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  • Solved

Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (read more)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 2 weeks ago

Answered by willjoe24421 6 days ago

  • Solved

Firefox sync dont sync

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a br… (read more)

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a browser. I had so much important stuff there that im now kinda scared. Thanks for any help in advance

Asked by donkeymonkey 1 week ago

Answered by Paul 1 week ago

  • Solved

Sync tabs gone

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show … (read more)

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show any of my previous tabs.

Asked by alphahz100 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox taking longer than a week to sync

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my boo… (read more)

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

Asked by tsubasa9455 1 week ago

Answered by Paul 1 week ago

  • Solved

Transferring bookmarks from laptop to macbook

Hi, I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and cl… (read more)

Hi,

I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and click 'synchronise now' on my Macbook.

Nothing has happened.

I would be grateful if you could tell me whether I am doing things incorrectly and if you could tell me how to have my numerous Firefox bookmarks from Windows appear on the new Macbook.

Thank you!

Asked by mcnamarasm 5 days ago

Answered by cor-el 4 days ago

  • Solved

Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (read more)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved
  • Archived

Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

  • Solved

Ways to access older versions of Sync to restore history?

Hi, I posted a question about my browser history being deleted recently, but I also remembered that had Firefox Sync on. I was wondering if there was some way to use Fire… (read more)

Hi, I posted a question about my browser history being deleted recently, but I also remembered that had Firefox Sync on. I was wondering if there was some way to use Firefox Sync to grab my old browser history before it was corrupted? Thanks!

Asked by Vorp 4 weeks ago

Answered by jonzn4SUSE 4 weeks ago

  • Solved
  • Archived

Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (read more)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Asked by m.cooley475 1 year ago

Answered by m.cooley475 1 year ago

  • Solved
  • Archived

Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have … (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 7 months ago

Answered by Matheus 6 months ago

  • Solved

Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 5 months ago

Answered by InfernalLord 5 months ago

  • Locked

Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (read more)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 3 months ago

Last reply by Paul 3 months ago

  • Solved

Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havin… (read more)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Asked by Nydragon 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved
  • Archived

Cannot update secondary email

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazo… (read more)

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazon address, which gets greylisted as intended. There's a 5 minute limit for entering the confirmation code, but greylisting slows delivery of the email to around 15 minutes, waiting for the amazon sending server to try multiple times. Is there another way to update the secondary email address ?

Asked by b.g.roper 1 year ago

Answered by cor-el 1 year ago