhile. When I got back on at about 10pm and tried to watch… (read more)

Last night around 8pm I watched a Youtube video without a problem, closed my browser and did other things for awhile. When I got back on at about 10pm and tried to watch another video the video suddenly stopped a few seconds, gave me "An error has occurred" then suddenly the video started again at the point it stopped but now there was a little bracket at the stopping/restart point (see image attachment). This wouldn't be a problem if it happened once in awhile but since last night it happens with EVERY video regardless of length or quality. In fact, sometimes it forces me to watch it on the highest quality and makes the other options unavailable. If I try to refresh it takes a LONG or simply refreshes forever. And heaven forbid I should have any other windows or tabs open when this happens because they'll suddenly stop loading or get REALLY laggy. I have no choice but to watch Youtube in IE which works surprisingly well and doesn't do any of the crap I've just described.

Everything is up-to-date. I have cleared cashe, temp files, cookies and history. I have not downloaded or installed anything in the last 24 hours. I've asked other people who use FF about this and they all say it's fine so I don't know what to do anymore.

Asked by Fyreheart 5 years ago

Answered by guigs 5 years ago

  • Archived

Why when I click on a link to play a video it runs in slow motion?

When I click on a link within a site (MSN) to play a new story the video runs in slow motion. This started to happen suddenly. I have tried to refresh Firefox and updat… (read more)

When I click on a link within a site (MSN) to play a new story the video runs in slow motion. This started to happen suddenly. I have tried to refresh Firefox and updating some add-ons but still have the same problem. What can I do to fix it. When I try it in IE it works fine but not in Firefox. Help!

Asked by nmatos 5 years ago

Last reply by guigs 5 years ago

  • Archived

Pages with youtube videos keep reloading

Youtube works weird now: when video is played and I try to open commentaries branches, the page reloads (so the video starts playing from the beginning), and this happens… (read more)

Youtube works weird now: when video is played and I try to open commentaries branches, the page reloads (so the video starts playing from the beginning), and this happens only the first time (I can write and read commentaries after these reloadings) for every video I see. I tried deleting all my plugins, but this wouldn't work. What should I do?

Asked by Flyerr 5 years ago

Last reply by guigs 5 years ago

  • Archived

On www.masters.com, I can hear the LIVE audio BUT cannot see the LIVE video. All Add Ons are up to date. Adblock has been disabled on www.masters.com. VIDEO?

On www.master.com, I can hear the free LIVE audio from the 2015 Masters golf tournament... BUT I cannot see the free LIVE video from the 2015 Masters golf tournament. All… (read more)

On www.master.com, I can hear the free LIVE audio from the 2015 Masters golf tournament... BUT I cannot see the free LIVE video from the 2015 Masters golf tournament. All of my Add Ons are up to date. I disabled Adblock on www.masters.com. What vodoo must I do to see the free LIVE VIDEO of the 2015 Masters golf tournament.

Asked by Thisusernameispissingmeofff 5 years ago

Last reply by guigs 5 years ago

  • Archived

After watching Netflix for 1 minutes computer screen goes white.

After watching Netflix for a last 30 seconds to a minute my whole computer screen goes white and then restarts itself and asks me to type in my password. After that scree… (read more)

After watching Netflix for a last 30 seconds to a minute my whole computer screen goes white and then restarts itself and asks me to type in my password. After that screen my icon and name are on the screen with a bar below it which looks like its trying to load or update possibly. After this screen my computer goes back to the desktop like normal. This only happens when i use Firefox (38.0.1). I have tried watching Netflix in Safari and it works just fine there. Its weird that this is effecting my whole computer.

Asked by bjennings 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

YouTube videos are black when using HTML5 player.

Today when I started up my laptop, Firefox wouldn't play any YouTube video - the audio still works and the preview of the frame when seeking is there, but instead of vide… (read more)

Today when I started up my laptop, Firefox wouldn't play any YouTube video - the audio still works and the preview of the frame when seeking is there, but instead of video there is just a black screen. I have NO intention of installing Flash Player. Please help? Thanks in advance.

Asked by username9001 5 years ago

Answered by guigs 5 years ago