Firefox Support Forum

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.

 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?

 Thanks for any help!

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone?

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account, I can't even take a screen shot of the menu so this is what is under my email protection dashboard new window new private window restore previous session zoom Edit library logins and passwords add-ons Option Customize Open file save page as Print find in this page more web dev help exit Help hasn't provided any help to this problem. I am also up-to-date with firefox. Has Sync been eliminated? I did notice a lot of other problems when looking for help.

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It does not recognize my passwords. I'm completed locked out. Please help in this matter. If you could give me a complete detail report to solving this problem since i am not tech knowledgable.

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything.

Hello everyone,

I hope someone can help me with this.

So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i simply logged out and turn of the computer.

Now, i'm back home and when i turn on my computer and Firefox, i discover that i have sync all of my friend's bookmarks, usernames and passwords! He works with a lot of people's personal data, so now i have a ton of data that is hard to manualy delete; I have already restored my bookmarks to a previous date, so thats all ok! My questions now is, can i also restore my saved username and passwords to a previous date?

Thank you in advance!

SM

I just had to system-restore my PC and when I redownloaded firefox, all of my settings/toolbars/bookmarks were gone. I thought hitting "sync now" would restore them from my Firefox account and it did nothing. I've kept the same bookmarks and saved passwords through at least three machines, I don't know what I did wrong or why it isn't working now. I'm afraid that hitting "sync now" has just overwritten all of my stored data instead of restoring it as I thought it would. Please help.

I just got a new PC laptop and was able to sync all of my Mozilla bookmarks to the new device. I've been working on cleaning up my bookmarks - they sure do accumulate.

My question is this: When I have made changes to bookmarks on one of my two PCs (one desktop and one laptop), how do I prevent the changes from being eliminated (changed back to as they were) on the device on which I made them, i.e. which computer to I sign in to first in order for the sync to have the changes take place on the second device rather than reversing the changes.

I'm sure the answer is simple and I could spend the time experimenting, but I'm more than confident someone out there can help be out easily, Please?

Something else that I really like. I have Apple for Windows 10 downloaded to my desktop. Any changes I make to my bookmarks on my PCs, get changed on my iPhone in Safari. Love dat!!

Hi

This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail on how to complete my sync setup and sync another device. I'd have no problem with it, if this is my first device that I am trying to sync. But I have several devices with the sync enabled, I am syncing from these devices and Mozilla knows this as it has history of devices where I was signed in and it can see that there are data to be synced so apparently this is not the first device you are trying to sync. Can we have an option to dismiss these messages and popups forever?

Thanks

Hi

I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down. I've run a manual sync - blank.

Looks like I've lost about 8 years of data, any help would be good. If sync is only between two devices and not kept in the cloud you should probably be warning users that this is the case.

Is there anything I can do to recover them ?

Ta

Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bookmarks from before. Before I had already done this and was able to recuperate my past history and bookmarks, but not this time, can help please.