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Starting computer Firefox runs great. After closing it ous several times, the Icon no longer works and you cannot restart Firefox without rebooting. Why?

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to program… (read more)

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to programs and clicking on Firefox. The only way you can get it to work again is to reboot the computer, but then you can only bring up Firefox several more times without haviing to reboot. I've even tried to restore computer to previous dates to no avail. If I use Internet Explorer to bring up Firefox the same thing happens. I've tried deleting Firefox and reinstalling, but it tells me that Firefox needs to be closed to continue. I can't see where it is open. Advise

Asked by Blacksheep22 8 years ago

Answered by cor-el 8 years ago

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how to put old sync info on new computer

For some reason my computer died. I have a fairly comprehensive backup of my computer on a backup drive, but it doesn't want to cooperate at the moment. I do however, ha… (read more)

For some reason my computer died. I have a fairly comprehensive backup of my computer on a backup drive, but it doesn't want to cooperate at the moment. I do however, have an android phone that lost it's sync settings but has a complete set of my bookmarks in it. Is there a way to get the bookmarks from my phone to my computer?

EDIT: It looks like by asking for a new recovery code I've inadvertently erased my information that was stored on the cloud... Wish it had given me a warning about that... Either way the last question in the OP still stands: Can I get the bookmarks from my phone to the computer?

Asked by Chaostraveler 8 years ago

Answered by Ibai 8 years ago

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How I install a Sync Server for use on my Intranet?

Recently the user of my intranet have told me that like sync Firefox data but we not access to Firefox Sync server of Mozilla. I have visit the page of Sync on Mozilla W… (read more)

Recently the user of my intranet have told me that like sync Firefox data but we not access to Firefox Sync server of Mozilla. I have visit the page of Sync on Mozilla Wiki but not found information about this.

Asked by Yunier 8 years ago

Answered by Vivek 8 years ago

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during setup sync tells me my email address is already in use and won't let me go any further. I only have one email and don't want to setup another. How do I setup sync?

I can log into the sync account management with this URL https://account.services.mozilla.com and nothing is listed. When I go to the Sync tab within the preferences wi… (read more)

I can log into the sync account management with this URL https://account.services.mozilla.com and nothing is listed. When I go to the Sync tab within the preferences window, only two options are listed: Setup a New Account and or Pair a Device. Setting up an account doesn't allow me to use the email address I would like to, saying the email is already in use. I can't "pair a device" because the computer I'm trying to "pair" is my main computer (laptop). I used sync way back when it first came out and it seems as though there are new requirements (legal and otherwise) requiring me to setup a new account. How do I setup and use sync with the email address I have in place already without having to use another email address?

Asked by offbeat13 8 years ago

Answered by the-edmeister 8 years ago

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kurtarma anahtarı

merhaba; sync eşitlemesi yapamıyorum kurtarma anahtarımı kabul etmiyor acil desteğinizi beklemekteyim iyi çalışmalar [Personal information removed by moderator. Please … (read more)

merhaba; sync eşitlemesi yapamıyorum kurtarma anahtarımı kabul etmiyor


acil desteğinizi beklemekteyim

iyi çalışmalar


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by yavuzatug 8 years ago

Answered by Hasan 8 years ago

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My sync key is still the same and I didn't even reset the sync but my data is lost. I don't know how? I installed v13.0 while I was using 14.0 earlier.

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of m… (read more)

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of my Firefox(v 14.0). Then I installed Firefox on my Windows 8 installation with an older version of Firefox(v 13.0). I got a message saying it was your first sync, but I have used it earlier also. Many times I have synced my laptop with the data on the server after every fresh install and it worked. I got all my data every time but this. Now, I tried it twice by removing this device from my sync list, but of no use. And I'm sure I haven't reset the data on sync server. And no one except me has access to my laptop and even the sync key. Do I have any chance of getting my data? Whether be it by installing again v14.0 or something else. I will really appreciate for any help given.

Asked by Vikesh Dhatterwal 8 years ago

Answered by Ibai 8 years ago

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Synching from server to desktop

This just has to be a FAQ, but I can't find it after much searching on mozilla.org, including the Sync page. I used to sync between a home laptop and a work machine. I've… (read more)

This just has to be a FAQ, but I can't find it after much searching on mozilla.org, including the Sync page. I used to sync between a home laptop and a work machine. I've left work and that machine is wiped. I had to get a new laptop as well, so now the only place my passwords and bookmarks are is on the Mozilla sync server. I want to sync bookmarks and passwords from the Sync server to my new laptop. How can I do this? The only options that FF allows me are to sync with another device.

