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Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 1 week ago

Last reply by Sofiachloe 1 week ago

recovery history sync by date

hello Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from&n… (read more)

hello

Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from : a day ago.or 1week ago or 1 month ago.....)?


Or is there only one date and that is the last backup date? I want to use a new computer and there is no data from the previous computer's hard drive


thank you

Asked by kankarezehtab 4 months ago

Last reply by cor-el 4 months ago

Downgraded from Windows 11 to Windows 10, syncing completely broke

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other info… (read more)

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other information, as I figured sync would handle that. Unfortunately, none of my settings have been saved. Is there a way to fix this? I had many extensions, bookmarks, and tabs I'd like to recover.

Asked by erratic 5 months ago

Last reply by Paul 5 months ago

Tabs not syncing between certain devices

Hey all, I have 4 devices connected to Firefox Sync. Mac deskop Mac laptop iPhone iPad It appears that the sync will sync extensions between the deskop and… (read more)

Hey all,

I have 4 devices connected to Firefox Sync.

  1. Mac deskop
  2. Mac laptop
  3. iPhone
  4. iPad

It appears that the sync will sync extensions between the deskop and laptop ok, but not tabs. Both computers can see synced tabs from the mobile devices but not from each other.

I have logged out and in, turned on sync and off and on again, changed device names just to see if that refreshed things, removed them from the logged in list to kick them out and then logged in again, changed the tick boxes for sync items and yet tabs will not sync.

When I look under History > Synced Tabs I see the two mobile devices and their tabs but I don't even see the other Mac listed, let alone its tabs.

Help appreciated.

Asked by raddougall 5 months ago

Last reply by cor-el 5 months ago

Firefox Browser Windows 11

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a pro… (read more)

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a problem caused by theSync. Can u delete everything with Qwant in my Firefox Account !? Oh yeah can u send me a pdf of my firefox with all my passwords ? In the case we have to clear my account or i forget anything. Please help me !!

Best wishes Wagner Swen

Asked by svenwagner07 5 months ago

Last reply by cor-el 5 months ago

Firefox Imported my bookmarks from my google chrome browser

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove the… (read more)

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Asked by harry710 4 months ago

Last reply by zeroknight 4 months ago

Bookmarks not syncing from mobile to PC

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC. - I have sync turned on both - Bookmarks toggled on… (read more)

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC.

- I have sync turned on both - Bookmarks toggled on both - I am signed in - I have clicked "sync now" on both devices multiple times - I have un-bookmarked and re-bookmarked pages multiple times - I open up "search bookmarks" on PC and type the mobile website name and nothing comes up - I try and edit the location of the mobile bookmark into "other" or "toolbar" etc and that doesn't make it appear

Asked by rcfontaine11 5 months ago

Last reply by cor-el 5 months ago

Syncing of Firefox Notes

All that was required was synced from my old laptop to my new laptop. But I just cannot find an option to sync my Notes from my old Laptop. I have looked through the Help… (read more)

All that was required was synced from my old laptop to my new laptop. But I just cannot find an option to sync my Notes from my old Laptop. I have looked through the Help section but could not find any help. Also can Notes be synced to my Firefox browser on my Apple/Android phone. Thanks in anticipation

Asked by dpcinh 5 months ago

Last reply by TyDraniu 5 months ago

Firefox syncing

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops… (read more)

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

Asked by mmarchiori 5 months ago

Last reply by Dropa 5 months ago

Sync from google

Hi! Suppose I have been using Chrome. I have a lot of Sync data in google. Now I am going to use Firefox. Why I cannot get the Sync data only using google account in Fire… (read more)

Hi! Suppose I have been using Chrome. I have a lot of Sync data in google. Now I am going to use Firefox. Why I cannot get the Sync data only using google account in Firefox.

I will Sing in to my google account from Firefox and using the Sync I would like to get all the data such as Bookmark, History etc. that were previously Sync through Chrome.

Thank!

Asked by Nour Noby 5 months ago

Last reply by Paul 5 months ago

Unable to access firefox account

I'm locked out of my Firefox account. I set my previous employer's email address ([edited] @cdolinc.net) as my primary email address, and my personal email address ([edit… (read more)

I'm locked out of my Firefox account. I set my previous employer's email address ([edited] @cdolinc.net) as my primary email address, and my personal email address ([edited] @gmail.com) as a secondary email address. I attempted to reset my password using the password reset email that was sent to my secondary email address, but after I enter a new password twice and submit it the page reloads with the following error message:

Your email was just returned. Mistyped email?

