Unable to sign into certain sites

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security sett… (read more)

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security settings, adding site exclusions, disabling VPN, refreshing firefox, uninstall/reinstall, uninstall/clear data/reinstall/refresh firefox, everything. Still, nothing.

One site in particular is Dropbox. I enter my creds, it asks for my authenticator, error. So I tried in another browser and it works fine. So it's definitely a firefox issue.

I did disable my authenticator temporarily, and was able to sign in on Firefox. However the moment I re-enabled it, I'm no longer able to sign in again.

I have a few other sites that won't sign in either. Some give errors, some accept my password then refresh to the non-signed in page.

I'm at a loss. I've tried everything I can think of. And confirmed all sites work in other browsers.

OS: Windows 10 OS Version: 1909 Firefox: 78.0

Asked by Arí 16 hours ago

Last reply by cor-el 8 hours ago

78.0.1 update: extensions still visible under add-ons but have vanished from top bar

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main wi… (read more)

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main window - so I casn no longer access them.

Asked by anharker 10 hours ago

Last reply by cor-el 5 hours ago

  • Archived

Firefox lags and is unresponsive for me on windows 10, I have worked though all of the trouble shooting guides but nothing helps

I think the places database is being corrupted as when I remove it, then firefox performs better for a few minutes before reverting to the laggy and unresponsive state … (read more)

I think the places database is being corrupted as when I remove it, then firefox performs better for a few minutes before reverting to the laggy and unresponsive state

Asked by kenny.armstrong 1 year ago

Last reply by user633449 1 year ago

  • Archived

security cerificate Error

I should be able to make exception to my local domain for certificate error. "Your Connection is not Secure" Error. should be able to accept the self singed certificate f… (read more)

I should be able to make exception to my local domain for certificate error. "Your Connection is not Secure" Error. should be able to accept the self singed certificate for local domain server.

Asked by sinam98 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Mac OS: everytime I type the letter "o" it opens the open file dailog box, how do I fix it

iMac OS 10.13.6, Firefox 62.0 64bit Everytime I type the letter "o" in a text box in the browser, it's default opens the open file dialog box. I've also noticed that it … (read more)

iMac OS 10.13.6, Firefox 62.0 64bit Everytime I type the letter "o" in a text box in the browser, it's default opens the open file dialog box. I've also noticed that it always does this after a capital letter especially, and it does not have to be right after the captitalized letter. It's very annoying. How do I fix it?

Asked by E357 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why are my bookmarks multiplying?

My bookmark directories have doubled - meaning I have 2 of each directory. Also, within bookmark directories I am seeing the saved webpages duplicating or, in some cases… (read more)

My bookmark directories have doubled - meaning I have 2 of each directory. Also, within bookmark directories I am seeing the saved webpages duplicating or, in some cases, tripling. This is making it difficult to use Firefox.

Asked by KRM12345 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Body of gmail no longer loading in firefox 62.0.2

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject l… (read more)

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject line shows up. I use gmail from the firefox browzer. When I try this in Chrome the email is fine. I can also see the emails on my phone. I contact Google and that is how we diagnosed the browser to be the issue.

I've already cleared my cache.  ;-)

Asked by beth007 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Firefox closing on startup

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again. Is this an issue that others are having with Firefox for Windows … (read more)

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again.

Is this an issue that others are having with Firefox for Windows 8.1 or is it a virus I should be looking out for?

Asked by RobbyBloom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Have always printed Quickbooks Online checks through Firefox and now I am getting x's and y's through vital paystub information, this doesn't happen in Safari.

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of th… (read more)

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of the pay stub that are covered with "x's" and "y's" so tax categories, etc cannot be seen. If I switch to Safari, I don't get any of the bothersome characters, but my checks are not aligned to the printer as they were using Firefox. I hate having people tell me to switch to Safari or Chrome to get something done. I chose Firefox for a reason and it has worked up to now. Perhaps completely unrelated, why did the Firefox icons on my Mac(s) change from the cool orange and blue fox to a blank sheet with a pencil and ruler. Surely that wasn't on purpose. Thank you for the help.

Asked by rickklatt 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Pressing the A key sometimes opens nearby dropdown menus

When typing on websites such as facebook and on several other sites, if I press the "A" key the focus will be removed from the input box and the next available dropdown b… (read more)

When typing on websites such as facebook and on several other sites, if I press the "A" key the focus will be removed from the input box and the next available dropdown box will open with nothing selected. This has been an ongoing problem on Firefox for Ubuntu, I have tried another keyboard and another browser so it seems to only be firefox.

