Firefox Community Forum

Hello Friends!

I ran a CC Cleaner update this morning on my one main desktop computer and after running this all of the synced bookmarks on this 1 computer across my 3 computers disappeared under the Bookmarks Toolbar. The other 2 computers still show and have access to the bookmarks as we are all signed in under the same account. Of note the Bookmarks Menu and Other Bookmarks have not changed on the main desktop computer. However under the Bookmarks Toolbar the main desktop computer shows an empty bookmarks field. I have tried to reboot, sign out and back in etc. I even tried to download to an html file the bookmarks on the working laptop but when I attempted to choose the file for upload on the problem machine it failed. Any other ideas from the good folks out there would be most appreciated! I have many many bookmarks and it will be quite painful to recreate for just one machine. Thanks in advance for any help! Paul

I am trying to resync the data from my mobile to my computer as i have a new computer as old one no longer works.

Sync did not sync all of the data such as bookmarks and password.

i have logged unisntalled and re installed firefox on both.

logged in again. however sign in for android firefox does not actually sign in anymore but opens a new firefox window at "accounts.firefox.com" however signing in here doesnt sign into firefox for the app but only in this specifc window which is not even a new tab.

i really need to get all my bookmarks and passwords from my phone.

please help

I have a Firefox account that I've signed into on both my work computer and my home computer, but after logging in on my home computer, it's unable to sync bookmarks from the account.

I bought a new PC 64 bit with Win 11. Insalled the latest Firefox. Loged in to my account, but I can get sync to catch my bookmark the old PC. Eksported the bookmark in HTML from my old PC, but the new PC tells me this is not a HTML file? I shut all the extensions down, bult still no sync?

I have no problems transfer the bookmarks to Edge on my new PC, but I can still not import the bookmarks from Edge to Firefox. I hav read som articles from Morzillas site, byt I can solve this problem. Any good advise?

Best regards Lars Beneke

EVERY TIME Firefox updates or the computer shuts down, it loses my bookmarks. I check the box next to Bookmarks in Sync, and the second I hit "sync now" the checked box disappears and the bookmarks do not sync. Friggin annoying. I'm not a programmer so I'm hoping for a user-friendly solution. Thanks!

Hello. My macBook recently died. I was signed into Firefox, so my tabs should have saved. I tried to open / upload them onto my new iMac desktop. But for some reason it only keeps wanting to mirror the open tabs on my iPad, which is not what I want. I want to resurrect the tabs open on my macBook before it died. How do I best do this please? Thanks

The PW I am using to attempt to sync firefox to my new windows computer is in the active firefox that I currently use. I have checked it in my desktop version and also on my ipad and the PW in both are the same yet when i try to sync the new computer and put the PW in that is in both my desktop and iPad; I get msg it is wrong PW. So then I tried to get a new recovery code (can't find old one) it asks me for the PW and again; get msg it's wrong. How can it be wrong if it's the one in my current firefox that I am typing this on right now? Doesn't make any sense to me! How can the current PW in the active firefox account be incorrect when I try to sync my new computer? (I have double/tripled/quadrupled and even copied the current PW from the PW list in firefox!)

thx

Hi, after upgrading to Windows 11 all my Firefox saved passwords are gone. My extensions synced, but passwords did not even though I had sync turned on. How can I recover my old passwords or check if they were synced to my Firefox Account?

Many thanks in advance!

ich habe bei firefox die Lesezeichen von meinem alten Notebook mit meinem neuen Notebook synchronisiert, dabei wurden die Icons der Lesezeichen durch Weltkugeln ersetzt. ich möchte aber die icon mit synchronsieren.

I've been using Firefox on device A computer in the evening, and the next day, after opening device B computer from sleep, a tab was open from the device A session (along with some older tabs I kept open, it was placed at the most right location). I am 100% certain I did not have that tab open from previous session on B.

The only way this tab would be able to appear on device B is if I somehow triggered a "send tab to device" functionality when working on device A, however, I am 100% sure I did not. Seeing how I would have to right click the tab and select a submenu to trigger that, it seems essentially impossible that I did that by accident.

Q: 1. Is there a keyboard combo that could be accidentally hit that would trigger Send tab to device? As far as I could research, there is no such shortcut. 2. Can a website trigger this API and perhaps I approved it by accident? I would definitely also notice this. 3. Is there a sync audit log I could check on either device to see if a tab was synced? I found about:sync-log but nothing really useful in there.

This event is so weird that I am considering secirty aspects or a potential exploit vector..

This is by now more of a complaint rather than a question, since I already "solved" my problem (manually, by redoing all the affected changes). I'm writing this here in the hope it gets considered/solved in future Firefox updates, and I couldn't find a better place to write (sorry, I also didn't look too hard, since I've already lost some time manually "fixing" the scramble).

The context: I use Firefox currently in three different computers, with a login to cross-communicate my settings, add-ons, and specially, my bookmarks. I use Firefox bookmarks so much that most of my job is saved within them. One of those computers I hadn't used Firefox in a while, and yesterday I had to, and had to log back into my account in that machine. First weirdness was when it took so long to sync my favorites that I gave up and went to do something else. Then this morning in my main computer I realize that old bookmarks from that computer had synced BACK to my main one.

The problem then, is that instead of syncing the bookmarks by the last changes made by me, it got old bookmarks from the old login. I wonder if I had been using a new computer if the system would consider "no bookmarks" as my new bookmark list... sorry, I jest. I know the system apparently only brought bookmarks back and (as far as I know for now) didn't took them away (but it should, since many were deleted or moved for being no longer useful), but I think this whole experience shows that the system should be looking at individual changes by timestamp to each one, not whenever the whole set was saved, and specially: do not save a set BEFORE syncing.

Plus, this made me wish for an option to undo synchronizations or save a current set for later reboot, so we could have more control over it.

I really use these bookmarks a lot, and they're basically the biggest reason why I stick to Firefox.

Recently I uninstalled then reinstalled Firefox on my Samsung A71 because I couldn't remove a timer I set on the app. I continued using Firefox on Android as usual for about three or four days but tonight I discovered that my Android history isn't syncing up to Windows 10 Firefox on my HP Pavilion. I signed out on Android, then signed back in again but my Android history still didn't appear on Windows. I tried several more times, using both the QR code and my email. I then uninstalled FF on Android and reinstalled and signed back in again but only a few items appeared in my Windows history. Android won't show me my current tabs on Windows as I type this either and the sync now button is doing nothing. Is there anything I can do fix this?

(P.S. both versions are up to date)

Signed on to same mozilla account on old and new computers. Set each sync for bookmarks, passwords and such. Both computers are shown as signed on, but none of bookmarks appear in firefox on new computer.

help

Ed

Hi,

I recently recovered my Lenovo laptop and when I sign in my Mozilla account again, nothing happens - no bookmarks, passwords, history etc. are imported. I'm not sure if it's important to mention, but I had to recover my password, in order to sign in after the recovery of my laptop.

When I look at the history of my account, it looks as if it starts on the day I recovered my laptop. I am, however, pretty sure that I use the right sign-in e-mail address.

Is there any way I (or someone from the Mozilla support?) could search with my IP address or the name of my device to find out in which account any history appears prior to the day of my recovery?

Any help would be very much appreciated as I have lost a very big amount of data...

Thank you in advance!

Best, Paris

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?