I have: a sync account, which I can login to, but there are no useful management options the sync key on disk, though FF doesn't recognise it as a 'recovery key'

It would be such a time-consuming PITA to recreate all my passwords in particular (I've backed up the bookmarks to JSON). And yes, I guess it would have been better to sync my laptop before I left work, but I didn't. I've been going round the houses for over an hour trying to find the answer and I'm beginning to wish that I'd stuck with Xmarks :((

Asked by fredriley 8 years ago

Answered by fredriley 8 years ago

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Can I sync my old mac Firefox 3.6.28 to new mac/firefox14.0.1? I need the bookmarks from the older version on my new mac!!

I have an iMac G4, 10.4.11 with firefox 3.6.28. I need to sync the firefox bookmarks on this version to my NEW macbook pro version 10.8, firefox 14.0.1. Is this do-able,… (read more)

I have an iMac G4, 10.4.11 with firefox 3.6.28. I need to sync the firefox bookmarks on this version to my NEW macbook pro version 10.8, firefox 14.0.1.

Is this do-able, and if so, how?

Asked by dbaylis97 8 years ago

Answered by the-edmeister 8 years ago

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Restore my passwords from Sync

I formatted my computer 30th April and started all over to get my Mozilla working and have all of my bookmarks and passwords. As always I tried to log into Sync and have… (read more)

I formatted my computer 30th April and started all over to get my Mozilla working and have all of my bookmarks and passwords. As always I tried to log into Sync and have my info back but, as soon as I entered both email/pass and recover key none of my 'personal bookmarks' and /or passwords were visible. I tried to get a new recovery key in case it was wrong and now I finally synced it but I only have 2-3 passwords that I saved till today. So I would like you to somehow restore my account 3-4 days ago were I actually hadn't formatted and had all of my passwords(MOST important actually). Thank you for your time .

Asked by Stergios89 7 years ago

Last reply by the-edmeister 7 years ago

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I need to reinstall the LinuxO.S. on the main Sync Computer, how to keep safe the data and transfer them on the new installation?

Simply I need to reinstall the Linux O.S. on the main FIrefox Sync computer, changing distro. I would like if it is possible to recreate the same Main configuration on th… (read more)

Simply I need to reinstall the Linux O.S. on the main FIrefox Sync computer, changing distro.

I would like if it is possible to recreate the same Main configuration on the new Firefox installation without loosing all the stored Sync data and keep synchronized all the others PCs.

How can I do that?

Thanks Marinerdrums

Asked by marinerdrums 7 years ago

Answered by iamjayakumars 7 years ago

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I installed it on a new computer and my password would not work for linking, now I can't log in on any of my devices and reset email does not get sent?????

I have a new computer. I have installed beta. I run beta on 2 other computers a tablet and my phone. It instructed me that I needed to unlink other devices and start o… (read more)

I have a new computer. I have installed beta. I run beta on 2 other computers a tablet and my phone. It instructed me that I needed to unlink other devices and start over. My credentials will not work and a reset email is not being sent. I would like to get my devices logged in and linked again. If it isn't possible I will reluctantly move back to Explorer. Mozilla has been so easy to use until now???? Very frustrating.

Asked by bizebill 6 years ago

Answered by guigs 6 years ago

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Two computers logged into the same sync account are not sync-ing

I have two computers and one android device. I have set up computer A with sync, and it connects both to a device, and a virtual box running in computer A with no problem… (read more)

I have two computers and one android device. I have set up computer A with sync, and it connects both to a device, and a virtual box running in computer A with no problems. I have another device that is not syncing with these. It seems to be loged into the same Firefox account. If I click on the sync tab under preferences, all options are checked and the account name is displayed. However, neither bookmarks nor other data seem to be syncing to this device. Any thoughts?

Asked by ohnoplus 6 years ago

Answered by guigs 6 years ago

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Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place.

Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place. Everytime I bookmark some site, firefox … (read more)

Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place.

Everytime I bookmark some site, firefox syncs it right away, which is good in a way. But it takes a few seconds (around 5 secs) and whil FF syncs the whole window freezes. Means nothing responds anymore, not to a click nor to a roll over or scroll.

It's quite annoying actually.

So I'd say : FireFox should run this sync in background of other tasks, seamlessly.

If FF cannot run this sync in background of other tasks, is there a way to tell sync ton only sincronize just before quitting or such ?

OR, is there a way to quickly shut sync down and activate it back up when needed ?

Thanks for the answers to this time consumming problem.

Asked by Macdunet 6 years ago

Last reply by guigs 6 years ago

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Sync doesn't bring over all my bookmarks, only some.

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks o… (read more)

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks on the MBA, they're still missing. Curiously, the bookmark folder on the MBA look like the middle folders on the iMac - the outer left and outer right folders are missing. Any ideas? THANKS, Ben

Asked by benlev 6 years ago

Answered by guigs 6 years ago