Showing questions tagged: Show all questions
  • Solved
  • Archived

When I try to add sync on my PC it asks for a key and even it's provided with the correct key from a different device it tells me it's incorrect. Is this a bug?

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint. Then I decided to fi… (read more)

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint.

Then I decided to fix a problem I had with Firefox and Citrix and an old article told me to try and make a new profile - so I did. While it didn't solve my Citrix problem I did loose my Firefox Sync so I wanted to add it again.

At first is asks for a device which already has Sync setup. I don't have that so I clicked on "I don't have the device" then it says I need the Sync key and explains how I get from a device I don't have (really weird to do so). So I gave up.

At work I got my Sync key and saved the html file to my DropBox. When I came home and it asked for my Sync key I simply copy/pasted the key and it says the keys is incorrect.

Thought I love the idea of the build-in sync function, Xmarks makes this a whole lot easier. I hope and wish you continue to improve this already great software.

Thanks for the help :)

Asked by tbresson 9 years ago

Answered by Ibai 9 years ago

  • Solved
  • Archived

I set up a new windows and I lost my Sync Key now in my new windows and fire fox how can i sync?

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I … (read more)

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

Asked by georgeollah 9 years ago

Answered by Ibai 9 years ago

  • Solved
  • Archived

lose my computer

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new co… (read more)

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new computer since I have no access at the old computer. thanks

Sorry for my bad english

Jean jeancpv@gmail.com


Edit by Moderator:

Google translation from a locked duplicate thread ([*]):

Good day. I lost my computer and it is only with my bookmarks on my iPhone app.

Now I have a new computer and was wondering how do I synchronize my Sync account on the new computer since I have no access to the old computer.

Asked by jeancpv 8 years ago

Answered by jscher2000 8 years ago

  • Solved
  • Archived

My sync key is still the same and I didn't even reset the sync but my data is lost. I don't know how? I installed v13.0 while I was using 14.0 earlier.

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of m… (read more)

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of my Firefox(v 14.0). Then I installed Firefox on my Windows 8 installation with an older version of Firefox(v 13.0). I got a message saying it was your first sync, but I have used it earlier also. Many times I have synced my laptop with the data on the server after every fresh install and it worked. I got all my data every time but this. Now, I tried it twice by removing this device from my sync list, but of no use. And I'm sure I haven't reset the data on sync server. And no one except me has access to my laptop and even the sync key. Do I have any chance of getting my data? Whether be it by installing again v14.0 or something else. I will really appreciate for any help given.

Asked by Vikesh Dhatterwal 8 years ago

Answered by Ibai 8 years ago

  • Solved
  • Archived

I signed into my home account on accident on my work computer then signed into the work account and both are so scrabled up I can't think straight.

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I real… (read more)

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I realized it and signed into the work account and now it is all scrambled up. I don't know where anything is and not even sure if it is all there. Some of the bookmarks were the same on both computers. Guess I would have thought that when you sign into each account the bookmarks would just go back to the way they were...apparently not?

Asked by Double3 2 years ago

Answered by Shadow110 2 years ago

  • Locked
  • Archived

Authorization Code Received & Entered, but says its wrong, why? Definitely Correct, as received in email, tried it 3 different times..

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and en… (read more)

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and entered the code exactly as received, and it says it's wrong. It's rejecting the authorization code I'm receiving from firefox by email, there's no question about it, I'm not making a mistake, entering it exactly as is, capital letters matching the way it was received in the email, even copy pasted it once, tried it 4 times and it keeps rejecting the authorization code it's emailing me...

Please help

Asked by Sam3gs 1 year ago

Last reply by christ1 1 year ago

  • Solved

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (read more)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Asked by MichaelMaggs 1 month ago

Answered by MichaelMaggs 1 month ago