Firefox Community Forum

I have three computers on a home network. All 3 have Firefox on Windows 11 Bookmarks on Two are in sync. The third will not. When I login it has my email and password but creates a new profile.

I recently set up Firefox Sync on a new laptop. While most logins synced properly, my saved login for diseaseandmedicationawareness.com didn't transfer. The site opens fine, but Firefox doesn't auto-fill the credentials like it does on my old device. I've manually synced a few times, but no change. Any suggestions on how to fix this?

bold text WHY THE FOOK DOES NOT MOZILLA BOOKMARK SYNC NEVER WORKS???

Lately, mobile firefox has messed up everything. If i look at bookmarks, theyre mostly there, but arrangement is nonsense. Not alphabetical, not in any order. just thrown in randomly into bookmark folder it looks like. VERY HARD to find any bookmarks.

Bookmarking stuff on desktop, then going to phone and trying to sync bookmarks, having to log out and relog in to mozilla sync for about 10 times on both mobile and desktop, and at some point it randomly might sync bookmarks, but if it does, it also messes them up. and impossible to find anything in bookmarks.

Seems almost like someone took a bookmark files in hand and shuffles them a lot, and then placing back, to mix up their order totally.

WHY?

Ive been using mozilla for years and years now, but lately in past 2 years, mozilla, especially mobile version, is NON WORKING PIECE OF CRAP...

So fed up with this issue im too freaking tired to explain it better. SYNC DOES NOT WORK, AND WHEN IT DOES IT MESSES UP EVERY BOOKMARKS ORDER, PLACING OLDEST AS NEWEST AND SECOND OLDEST INTO MIDDLE PART, NEWEST INTO SOMEWHERE IN BETWEEN, scrolling trough all 100 bookmarks to find the latest one you just added, makes no sense whatsoever.

I use Firefox (139.0.4 (aarch64)) on my Mac as my daily browser. I also use Firefox as my primarly browser on iOS (139.1 (56110)). My passwords simply don't keep synced between the two. I'm logged in to both using the same Mozilla account. Some passwords sometimes sync. But many are missing on iOS, and many that are there are out of date. I've done the usual like logging out and in again, I've tried forcing sync manually, passwords are set to sync on both devices. This has been going on for years now and I'm at the point where I'm going to have to switch browsers as I can't keep not having access to my passwords on my phone. Any ideas on how I can fix this? Thanks!

My currently firefox browser on my new pc doesn't sync my bookmarks and extentions from my previous browser despite i already login firefox account. I've checked my firefox browser on my phone, all of my desktop bookmarks and bookmarks toolbar is still there, It just not transfer to my browser on pc even i already sign in the firefox account. Now i am affraid to use firefox browser on my pc as i'm scared of deleting all my bookmarks. Please help me, thank you

Since I started syncing Firefox on my IPhone, every time I close and open my Windows desktop Firefox, my sync account gets disconnected and I have to login in and put the annoying verification code every time. It gets disconnected only on the desktop side and not on the Iphone. It's pretty annoying. Any ideas why this happens? Thanks in advance.

Hello, I keep getting the General application error message when want to sync my account from PC/laptop to mobile device. Could you please, assist me here? Thank you. Vladimir

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from the device I'm on. Neither can I see synced bookmarks in Manage Bookmarks. In the Settings, in "Manage what syncs on all your connected devices", I have Bookmarks checked. How do I see my synced bookmarks?

Heya. As the title says, the sync between firefox on my phone (android) and on my pc only works one way.

I can only access PC tabs/history from my phone but not vise versa. It was working at some point but I don't remember exactly when it stopped.

Just clicking "syncronise" in the options on PC results in an endless loading icon for the sync.

I tried updating Firefox on both my PC and phone but they are both up to date.

I tried to re-sync my phone, got prompted to a QR code, but "sync and save data" is not actually an option on firefox for android unless it's nested somewhere odd.

This is not the end of the world I guess as my bookmarks still seem to be synced at least, but I'd like to know what's going on here and how to re-sync without being prompted to an unusable QR code.

Thank you.

Issue is just what the subject says - when I restart my computer, Firefox sync logs out and my browser resets to defaults. When I open my browser it's as if I'm setting it up for the first time.

I am signed into Firefox on two computers, but this is only happening on one of them. The setting to 'Delete cookies and site data when Firefox is closed' is not checked.

Any idea what could be causing this? Thanks in advance.

