Showing questions tagged: Show all questions
  • Solved
  • Archived

I can't remermber my login.

Hi, I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, … (read more)

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

Asked by Le_luron 9 years ago

Answered by cor-el 9 years ago

  • Solved
  • Archived

I cannot log in to created Firefox Account

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters When I ask to re… (read more)

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters

When I ask to resend my username (or password) I do not get an email

Yes, I have verified my emailaddress

Asked by Saskia_S 2 years ago

Answered by FredMcD 2 years ago

  • Locked
  • Archived

Retrieve old bookmarks from Firefox Sync, how?

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve m… (read more)

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve my bookmarks from my synced account.

Is there a way for me to get my bookmarks please? Surely it has to be in the database somewhere.

Asked by ihaveaaquestion 2 years ago

Last reply by Shadow110 2 years ago

  • Locked
  • Archived

why can't I sync firfox

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into… (read more)

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into

[Locked by moderator. Please followup at https://support.mozilla.org/en-US/questions/1213762]

Asked by Donald.J.Hawkins 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Cannot access old firefox account due to form validation

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requiremen… (read more)

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requirement is 8 characters. The login form will not allow me to login with my old password due to the form validation, and if I perform a reset, I will lose data I am looking for. So, I need to know how I can access my old account.

Thanks in advance for any help you can offer.

Asked by skoskie 2 years ago

Answered by skoskie 2 years ago

  • Solved
  • Archived

Is a Firefox Account Integration for other websites planned?

Many have the problem of managing their accounts. Hence "log-in with ..." are popular. That makes it easy to centralize, manage and grant (and deny) access to personal da… (read more)

Many have the problem of managing their accounts. Hence "log-in with ..." are popular. That makes it easy to centralize, manage and grant (and deny) access to personal data. I'd rather trust Mozilla than Google or Facebook etc.

Asked by Markus Göllnitz 1 year ago

Answered by user633449 1 year ago

  • Solved
  • Archived

Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 7 months ago

Answered by Eve 7 months ago

  • Solved
  • Archived

Account Reset

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in p… (read more)

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Asked by Sean Fagundes 6 months ago

Answered by Eve 6 months ago

  • Solved

"Email link" was using Gmail- after today's firefox update, Outlook. HELP !

It may be a sync issue... Today's I downloaded the firefox update. Was using gmail to forward articles, etc. when I hit "Email link". Now, Outlook is trying to send out … (read more)

It may be a sync issue...

Today's I downloaded the firefox update. Was using gmail to forward articles, etc. when I hit "Email link".

Now, Outlook is trying to send out my stuff.

How do I change it back ?

Asked by Doug 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

Keeping my Firefox logged in

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even tho… (read more)

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even though I immediately signed into my Firefox account upon opening the browser, when I close it and then open it back up later on everything is signed out, including my Firefox profile. How do I make it so that every time I open my browser, it is already signed in, and I don't have to type in my username and password over and over again. Thanks in advance for your help!

Asked by slaterjacobp 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (read more)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 1 month ago

Answered by FredMcD 1 month ago

  • Solved
  • Archived

i dont see any picture or text at the point where it asks to confirm that you are not a robot!?

i really dono why but whenevr i go to create my new account for the firefox sync and get to the part where you have to fill in the text according to the picture (confirm … (read more)

i really dono why but whenevr i go to create my new account for the firefox sync and get to the part where you have to fill in the text according to the picture (confirm that you are not a robot), there is nothing dere, its completely blank! i hope sum1 can help me out as soon as possible.

thanks in advance

Asked by sunnyboey202002 9 years ago

Answered by imeihua.net 9 years ago

  • Solved
  • Archived

I already have a synch account but I just want to use whats on this computer and get it synched. It woun't let me just synch it! I'm not worried about another device right now.

I already have a synch account but I don't care about any other device right now I just want to backup my settings on this computers browser right now. Want to replace an… (read more)

I already have a synch account but I don't care about any other device right now I just want to backup my settings on this computers browser right now. Want to replace anything with what I have here but it just keeps asking me to put in something from other device. I want to re add other devices later. I don't even think I have it on my iPhone right now. It's frustrating!

Asked by Ratz 9 years ago

Answered by Donnie 9 years ago

  • Solved
  • Archived

Synchronization on one computer.

Hi, I reinstall my operating system after crash, installing firefox and configure synchronization using my Sync Key, but this something not working, where are my bookma… (read more)

Hi, I reinstall my operating system after crash, installing firefox and configure synchronization using my Sync Key, but this something not working, where are my bookmarks, settings, passwords? May well something wrong understand? Synchronization not working on one computer, need two or more? Will possible retrieval my bookmarks, settings?

Asked by sihulagen 9 years ago

Answered by Ibai 9 years ago

  • Solved
  • Archived

Starting computer Firefox runs great. After closing it ous several times, the Icon no longer works and you cannot restart Firefox without rebooting. Why?

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to program… (read more)

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to programs and clicking on Firefox. The only way you can get it to work again is to reboot the computer, but then you can only bring up Firefox several more times without haviing to reboot. I've even tried to restore computer to previous dates to no avail. If I use Internet Explorer to bring up Firefox the same thing happens. I've tried deleting Firefox and reinstalling, but it tells me that Firefox needs to be closed to continue. I can't see where it is open. Advise

Asked by Blacksheep22 8 years ago

Answered by cor-el 8 years ago