Firefox Community Forum

Hello,

I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would think that Firefox would address this issue to improve the user experience.

Regards, G

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

• when a thread has been started / last updated
• which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Title sorta says it all. The other day when I opened FireFox on my laptop it said my account had been disconnected, and to re-sign in. In a long story short, I did not have my phone for several weeks and it was dead. I received it afterwards, did not allow it to connect to the internet, and still have that old profile data on my phone.

Can that data safely be retrieved or re-synced to my account? If so, how? It would be iPhone to Windows 11 install.

Respectfully, Michael

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

Hello I changed my laptop. I synced everything with my passed laptop. I reconnect today with my new laptop. ... I have no data, no more bookmarks, nothing ! How could it be possible ? Thx

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

In security I have use primary password enabled. I have sync enabled. When I first open Firefox, the "Please Enter your Primary Password" dialog appears twice. At first I thought I was repeatedly miskeying the first time. But then I noticed that if I drag the modal dialog box, then a second box pops up behind the first. In fact, some times, I can start typing when that second dialog appears. As in the case today when I just caught it. Please see screen shot attached.

FireFox 99.0 Windows Enterprise 10 OS Build: 18363.2212 I am on a Private Browsing window when I see this error.

Please do what it takes to cause me to not have to enter the master password twice.

Thank you,

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully.

After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account.

I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently!

Thank you, Phillip Shields

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

I'm self hosting a firefox sync server on unraid. If I set it up on the local network, it works. I use this public address in the docker container http://localhost:5000 and the about:config server as identity.sync.tokenserver.uri = http://localhost:5000/token/1.0/sync/1.5.

Now if I switch to my reverse proxy, I use this public address in the docker container http://firefox.mydomain.com and the about:config server as identity.sync.tokenserver.uri = http://firefox.mydomain.com:5000/token/1.0/sync/1.5. It does not sync. I get an error if I use that url in the browser link. If I make it http://firefox.mydomain.com/token/1.0/sync/1.5 (taking out the port number), my browser displays a json page. But if I remove the port number in the about:config and make it identity.sync.tokenserver.uri = http://firefox.mydomain.com/token/1.0/sync/1.5, it logs me out of the firefox account.

The reverse proxy is passing port 5000 through, so that is why not specifying it returns a valid browser page. The about:config seems to need the port specified to work. Otherwise I'm getting logged off. Is there a workaround to this?

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Is there a maximum number of tabs that can be synced? I have about 800 tabs on my old computer, but when I look at the synced tabs in the sidebar on the new computer, only about half of them are listed. The oldest 400 or so are missing.

And yes, I realize 800 tabs is insane. But that's another discussion. :)