I am often adding bookmarks on one device and needing it on another one. Synchronization is set up properly on my devices and does some of the job, but has a bug:

- I add a bookmark on my iPhone. - This bookmark is synchronized to my Macbook, see picture Bild1 - When opening this bookmark, the URL is not shown in the adress bar as a bookmarked website, see picture Bild2 - But what makes it more tedious and contrary to the idea of the tool: when entering key words existing in the bookmark's name, the bookmark is not shown in Firefox's suggestions, see picture Bild3

Out of 3 devices, one is not syncing at all. Here are my logs:

1743113687624 Sync.LogManager DEBUG Flushing file log 1743113687629 Sync.LogManager DEBUG Log cleanup threshold time: 1742249687629 1743113687633 Sync.LogManager DEBUG Done deleting files. 1743113689971 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113691803 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692545 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1743113692546 FirefoxAccounts TRACE _receiveMessage for command fxaccounts:fxa_status 1743113692546 FirefoxAccounts DEBUG fxa_status received 1743113692546 FirefoxAccounts DEBUG fxa status ok=true - private=false, service=30b11ae57025e70b, context=oauth, pairing=false 1743113692804 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692807 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692816 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113693063 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113700192 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113714060 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113723954 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113724845 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113734671 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113734683 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113734718 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1743113735435 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113741241 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113772042 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113779831 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113783965 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113786207 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113787040 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113787410 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113788168 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113796655 Sync.RemoteTabs INFO Doing a tab sync. 1743113796655 Sync.Service DEBUG User-Agent: Firefox/136.0.4 (Windows NT 10.0; Win64; x64) FxSync/1.138.0.20250326231000.desktop 1743113796656 Sync.Service INFO Starting sync at 2025-03-28 00:16:36 in browser session XwJDOr_-ory1 1743113796656 Sync.Service DEBUG In sync: should login. 1743113796656 Sync.Service INFO User logged in successfully - verifying login. 1743113796656 Sync.RemoteTabs INFO Generating tab list with filter 1743113796658 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1743113796658 FirefoxAccounts DEBUG getOAuthToken enter 1743113796658 FirefoxAccounts TRACE getCachedToken returning cached token 1743113796658 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1743113796658 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1743113796658 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1743113796659 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1743113796659 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113796659 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1743113796677 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1743113796967 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1743113797647 FirefoxAccounts INFO Polling device commands. 1743113797648 Sync.Service DEBUG User-Agent: Firefox/136.0.4 (Windows NT 10.0; Win64; x64) FxSync/1.138.0.20250326231000.desktop 1743113797648 Sync.Service INFO Starting sync at 2025-03-28 00:16:37 in browser session XwJDOr_-ory1 1743113797648 Sync.Service DEBUG In sync: should login. 1743113797648 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.sys.mjs:43:5) JS Stack trace: LockException@util.sys.mjs:43:5 throwLockException@util.sys.mjs:127:11 WrappedLock@util.sys.mjs:141:15 WrappedCatch@util.sys.mjs:112:27 login@service.sys.mjs:1052:66 sync/<@service.sys.mjs:1330:26 WrappedCatch@util.sys.mjs:112:27 sync@service.sys.mjs:1338:7 1743113797648 Sync.Service INFO Cannot start sync: already syncing? 1743113797648 Sync.Service DEBUG Not syncing: login returned false. 1743113797650 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1743113798140 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1743113798141 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: 1743113798141 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -150141 1743113807510 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113807915 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113808650 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113817719 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/207027195/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1743113817720 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1743113817720 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1743113817720 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113817720 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1743113817720 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113817720 Sync.ErrorHandler ERROR Sync encountered a login error 1743113817720 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1743113817722 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1743113817723 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1743113817723 Sync.Service DEBUG Not syncing: login returned false. 1743113817724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

It says Login failed, but I have successfully logged out and back into my firefox account.

It would be nice if the sync function actually synced something other than just my bookmarks and my browsing history between my Firefox installations. I mean, I checked all the boxes, so theoretically it should...but no...it never does. Toolbars don't sync -- I know, for some reason that's "by design" (or laziness?) -- Settings don't really sync much (maybe a few do when the moons of Jupiter and Uranus are in perfect alignment).

Could you maybe consider syncing the various exception lists in the Settings?

So I asked a question already about my browser, not syncing to my laptop properly or at least I don't think it is. It's the bookmarks on the homepage I have the rows of bookmarks where I just double click and go to my website that I want. Well, when I got my laptop, I downloaded Firefox and I synced everything to my laptop and it worked great including all my bookmarks in the rows. but now it just won't sync the bookmarks I have in the ROWS i have on the home page I would hate to delete the browser and then reinstall just have all my bookmarks in the rows that I want. I waited a whole day and a half to see if it would sync and it would not. Why is this the only part not syncing all my other bookmarks sync up including my passwords I also checked the settings in Firefox and everything I want has the box check marked. Also, I don't know how to reply back to anybody who helps me. The examples of the picture these are the types of bookmarks I'm talking about if I change it on my desktop, it will not change on my laptop.