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After authorization, my settings were not synced

I have an account that I used in St. Petersburg. There I kept all the passwords, bookmarks and other settings. after moving to another city, when I log into my account, n… (read more)

I have an account that I used in St. Petersburg. There I kept all the passwords, bookmarks and other settings. after moving to another city, when I log into my account, nothing is shown to me. It's like I have an empty account. What to do about it? How do I get my settings back?

Asked by horrorandpain 3 months ago

Synchronizacja

Witam. Mam problem wyrażający się tym, że ostatnio po zalogowaniu się na innym urządzeniu z systemem Windows Mozilla Firefox nie synchronizuje wszystkich zakładek oraz hi… (read more)

Witam. Mam problem wyrażający się tym, że ostatnio po zalogowaniu się na innym urządzeniu z systemem Windows Mozilla Firefox nie synchronizuje wszystkich zakładek oraz historii. Pozdrawiam i dziękuję za pomoc. Zbigniew

Asked by wodne 2 months ago

Sync not working

Hey, I just got a new motherboard and an SSD, so I reinstalled my PC. The last time I did that, when I logged into Firefox, all of my tabs, passwords and accounts were sa… (read more)

Hey, I just got a new motherboard and an SSD, so I reinstalled my PC. The last time I did that, when I logged into Firefox, all of my tabs, passwords and accounts were saved. This time they aren't. Could I get some help or at least an explanation as to why this happened? Is it because of the new motherboard?

Asked by balanorrbg 2 months ago

Firefox Sync: Can't log on -- Your e-mail was just returned

When I try to log onto Firefox Sync, I can enter my password and enter the code from my authentication app, but then I get "your e-mail was just returned". When I enter … (read more)

When I try to log onto Firefox Sync, I can enter my password and enter the code from my authentication app, but then I get "your e-mail was just returned". When I enter one of the recovery codes, I get the same message. What do I do?

Asked by gsmith001 2 months ago

tab syncronization after deleting the app from phone

Hello, Simple question: i have firefox on my phone and on my pc, and i have currently "a lot" of tabs opened on my phone for work, and i would like to have those pages … (read more)

Hello, Simple question: i have firefox on my phone and on my pc, and i have currently "a lot" of tabs opened on my phone for work, and i would like to have those pages saved somewhere in order to have them on my pc. However now i have to change my phone and the old one will be given to my friend, and obviously i have to reset it. Now, those tabs openned on my phone, when i reset it, will be deleted from the sync? I must mark them as "favourite" or as "bookmark" in order to save them everywhere?

Asked by sinigagliaalberto 2 months ago

Firefox sync not working

I have Firefox sync on three computers, has worked flawlessly for years, yesterday had to reinstall Windows 10 Pro and all the software that I use, after installing Firef… (read more)

I have Firefox sync on three computers, has worked flawlessly for years, yesterday had to reinstall Windows 10 Pro and all the software that I use, after installing Firefox on this machine by the way it installed the latest version which happened to be Firefox 79. I signed into sync as usual because this is not the first time I've had to do this over the last few years actually about two months ago I did the exact same thing to another computer with no issues on the same account. This time however sync did everything except for all my add ins after waiting, trying to find solutions online etc. etc. gave up, but gave it 24 hours more to try to figure out what was going on. Ran across a few articles that Firefox 79 change something with sync but don't understand exactly what they're talking about why this would affect this installation, so I then looked at the versions installed on each system, my main system is running Firefox 78 or I should say was running Firefox 78 I thought upgrading it to 79 would fix the issue so I did and that did not work. in the meantime I proceeded to uninstall Firefox 79 on the second machine that refuses to sync the add-ons and replace it with Firefox 78, during this process I removed all Firefox entries related to profiles installs updates etc. I tried to wipe every mention of Firefox on the machine as if it never have Firefox installed on it before. Installed 78 signed in to sink expecting everything to work as normal and still nothing it's been two hours since the install I have re-synced multiple times in hopes of getting it to work with no success it appears to sync everything but the add-ons, and yes I have add-ons on the sync list on all computers have double triple and quadruple checked that to make sure . I really don't want to have to manually run from computer to computer to figure out what add-ons I have and all the settings of each one to make it perfect because I have had issues in the past of installing an add-on on one machine and the settings being different on another causing issues between the add-ons would appreciate if somebody could tell me how why or what the hell I'm supposed to do here to make Firefox think actually work again the way it had worked for years I really need these computers identical in every way as i am disabled and have mobility issues such related to all be installing and uninstalling. Thanks for your help in this matter and I'll do my best to answer any questions to help you guys figure this out. Also I'm not even remotely familiar how to file bug reports or anything else so somebody wants to suggest that I would appreciated if they are able to do it on my behalf and I will give them all the information so it's done properly. Thanks againI just noticed that there's troubleshooting information able to be shared this information is being shared from the computer that works absolutely perfect and is the computer I want to sync from below if somebody wants to explain to me how I can get that data and add it to this post so you guys can compare and figure out what the heck the problem is I will do it.

Asked by hillvalleyfarms 2 months ago

My account not syncing

Hi, I just formatted my laptop and while i installed firefox on my laptop and tried syncing my old settings (including logging passwords and addons) via logging to my fir… (read more)

Hi, I just formatted my laptop and while i installed firefox on my laptop and tried syncing my old settings (including logging passwords and addons) via logging to my firefox acccount, it just isnt syncing. Can someone help me? Also, i guess the firefox browser version before formatting was 78 or 77 but when i installed it yesterday it was version 79. Is this posing a problem?

