Firefox Community Forum

All my firefox bookmarks disappeared on my desktop even tho' logged. Still on phone and laptop. How do I sync so I get them back and not erase the two mobile devices?

I had to reinstall my operating system, and thought the Sync with the passkey would allow me to recover my saved passwords and bookmarks. But I put in the key I was given and nothing was recovered. Did I completely misunderstand how the Sync was supposed to work?

Firefox keeps just not work after I restart my Mac on the latest OS.

Now I have reloaded firefox and all of my bookmarks are missing and the account is unscynced?

I have lost my profile in firefox, i have an account sync but after restarting my pc i lost everything and seems the profile is not existing and when i re log with my account i did not recover anything.

Please help me it is a big problem.

Thank you

I wanted to open firefox and a new window for new firefox open but did not suggest me to sync my old bookmarks. instead it only asked me if i wanted to sync with chrome browser only. why was i not allowed to save old bookmarks before new firefox updated.

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted them, rebooted, bookmarks were still in Firefox. Why is my personal choices saved to my Microsoft account.

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files and it failed. I didn't have a synch accout yet so I can't restore from there, just my old logins.json and its backup. Tried to just replace the files from the old to the new but didn't work. Thanks for your future help! Paul

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get my browsing history from the past two weeks over to the restored profile.

Some options I thought about: and for clarity, the newer but bad profile is still loadable, I've mainly lost all my extension settings and stored data

• Is there any tool that would sync the entries from the newer/bad profile to the older/good profile?
• If I restore the older/good profile, would FF Sync just add back in the newer entries -- which presumably it has saved in it's system over the past two weeks?
• I believe the places.sqlite" file from the newer/bad profile is still intact. Should I just copy that to the older/bad profile?

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

You jerks deleted passwords and bookmarks I needed for work just because I reset my password to login. Why in gods name would you think that's a good idea? Why would I ever use your sync function if you're gonna delete my data the moment you get the chance?

Hello support service I bought another computer, I logged into my account and I lost all the data, usernames and passwords that I had stored in my account. What should I do now? Can you restore them for me please? Please, I had everything stored in my account, I never thought that the information in this program would be lost. And now everything is being destroyed, please restore it for me. My firefox acount name is : Aliasgharwolf1@gmail.com Thank you.