Unable to sign into certain sites

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security sett… (read more)

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security settings, adding site exclusions, disabling VPN, refreshing firefox, uninstall/reinstall, uninstall/clear data/reinstall/refresh firefox, everything. Still, nothing.

One site in particular is Dropbox. I enter my creds, it asks for my authenticator, error. So I tried in another browser and it works fine. So it's definitely a firefox issue.

I did disable my authenticator temporarily, and was able to sign in on Firefox. However the moment I re-enabled it, I'm no longer able to sign in again.

I have a few other sites that won't sign in either. Some give errors, some accept my password then refresh to the non-signed in page.

I'm at a loss. I've tried everything I can think of. And confirmed all sites work in other browsers.

OS: Windows 10 OS Version: 1909 Firefox: 78.0

Asked by Arí 2 days ago

Last reply by Arí 1 day ago

  • Solved

Updated to 78.0.1 (64-bit)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page. I've tried other browsers and these work. I've cleared my c… (read more)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page.

I've tried other browsers and these work.

I've cleared my cache and history and reset my connection and still the same, won't load a page.

Asked by chris_godfrey01 2 days ago

Answered by FredMcD 2 days ago

78.0.1 update: extensions still visible under add-ons but have vanished from top bar

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main wi… (read more)

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main window - so I casn no longer access them.

Asked by anharker 2 days ago

Last reply by cor-el 1 day ago

Log In Button Doesn't Work on Websites

Hi everyone, I have been having some problems with the log in button on several websites, with some websites not loading after I click 'log in'. I tried disabling add-ons… (read more)

Hi everyone,

I have been having some problems with the log in button on several websites, with some websites not loading after I click 'log in'. I tried disabling add-ons on Firefox and going into 'Safe Mode', but it doesn't seem to work. Can you help me please?

Thank you.

Asked by brenden.hiskins 1 day ago

Last reply by brenden.hiskins 1 day ago

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (read more)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 8 hours ago

Last reply by Shashank Shekhar 5 hours ago

  • Archived

Firefox lags and is unresponsive for me on windows 10, I have worked though all of the trouble shooting guides but nothing helps

I think the places database is being corrupted as when I remove it, then firefox performs better for a few minutes before reverting to the laggy and unresponsive state … (read more)

I think the places database is being corrupted as when I remove it, then firefox performs better for a few minutes before reverting to the laggy and unresponsive state

Asked by kenny.armstrong 1 year ago

Last reply by user633449 1 year ago

  • Archived

security cerificate Error

I should be able to make exception to my local domain for certificate error. "Your Connection is not Secure" Error. should be able to accept the self singed certificate f… (read more)

I should be able to make exception to my local domain for certificate error. "Your Connection is not Secure" Error. should be able to accept the self singed certificate for local domain server.

Asked by sinam98 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Mac OS: everytime I type the letter "o" it opens the open file dailog box, how do I fix it

iMac OS 10.13.6, Firefox 62.0 64bit Everytime I type the letter "o" in a text box in the browser, it's default opens the open file dialog box. I've also noticed that it … (read more)

iMac OS 10.13.6, Firefox 62.0 64bit Everytime I type the letter "o" in a text box in the browser, it's default opens the open file dialog box. I've also noticed that it always does this after a capital letter especially, and it does not have to be right after the captitalized letter. It's very annoying. How do I fix it?

Asked by E357 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why are my bookmarks multiplying?

My bookmark directories have doubled - meaning I have 2 of each directory. Also, within bookmark directories I am seeing the saved webpages duplicating or, in some cases… (read more)

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Asked by KRM12345 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Body of gmail no longer loading in firefox 62.0.2

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject l… (read more)

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject line shows up. I use gmail from the firefox browzer. When I try this in Chrome the email is fine. I can also see the emails on my phone. I contact Google and that is how we diagnosed the browser to be the issue.

I've already cleared my cache.  ;-)

Asked by beth007 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Firefox - Can't see mobile bookmarks on desktop.

HI guys, I've tried to search the net, and I found some solutions, one of them being going to config and find the mobi part and set it to True. Everytime I do that, it c… (read more)

HI guys,

I've tried to search the net, and I found some solutions, one of them being going to config and find the mobi part and set it to True. Everytime I do that, it changes itself back to false, I don't know how to fix it, and it is really annoying.

If anyone could help, I would be so glad.

Cheers.

Asked by ERaavig 1 year ago

Last reply by ERaavig 1 year ago

  • Archived

Firefox closing on startup

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again. Is this an issue that others are having with Firefox for Windows … (read more)

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again.

Is this an issue that others are having with Firefox for Windows 8.1 or is it a virus I should be looking out for?

Asked by RobbyBloom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Have always printed Quickbooks Online checks through Firefox and now I am getting x's and y's through vital paystub information, this doesn't happen in Safari.

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of th… (read more)

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of the pay stub that are covered with "x's" and "y's" so tax categories, etc cannot be seen. If I switch to Safari, I don't get any of the bothersome characters, but my checks are not aligned to the printer as they were using Firefox. I hate having people tell me to switch to Safari or Chrome to get something done. I chose Firefox for a reason and it has worked up to now. Perhaps completely unrelated, why did the Firefox icons on my Mac(s) change from the cool orange and blue fox to a blank sheet with a pencil and ruler. Surely that wasn't on purpose. Thank you for the help.

Asked by rickklatt 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Pressing the A key sometimes opens nearby dropdown menus

When typing on websites such as facebook and on several other sites, if I press the "A" key the focus will be removed from the input box and the next available dropdown b… (read more)

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Asked by Isalis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost print capability with 65.0.1 update (Win 7 Pro.) Other browsers OK.

After 65.0.1 update I could no longer print from Firefox. Other browsers print OK. When I check printer to see what is printing, it shows file spooling, but also shows ze… (read more)

After 65.0.1 update I could no longer print from Firefox. Other browsers print OK. When I check printer to see what is printing, it shows file spooling, but also shows zero bites and zero pages.

?????

Asked by Alan706 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

How do I get URL/menus to quit opening randomly?

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It … (read more)

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well.

I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked.

Any help with this would be much appreciated!

I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized.

Thank you.

Asked by riq_24 1 year ago

Last reply by cor-el 1 year ago

  • Archived

in e-mail (yahoo.com old ) compose Write letter Send it ( its a bid) then can not change it Only way to add or change letter now is write again??

when in compose in yahoo.mail when i send out a e mail (bid) and need to change some items in that email. i now have to rewrite entire bid just to change a few items? nev… (read more)

when in compose in yahoo.mail when i send out a e mail (bid) and need to change some items in that email. i now have to rewrite entire bid just to change a few items? never had to do this before.

Asked by peezeei1 1 year ago

Last reply by jscher2000 1 year ago