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History of the synchronized devices - Firefox Sync

Hello everyone, I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the e… (read more)

Hello everyone,

I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the exact date when I've removed this synchronization ? It would help me a lot to know that.

Also, is there a way to know from which device bookmarks/history/preferences have been added/modified. I'd like to show that all the bookmarks I've added to my account have been added from my current device.

Thanks a lot for your precious help, Best regards, Quentin

Asked by quent.mondot 2 months ago

Last reply by quent.mondot 6 days ago

My account not syncing

Hi, I just formatted my laptop and while i installed firefox on my laptop and tried syncing my old settings (including logging passwords and addons) via logging to my fir… (read more)

Hi, I just formatted my laptop and while i installed firefox on my laptop and tried syncing my old settings (including logging passwords and addons) via logging to my firefox acccount, it just isnt syncing. Can someone help me? Also, i guess the firefox browser version before formatting was 78 or 77 but when i installed it yesterday it was version 79. Is this posing a problem?

Best regards, Gautam

Asked by Gautam Saraswat 4 days ago

retrieve settings and add-on's

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. In the Manage Your Extensions area I can't click on them to load the extension. For example: I have Notes by Firefox where I have stored irreplaceable information, but I am unable to access any of the information stored in notes because I am unable to "reinstall" Notes. So in short how do I get the extensions listed in the attached screenshot to show up in the Toolbar(highlighted area in the screenshot)?

Asked by joseph_oates 2 days ago

Add-on syncing between windows and mac

Hi there, I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to th… (read more)

Hi there,

I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to the store and they claim it is because of the firefox syncing. Is it possible that by syncing it installed some add-ons on windows that aren't compatible with the OS?

Asked by kyrianvangenderen 2 days ago

elimination of the synced password

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that… (read more)

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that all my account passwords had been deleted. Previously, I considered Firefox account and synced passwords to be the safest way, but there is no place left for trust. It is regrettable...

Asked by amin5020-21 1 day ago

all my passwords got erased

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that … (read more)

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that all my bookmarks, addons and history was all there. the only thing that wasnt where my passwords. im running kubuntu 18.04 and have updated my pc and restarted it and none of my passwords showed up. is there any way i can recover them or will i have to add them all back manually.

Asked by alpha9292 1 day ago

missing all data after reformatting cpu.

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing... i lost all bookmarks… (read more)

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing...

i lost all bookmarks, addons, data etc...

i tried switching profiles, nothing happened. only two profiles were in firefox, default-release and default...

Asked by djkimchee 11 hours ago

sincronizar dispositivos,

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontr… (read more)

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontré un consejo donde indica cambiar a un firefox mas actual. Antes de eso prefiero pasar los datos,enlaces, contactos... por correo. se queda en la imagen enviada y ahí se acabo todo.

Asked by franlbula 3 hours ago

Firefox Sync does not have anything saved

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookm… (read more)

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookmarks on a friend's desktop if needed while my laptop was in repair.)

I had only switched from chrome about six months ago, and had not made a firefox account until I was about to send it in for repair. I did not double check that this was working (beyond the fact that it synced successfully), nor did I connect a phone or other laptop, as I figured I would be getting mine back soon, and syncing things was just on the off chance I needed to get a bookmark in the week my laptop was away.

I was then told that the screen was not repairable, and that I would be getting the cost of the laptop as credit to buy a new one. NOT IDEAL. But I figured hey, I save all my files on an external anyways, can reinstall the programs I use, and can sync firefox and chrome to get my bookmarks and history back. None of my files/info was actually lost at this point.

So I did that. Got the new laptop, started reinstalling everything.

Downloaded firefox, logged in to my account to start the sync. It did not load a single bookmark, history, anything, although I had set it to save all of that, and made sure to sync and make sure everything was up-to-date before I sent my original laptop away.

So now I no longer have access to the original laptop, did not plan on this, and I can not manually export bookmarks to transfer them over. Synching firefox is my only hope for getting them back.

I've lost links to wedding planning, research articles, and several more things, and only now, when I started panicking about sync not restoring everything, have I been googling and finding articles warning that sync is should not be used as a backup.

Chrome, on the other hand, restored everything perfectly, but does not have any of the current bookmarks I'd needed and used in the past few months. Y'know, the most relevant ones I'd like to have.

What can I do now, and is there any even slight possibility someone behind the scenes as firefox can find my bookmarks/history saved on a server somewhere? I wasn't able to find a direct email or contact us form to fill out and ask.

Asked by Moose 1 hour ago