Asked by Isalis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost print capability with 65.0.1 update (Win 7 Pro.) Other browsers OK.

After 65.0.1 update I could no longer print from Firefox. Other browsers print OK. When I check printer to see what is printing, it shows file spooling, but also shows ze… (read more)

After 65.0.1 update I could no longer print from Firefox. Other browsers print OK. When I check printer to see what is printing, it shows file spooling, but also shows zero bites and zero pages.

?????

Asked by Alan706 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

How do I get URL/menus to quit opening randomly?

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It … (read more)

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well.

I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked.

Any help with this would be much appreciated!

I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized.

Thank you.

Asked by riq_24 1 year ago

Last reply by cor-el 1 year ago

  • Archived

in e-mail (yahoo.com old ) compose Write letter Send it ( its a bid) then can not change it Only way to add or change letter now is write again??

when in compose in yahoo.mail when i send out a e mail (bid) and need to change some items in that email. i now have to rewrite entire bid just to change a few items? nev… (read more)

when in compose in yahoo.mail when i send out a e mail (bid) and need to change some items in that email. i now have to rewrite entire bid just to change a few items? never had to do this before.

Asked by peezeei1 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

why can't I sort articles based on latest hour?

When I put a topic to search on, I then go to sort on latest hour report and all articles are given back. The range of the articles go from weeks to months. this did no… (read more)

When I put a topic to search on, I then go to sort on latest hour report and all articles are given back. The range of the articles go from weeks to months. this did not used to happen. If there was nothing in the last hour, nothing would be displayed. Same goes if I sort articles posted today. I see all articles and not sorted in latest to oldest.

Asked by JavierTamayo 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Firefox displays checkered gray grid and won't show certain content from webpage

I need help determining what is causing Firefox to not display certain content in webpages and is putting a checkered grid in place of external content. See screenshot of… (read more)

I need help determining what is causing Firefox to not display certain content in webpages and is putting a checkered grid in place of external content.

See screenshot of image below. What is causing the checkered grid to show. I see the image for the briefest of time when loading the webpage, then the checkered grid appears in the place of the image. This is not the only online site for which this occurs. If I disable all my plugins, I get a similar issue. If I turn off content blocking, I still get this issue.

I am using ublock origin, and umatrix.

If I load the page in a private view, then the checkered grid disappears. If I create a new tab and load the page, the check grid is now gone too, but if I reload the page with the checkered gray grid pattern, the checkered grid pattern is still there. The inconsistency is baffling me.

Asked by TCx00 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to handle text on websites looking like little boxes wih an "A" in each?

After running Firefox for a time - 1 to 3 days - every character in the regular text on very website is replaced by a small box with an "A" in it. I am on Mac 10.9.5. Res… (read more)

After running Firefox for a time - 1 to 3 days - every character in the regular text on very website is replaced by a small box with an "A" in it. I am on Mac 10.9.5. Restarting Firefox doesn't help. The only thing that helps is my normal maintenance: Repair permissions in Disk Utility, restart in Safe Boot mode, wait for the hard disk to settle down, restart regularly. Firefox didn't always do this. Now it does it all the time.

Asked by penz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FF superb with multi-tabs often open until Win10+other May updates; HDD now soon constantly active + tab hover summaries all show the same- until system restart

The above repeatedly now brings up the yellow bar message that a web page is slowing loading (wait vs close) or various apps open show 'not responding' (e.g. LibreOffice … (read more)

The above repeatedly now brings up the yellow bar message that a web page is slowing loading (wait vs close) or various apps open show 'not responding' (e.g. LibreOffice Writer mostly used) though do so after ponderous wait. Problem then persists if other apps are closed, leaving only FF running. The problem seems to build relatively soon after each restart when the HDD starts persistent activity even when nothing much being actively used. Previously would leave system running for weeks before any signs of restart being preferable. Thorough scans, check on drive capacity, file integrity and fragmentation levels, clearing cookies and site data, etc don't reveal anything amiss. It could of course be unrelated to FF such as if any conflict between Bitdefender and Win10 inbuilt security though none reported. Open tabs are typically held over a restart. restarts can be quite slow as though some temp cache being cleared.

Asked by PellMell 1 year ago

Last reply by jscher2000 1 year ago