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When I try to add sync on my PC it asks for a key and even it's provided with the correct key from a different device it tells me it's incorrect. Is this a bug?

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint. Then I decided to fi… (read more)

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint.

Then I decided to fix a problem I had with Firefox and Citrix and an old article told me to try and make a new profile - so I did. While it didn't solve my Citrix problem I did loose my Firefox Sync so I wanted to add it again.

At first is asks for a device which already has Sync setup. I don't have that so I clicked on "I don't have the device" then it says I need the Sync key and explains how I get from a device I don't have (really weird to do so). So I gave up.

At work I got my Sync key and saved the html file to my DropBox. When I came home and it asked for my Sync key I simply copy/pasted the key and it says the keys is incorrect.

Thought I love the idea of the build-in sync function, Xmarks makes this a whole lot easier. I hope and wish you continue to improve this already great software.

Thanks for the help :)

Asked by tbresson 9 years ago

Answered by Ibai 9 years ago

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I set up a new windows and I lost my Sync Key now in my new windows and fire fox how can i sync?

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I … (read more)

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

Asked by georgeollah 9 years ago

Answered by Ibai 9 years ago

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I can't remermber my login.

Hi, I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, … (read more)

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

Asked by Le_luron 9 years ago

Answered by cor-el 9 years ago

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lose my computer

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new co… (read more)

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new computer since I have no access at the old computer. thanks

Sorry for my bad english

Jean jeancpv@gmail.com


Edit by Moderator:

Google translation from a locked duplicate thread ([*]):

Good day. I lost my computer and it is only with my bookmarks on my iPhone app.

Now I have a new computer and was wondering how do I synchronize my Sync account on the new computer since I have no access to the old computer.

Asked by jeancpv 8 years ago

Answered by jscher2000 8 years ago

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My sync key is still the same and I didn't even reset the sync but my data is lost. I don't know how? I installed v13.0 while I was using 14.0 earlier.

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of m… (read more)

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of my Firefox(v 14.0). Then I installed Firefox on my Windows 8 installation with an older version of Firefox(v 13.0). I got a message saying it was your first sync, but I have used it earlier also. Many times I have synced my laptop with the data on the server after every fresh install and it worked. I got all my data every time but this. Now, I tried it twice by removing this device from my sync list, but of no use. And I'm sure I haven't reset the data on sync server. And no one except me has access to my laptop and even the sync key. Do I have any chance of getting my data? Whether be it by installing again v14.0 or something else. I will really appreciate for any help given.

Asked by Vikesh Dhatterwal 8 years ago

Answered by Ibai 8 years ago

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Need to get out of a partially set up sync. First time installing Firefox.

I was installing Firefox version 43.0.1. I did not understand what Sync was. I partially filled out the password and got as far as opening the email sent me on the same … (read more)

I was installing Firefox version 43.0.1. I did not understand what Sync was. I partially filled out the password and got as far as opening the email sent me on the same computer. I could go no further with sync. I tried the help to remove the sync and clicked on the expand menu button but my email address did not appear on this menu. The problem is that I cannot access any of my website addresses. It just keeps searching and I believe it's because this partially set up sync is locking me out. I need to know how to totally cancel and remove the Sync from my account. I only have one device that I access the internet with. Thank you.

Asked by DaveBlack 4 years ago

Answered by Shadow110 4 years ago

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I signed into my home account on accident on my work computer then signed into the work account and both are so scrabled up I can't think straight.

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I real… (read more)

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I realized it and signed into the work account and now it is all scrambled up. I don't know where anything is and not even sure if it is all there. Some of the bookmarks were the same on both computers. Guess I would have thought that when you sign into each account the bookmarks would just go back to the way they were...apparently not?

Asked by Double3 2 years ago

Answered by Shadow110 2 years ago

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Have firefox sycn automatically on login.

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient. I saw one article… (read more)

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient.

I saw one article that said to change the 'history' settings to 'use custom settings for history' with a few additional steps. I have tried this with no change in the programs behavior. Any thoughts?

Thank you,

Asked by Bryan Montanio 1 year ago

Answered by FredMcD 1 year ago

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Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 5 months ago

Answered by Eve 5 months ago

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My computer has crushed and I can't sync info from it to my netbook

My computer (Win 7) is having problem "reboot and select proper boot device or insert boot media in selected" and I can't solve it. So I tried to synchronize my bookmarks… (read more)

My computer (Win 7) is having problem "reboot and select proper boot device or insert boot media in selected" and I can't solve it. So I tried to synchronize my bookmarks and adds to my netbook (Win XP), but it don't work. I push Sync Button over and over on my netbook, but nothing happens. Both of my browsers have new versions and I logged in my Synth Account. Before all matters with synchronization was good. I don't want to lose my info, please help me!

Asked by NetCat 5 years ago

Answered by NetCat 5 years ago

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I cannot log in to created Firefox Account

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters When I ask to re… (read more)

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters

When I ask to resend my username (or password) I do not get an email

Yes, I have verified my emailaddress

Asked by Saskia_S 2 years ago

Answered by FredMcD 2 years ago