Showing questions tagged: Show all questions
  • Archived

I can't sign in and am not getting emails from you

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton… (read more)

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton of times and have checked my spam folder, nothing! The only recent thing I did was sign up for pocket and there were no issues. Please help!!!!!!!!!!!!!

Asked by oldschoolgal 2 years ago

Last reply by Roland Tanglao 2 years ago

  • Archived

Log in web Firefox account never works

When I try to log into the Firefox account it say user or password is not correct. I changed it serveral times but it works fine with the sync plugin. Some accounts made … (read more)

When I try to log into the Firefox account it say user or password is not correct. I changed it serveral times but it works fine with the sync plugin. Some accounts made before 2010 may have login issues as described, so perhaps this is the problem, what can I do to solve this?

Thank you in advance.

Asked by Inperfect 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot sign in and I am not getting an email to the address I signed up with.

I could not remember my sign in information so it asks for my email address. I tried twice for it to send to my email and each time it says it was sent. But nothing is sh… (read more)

I could not remember my sign in information so it asks for my email address. I tried twice for it to send to my email and each time it says it was sent. But nothing is showing up in my email, and I did check the spam folder just in case. At this point I don't know what to do to get into my account, and ask the original question I needed to ask. I am needing to check on how to block pop-ups on Firefox and the original info found says where and how, and my computer shows they are blocked. But, I am getting them anyway from an email that has about six or seven each time you even scroll over that email.

I have Windows 10 and use Firefox as my browser.

Asked by MarshaSavage 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Подтверждение по электронной почте, поэтому мы заблокировали аккаунт для защиты ваших данных Firefox.

Полчаса назад я спокойно вошел. Но потом при повторной попытке словил это сообщение. Почта рабочая так как письмо от вашей службы поддержки пришло.

Asked by brutalbigman 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

locked out

I believe I used an email to sync ...saw it in my log in log...however downloaded new firegox quantum on a new laptop and could not sign in using the abovenoted email... … (read more)

I believe I used an email to sync ...saw it in my log in log...however downloaded new firegox quantum on a new laptop and could not sign in using the abovenoted email... I was locked out of firrefox and need help. Please contact me

Asked by Graceofgod 2 years ago

Last reply by ViciousPecan 2 years ago

  • Archived

Have tried for 2 days to get a password reset; Nothing from Mozilla!

For some reason, My password or user name does not work. Ive tried multiple times to have a password reset sent but to no avail. It's been maybe 10 years since I set up… (read more)

For some reason, My password or user name does not work. Ive tried multiple times to have a password reset sent but to no avail. It's been maybe 10 years since I set up my Firefox browser.

Asked by Mike Macey 2 years ago

Last reply by guigs 2 years ago

  • Archived

why won't my login work?

I tried my username and usual pw but got the red lettered wrong something response. I requested verification of both username and pw reset in separate emails. I used my c… (read more)

I tried my username and usual pw but got the red lettered wrong something response. I requested verification of both username and pw reset in separate emails. I used my correct email and you have not responded. I double checked my email account and it is working. Something is really wrong with your login page or my account.

I'm also trying to set my folders to yellow or beige because the new gray ones get lost in the type. That's something you really need to remedy. People (me included) shouldn't have to search for their folders. Please fix this. Not an improvement.

Thanks in advance. I hope to hear from you.

Asked by AM4FF 2 years ago

Last reply by guigs 2 years ago

  • Archived

I AM locked out of my Mozilla account. ????

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working.… (read more)

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working. IT works fine. Dam.

Asked by bobcrosby7777 2 years ago

Last reply by guigs 2 years ago

  • Archived

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (read more)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 years ago

Last reply by guigs 2 years ago