Best regards, Gautam

Asked by Gautam Saraswat 2 months ago

Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 2 months ago

Add-on syncing between windows and mac

Hi there, I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to th… (read more)

Hi there,

I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to the store and they claim it is because of the firefox syncing. Is it possible that by syncing it installed some add-ons on windows that aren't compatible with the OS?

Asked by kyrianvangenderen 2 months ago

elimination of the synced password

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that… (read more)

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that all my account passwords had been deleted. Previously, I considered Firefox account and synced passwords to be the safest way, but there is no place left for trust. It is regrettable...

Asked by amin5020-21 2 months ago

all my passwords got erased

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that … (read more)

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that all my bookmarks, addons and history was all there. the only thing that wasnt where my passwords. im running kubuntu 18.04 and have updated my pc and restarted it and none of my passwords showed up. is there any way i can recover them or will i have to add them all back manually.

Asked by alpha9292 2 months ago

missing all data after reformatting cpu.

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing... i lost all bookmarks… (read more)

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing...

i lost all bookmarks, addons, data etc...

i tried switching profiles, nothing happened. only two profiles were in firefox, default-release and default...

Asked by djkimchee 2 months ago

sincronizar dispositivos,

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontr… (read more)

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontré un consejo donde indica cambiar a un firefox mas actual. Antes de eso prefiero pasar los datos,enlaces, contactos... por correo. se queda en la imagen enviada y ahí se acabo todo.

Asked by franlbula 2 months ago

Firefox Sync does not have anything saved

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookm… (read more)

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookmarks on a friend's desktop if needed while my laptop was in repair.)

I had only switched from chrome about six months ago, and had not made a firefox account until I was about to send it in for repair. I did not double check that this was working (beyond the fact that it synced successfully), nor did I connect a phone or other laptop, as I figured I would be getting mine back soon, and syncing things was just on the off chance I needed to get a bookmark in the week my laptop was away.

I was then told that the screen was not repairable, and that I would be getting the cost of the laptop as credit to buy a new one. NOT IDEAL. But I figured hey, I save all my files on an external anyways, can reinstall the programs I use, and can sync firefox and chrome to get my bookmarks and history back. None of my files/info was actually lost at this point.

So I did that. Got the new laptop, started reinstalling everything.

Downloaded firefox, logged in to my account to start the sync. It did not load a single bookmark, history, anything, although I had set it to save all of that, and made sure to sync and make sure everything was up-to-date before I sent my original laptop away.

So now I no longer have access to the original laptop, did not plan on this, and I can not manually export bookmarks to transfer them over. Synching firefox is my only hope for getting them back.

I've lost links to wedding planning, research articles, and several more things, and only now, when I started panicking about sync not restoring everything, have I been googling and finding articles warning that sync is should not be used as a backup.

Chrome, on the other hand, restored everything perfectly, but does not have any of the current bookmarks I'd needed and used in the past few months. Y'know, the most relevant ones I'd like to have.

What can I do now, and is there any even slight possibility someone behind the scenes as firefox can find my bookmarks/history saved on a server somewhere? I wasn't able to find a direct email or contact us form to fill out and ask.

Asked by Moose 2 months ago

Passwords gone from Firefox but still appear in Lockwise app

Dear community, I use Firefox on a Linux laptop and an Android phone. For the past several months, I have been successfully using the Lockwise app on the Android phone to… (read more)

Dear community,

I use Firefox on a Linux laptop and an Android phone.

For the past several months, I have been successfully using the Lockwise app on the Android phone to access passwords synced from my computer. I was not logged in to Firefox proper (the browser) until much more recently. Apparently, I have failed to notice that my passwords never synced to Firefox browser.

I have now reinstalled the OS on my laptop and all my passwords are gone there. They still appear in the Lockwise app, but none of my Firefox browser installs (which I all added to Firefox Sync much more recently than Lockwise) can access them. Essentially, it is as if they are only stored on my phone, anymore.

How can I get them back to the browser?

Kind regards, fNek

Asked by f_nek 2 months ago

How to delete synced tab on other device?

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to … (read more)

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to open on my desktop the synced tabs - although I can only open them either one-by-one, or the entire lot of 1,000 of them - but cannot seem to delete singular ones or a few tabs at a time when are no longer needed. Is there a way to delete a synced tab individually from a connected device that's NOT the device where the tab is currently open/ originally saved? Thanks!

Asked by berie376 2 months ago

firefox sync doesn't work (passwords, bookmarks, ...)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser.… (read more)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser. I checked everything on my firefox on iphone and seems alright. I just have problem on linux. I tried changing my password, it didn't work. about:sync-log results is attached to this question.

Asked by friendofpine 2 months ago

Firefox account: secondary email address already in use, not appearing anywhere

Hi, I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been ver… (read more)

Hi,

I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been verified by another user.

I checked, I did have another firefox account (since gmail, accepts "." in the name, I created by accident two accounts...B&C), but address A is not visible in either B or C.

If I try to connect with A, I don't have password which match. If I ask to reset the password, it asks for the primary address...which is not B or C! At that point I'm running out of email address that could have been used ^^ There is no address D.

I have deleted the account C just to be sure.

How can I identify where address A has been used? How to use address A as a primary/secundary address ?

Asked by Luc 2 months ago