I'm sure my previous employer has an out-of-office email setup to indicate that I no longer work there. Is there anyway to resolve the issue without asking my previous employer if they can turn off Out-of-office replies temporarily?

Thank you, Sean

Asked by sean.mccleery 5 months ago

Last reply by Dropa 5 months ago

[edited] @gmail.com Account need help

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address. Namely I noticed that FF latest version… (read more)

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address.

Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED.

We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes.

Thank you

Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

Asked by | D Josipović | 6 months ago

Last reply by Terry 5 months ago

Browsers won't sync when behind Securly.com filter

I'm the tech director (tech janitor) for a public school that is using Securly.com for their Internet filter. Securly requires installing their own certificate so they c… (read more)

I'm the tech director (tech janitor) for a public school that is using Securly.com for their Internet filter. Securly requires installing their own certificate so they can be a man-in-the-middle. I've installed that cert into Firefox and that works fine. However, even with that cert installed, Sync doesn't work when I'm behind that filter. As soon as I take one of my computers off the school network, everything will sync up. I don't get any errors that sync is failing, it's just not working. Any ideas on how I can fix that issue?

Thanks!

-Farren

Asked by farren 5 months ago

Last reply by Dropa 5 months ago

blocked email account - I have tried to sync and recover my blocked account - it sends a verification code to that email address, so I can't recieve it.

Tell me how to unblock an email account, that has been blocked by Firefox- I have tried to sync and it sends me an email to the blocked account with a verification numbe… (read more)

Tell me how to unblock an email account, that has been blocked by Firefox- I have tried to sync and it sends me an email to the blocked account with a verification number. So how can I get my email account unblocked?

Asked by jgcaller15 5 months ago

Last reply by cor-el 5 months ago

Firefox Sync

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account. The new … (read more)

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account.

The new email account is a modification of the old one and now conforms with my provider’s new identifier.

Of course this change made it impossible to get into my Firefox account and to use Firefox Sync.

My old email address, which is no longer functional, is tied to the account and I can’t get into the account to change the settings and replace the email address. Nor can I delete the account.

I tried to get into the account by switching to my google email address but the same problem arose each time. I am denied entry because the Google Authentication Code which I get on my phone and enter on my browser is always flagged as INVALID. This has happened so often that I am seriously considering changing from Firefox to a different browser.

My old Firefox recovery keys no longer work either. Presumably they are tied to the old email address and password.

I support Mozilla and it’s philosophy of open source, but this is driving me to desperation.

All I want to do is sync my two computer browsers with each other so I can work better. To do that I need to get back into my account.

Asked by D-Man 5 months ago

Last reply by cor-el 5 months ago

I am trying to recover passwords from an older profile into a new profile.

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or… (read more)

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or a .csv file. Where is the file? I have created another new profile so I don't know which is which. Any7 help is appreciated.

Asked by drbeynon 5 months ago

Last reply by Terry 5 months ago

problem with account login and access across devices

I was using firefox sync across multiple devices, but at some point in the past few months, i got locked out on one device due to too many wrong tries (i THINK. somethin… (read more)

I was using firefox sync across multiple devices, but at some point in the past few months, i got locked out on one device due to too many wrong tries (i THINK. something went wrong anyway), and now, i am logged on on only 1 computer, and none of my passwords (even the one currently saved in my password manager, 1password) work when trying to log into other devices. using the QR scan from firefox/pair page on my ph doesn't work either. so, now i'm afraid of getting logged out from my main computer and then losing access to years worth of bookmarks & folders & plug-ins etc. unfortunately, when i went to try & add a back up email for my account, it was too late...it kept asking me to log in to do so, and my password isn't recognized anymore (or i maybe inadvertently changed w/ a typo inserted?). i was thinking about just trying to download all my bookmarks, deleting my current account, and creating a new one...but then i need the log in to delete the account. i want to keep the same email for the user name, since it's my main email.

i am at a loss as to how i can get around this impasse.

Asked by francis.land.and.liberty 5 months ago

Last reply by Dropa 5 months ago