Firefox Community Forum

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

Three times now this year, I have been automatically signed out of my Firefox account on desktop with no cause. No updates or data clearing to cause it. Every time when I log back in despite having my Firefox synced to my mobile app, my bookmarks & passwords all break. Passwords deleted, bookmarks dysfunctional. I try syncing to restore them. Doesn't work. If I restore from backup, it fixes my bookmarks, but not my passwords.

After the second event like this, I changed my Mozilla password, but seeing as this just occurred a third time this year, that didn't stop it. I reiterate: I DID NOT SIGN MYSELF OUT. I DIDN'T DO DEVICE MAINTENANCE THAT WOULD HAVE SIGNED ME OUT. Sync SHOULD restore these but isn't.

I've exported my bookmarks as an HTML file on my old computer (Win 11 Firefox ver 149.0.2) using a USB drive and tried to upload the file to my new computer (Win 11 Firefox Ver 149.0.2.). Only a few dozen of hundreds of bookmarks transferred. Repeated tries simply add the same bookmarks to the menu.

I've tried sync. Both computers are signed in and are correctly listed in the connected services box. Syncing is ON and when I select the Sync Now button on either computer screen, the Sync Now switches very briefly to Syncing and then back to Sync Now. Sync has transferred no data from my old computer to my new computer.

Any ideas are welcomed. Thanks, Jagwriter

duplicate of /questions/1574756 thread

After the latest Firefox update (ref daa108), my bookmarks and saved passwords are not syncing. Tried signing out and back in.

Well, I don't know how I did it, but:

I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a new profile as it spits the dummy on my existing one; it does not offer me the option of creating a new account b) my destination PC does the same. In both cases, when I choose the "Sync and save data" menu option, then enter my email, I get the message: "This profile was previously synced to a different account. To keep your data...To sign in using <email address>, create a new profile." Creating a new profile does not have all the configuration and info that I have in my current profile.

It would be nice if I could reset everything back to square one with the sync process. Does anyone have a good suggestion?

Paul.

duplicate of /questions/1574756 thread

After the latest Firefox update (ref d49f81), my bookmarks and saved passwords are not syncing. Tried signing out and back in.

I am logged into the same Firefox account on both my phone and desktop.

Sync is enabled and bookmarks are ticked.

My desktop bookmarks do not show up in my phones bookmarks, and nothing I bookmark on my phone shows up in my desktop bookmarks.

I remember there used to be a mobile bookmarks folder where these were stored, but that has disappeared from both my phone and desktop bookmark manager.

I have a lot of open tabs on my phone which I need to bookmark and organise, so I can't reinstall to test if that fixes it without losing them all.

I can see my phones open tabs on desktop through synced open tabs, so I'm definitely connected to the right account and clearly some stuff is syncing, just not bookmarks.

I have a Firefox account. I am logged into my Firefox account on both my desktop and mobile phone. I want to sync them. I cannot do it. I press the three horizontal bars and it does not work.

duplicate of /questions/1574756 thread

After the latest Firefox update (ref 4b7ede), my bookmarks and saved passwords are not syncing. Tried signing out and back in.

Hi all,

I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166

I'm logged into Firefox account and have everything synced. I've logged multi-account containers (MAC) into my Firefox to try and sync accounts. However, the containers are not syncing AND I now cannot send tabs to or from this instance of Firefox.

This started either after I refreshed Firefox or after I reinstalled it, I'm not sure which. Before Refresh I definitely had full sync, and I believe containers were synced but I had not changed anything in MAC for a long time, many months maybe years.

To try and fix this, I logged out of my Firefox account for both MAC and the whole browser, then closed Firefox. I then restarted Firefox, logged into my Firefox account and tested that I could send and receive tabs - I could, so that worked. I then logged into my Firefox account with MAC and tried to send a tab, and I couldn't, and nor did the containers sync. So, it seems that the MAC addon breaks sync.

A workaround is just to not depend on containers sync, but I'd prefer to get this back.

Any suggestions on how to fix this, or is this a bug in Firefox or MAC?

Cheers :)

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled, etc. Any thoughts would be appreciated.

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send screenshots proving that there are no buttons or anything that would indicate at least the slightest login to your account. BUT YOU'RE SHOVING YOUR ****** AI BOT EVERYWHERE.

Moderator note: "Edited for language"