I am unable to sync to my account. The email gets returned.
I have had problems with Firefox Sync for a while. I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email g… (read more)
I have had problems with Firefox Sync for a while.
I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email gets returned.
I have bypassed this problem a number of times. I am not sure about the exact solution, but either waiting for 24 hours since last attempt to login or fiddling with Firefox Sync settings through my phone which is already logged in seemed to have helped.
Fiddling with phone settings does not work anymore. It may have never worked. I have not waited 24 hours since last attempt to login as well, so that could be the fix I am looking for. However, the main problem I have, is that I cannot bypass it in any other way. I am able to login to Firefox Screenshots for example with my account, but I cannot sign in to my Firefox account itself. It is not a good user experience.
I understand that this might be used for my own sake, to protect my account from potential intruders...however, I am very dissatisfied with not being able to sign it to my account for over couple of days because of such restrictions.
I do not think anyone can do anything about this, it will probably require redesigning existing safety measures just to deal with this obscure problem. I will wait for 24 hours and will update this post after I get the result. Maybe I can help someone else who is on the same boat as I am. I could not see similar problem on the internet other than a few, of which did not portray the problem in a way that I found relatable.
But maybe there is another way unbeknownst to me.
Either way, thank you for reading. I hope you have a nice day.
Firefox
reset password twice using reset link via email, still not working at sign-in page
Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. We… (read more)
Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. Went to login page tried to login with new pword, no joy. Tried entire procedure again, still no hit, same message wrong user/pword -
confirmationmail was sent but never arrived
I asked to reset my password and you wrote, that you had sent the confirmationmail to my E-Mail address. But I never received that mail. Regards
I am trying to log in to my site, but it seems that all methods have changed ? I am trying to log in, but the system will not recognize my details?
Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my M… (read more)
Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my Mozilla link. As a consequence I am trying to get reconnected and get back on line. For this reason, I thought that I should relog in and get back to normal, but I am unable to find the route into mozilla to do that. Please advise me on the recommended route I should use, to rectify the connection problem.
Roger Perry.
Unable to login to account
I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so t… (read more)
I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?
Any help is greatly appreciated!
I wanted to post about a particular bug and have lost my registration details, now I can't login or get all of them back. Now registration can't be found.
Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/moz… (read more)
Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/mozilla interests and faults?.
How to change the email shown on my settings?
I have a HUGE problem My sign-in email address does not exist any longer and I have no clue how to get rid of it. I try to change the email to my secondary email but it… (read more)
I have a HUGE problem
My sign-in email address does not exist any longer and I have no clue how to get rid of it.
I try to change the email to my secondary email but it wants to send a verification to the old email address.
I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it.
So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later.
Without this I cannot sync all my Firefox settings & bookmarks across all my devices!
Thank you in advance for any help I can get.
I need to open my account, but I can't this because I can't reset my password and show this massege Unable to deliver email
I need to open my account, but I can't this because I can't reset my password and show this massege Unable to deliver email
Firefox no longer recognizes my “primary account.” Unable to login.
I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use… (read more)
I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use my “primary account,” and I am using my “primary account.” I tried resetting my pwd & Firefox popup asked for an authentication code... I provided the code, it failed and Firefox then repeated complaint to use my primary account.
Perhaps my account is locked, or otherwise in a state of snafu. Firefox support is bizzar in avoiding contact with humans.
Any ideas would be appreciated - including some means to contact a firefox to interact with that’s human.
Мой аккаунт заблокировали!!!
Здравствуйте, я не могу зайти в свои закладки, поле перестановки виндовс. Мой емэл ker*_m*x@mail.r*
Can't log in my firefox sync account
Can't log in my firefox sync account on android due to two step authentication. Can't cancel two step authentication on the PC I'm logged in. Can't reset my recovery code… (read more)
Can't log in my firefox sync account on android due to two step authentication. Can't cancel two step authentication on the PC I'm logged in. Can't reset my recovery codes!
I'm being redirected to sign up screen, without any screen showing confirmation email has been sent.
While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking w… (read more)
While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying
asked for password reset
asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use th… (read more)
asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?
Why, after 30+ years, am I no longer a member?
I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow… (read more)
I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow their request to create an account, they don't recognize my e-mail address. What's going on there? Where is the problem?
unlock my account
Hi I tried to sync to my new PC today and was told that my account has been locked Can you please unlock my account?
Thanks
I can't login to my account. Password reset does not work
I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email accou… (read more)
I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.
Very inconvenient and have never had more trouble in setting up an account than with Mozilla.
can't sign in to my account & don't recieve email to reset password!
This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've check… (read more)
This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've checked spam,etc. the usual suspects nothing there. I'm using a @icloud email if that's of any help. I used the same email to set up this account so I could post on here and it worked fine. Everytime I try to reset my password it says it has successively sent a link to the same email address but nothing, not a thing. Anyone, thanks in advance for your help. Oh' yeah, windows 10, dell laptop, firefox version 59.0 !
I can't change my primary email address, can you help?
I went through this article: https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But I am missing the button to change the secondary email… (read more)
I went through this article:
https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
But I am missing the button to change the secondary email to the primary one.
Any action with account is blocked for security but no email is recieved
I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it s… (read more)
I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?
How can i unlock my sync account ?
Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to prot… (read more)
Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?