Firefox Community Forum

Hi all,

I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166

I'm logged into Firefox account and have everything synced. I've logged multi-account containers (MAC) into my Firefox to try and sync accounts. However, the containers are not syncing AND I now cannot send tabs to or from this instance of Firefox.

This started either after I refreshed Firefox or after I reinstalled it, I'm not sure which. Before Refresh I definitely had full sync, and I believe containers were synced but I had not changed anything in MAC for a long time, many months maybe years.

To try and fix this, I logged out of my Firefox account for both MAC and the whole browser, then closed Firefox. I then restarted Firefox, logged into my Firefox account and tested that I could send and receive tabs - I could, so that worked. I then logged into my Firefox account with MAC and tried to send a tab, and I couldn't, and nor did the containers sync. So, it seems that the MAC addon breaks sync.

A workaround is just to not depend on containers sync, but I'd prefer to get this back.

Any suggestions on how to fix this, or is this a bug in Firefox or MAC?

Cheers :)

I have a Firefox account. I am logged into my Firefox account on both my desktop and mobile phone. I want to sync them. I cannot do it. I press the three horizontal bars and it does not work.

Over an hour trying to sync one desktop to another desktop, your methods, your synchronization are like trying to escape from Alcatraz. And you know what happened to Alcatraz? IT CLOSED. So exasperated I could kick my dog. Nah, I LIKE my dog.

I have been trying to clear out my bookmarks fro several days now and every single time they are restored. I have tried unsyncing my phone and computer and saving backups to try to force restore it to the cleaned up version but it always restores every single bookmark even to the original folder after I moved them around.

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc today it hapenned again after pc restart and i have like 4 same pc with open cards and i cant back them back i have to launch everything by hand and i dont want it to happen again had no problem for 4 years of using

duplicate of /questions/1574756 thread

After the latest Firefox update (ref daa108), my bookmarks and saved passwords are not syncing. Tried signing out and back in.

So Firefox was failing me as it wouldn't play YouTube videos, so I tried rolling it back, which failed. So I reinstalled it and it's not saved any of my data, despite making an Old FF data folder. When I sign in with my account, nothing. I have it installed on my phone and when I try to sync it, it asks me to click on synchronise and save data, which isn't even on the menu!!!!!! How could you get such a basic thing wrong? Is that it now? I have to start right from the beginning and gradually go through every password and bookmark???

Please tell me there's a solution because this is really annoying.

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information that they were like blank page. I thought Firefox had crashed and I closed it and opened it again. And I saw Firefox open without any tab. In the history section, I followed the last Windows and tabs, but it was a one site, not all my tabs. What are you doing in Firefox? Damage to your User Information?

My desktop history is no longer synching with my phone. I have the proper desktop device synced.

I have sync turned on.

I haven’t checked, but I’ll venture to guess my bookmarks and open tabs aren’t syncing either.

Why?

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled, etc. Any thoughts would be appreciated.