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Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (read more)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 6 days ago

who can help with the authenication code to pair iphone to desktop

trying to pair iphone firefox to desktop firefox. i can the desktop bar code and it asks for an authenication number. when i go to the google authenicator app on my iphon… (read more)

trying to pair iphone firefox to desktop firefox. i can the desktop bar code and it asks for an authenication number. when i go to the google authenicator app on my iphone it has a 6 digit number but the desktop does not accept it. Am i getting the code from the correct place?

Asked by millar.mg1 1 day ago

  • Solved

Firefox sync efface les données enregistrées dans le navigateur

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la … (read more)

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

Asked by pattachon 2 months ago

Answered by pattachon 2 months ago

Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (read more)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Asked by jim.clow 2 months ago

Last reply by jim.clow 2 months ago

sorry. we’ve locked your account.

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected … (read more)

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected and my account locked. On the forums i have read that it is suppose to be unlocked after 24h. It has been more then 3 days and my account is still locked. I even created report on bugzilla but no one replayed.

Please could you unlock my account (obviously i have access to it form other devices but i rely need it ASAP).

Thank you for understanding.

Asked by Ubuntu 16.04 (virt_box)(NCS) 2 months ago

  • Solved

Firefox is asking me for a primary password to see saved accounts and passwords

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the sav… (read more)

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this?

Asked by henriquenprestes 1 month ago

Answered by cor-el 1 month ago

work account and personal and don't want to mix

I have two sync accounts, one for work computer and one for personal. Try to login into work sync account on work computer after using personal sync logon on that browse… (read more)

I have two sync accounts, one for work computer and one for personal. Try to login into work sync account on

work computer after using personal sync logon on that browser. Only option I find is merge with current data. Want only work sync to show up and can't figure out how to clear personal account data and not merge. 

Can you help? Thanks, Joseph

Asked by joseph.dante 1 month ago

Firefox is asking for login to my accounts every time I start a new session

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging … (read more)

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

Asked by deepa_c 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (read more)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Asked by HalFx64 1 month ago

Answered by cor-el 1 month ago

Firefox Sync storage and expiration limits

There are several things we can sync on Firefox account. I tried to search the limits on storage and TTL for the stored data, but found very few information and threads. … (read more)

There are several things we can sync on Firefox account. I tried to search the limits on storage and TTL for the stored data, but found very few information and threads. I didn't found any official documentation stating related info. These limits are not stated fully and clearly anywhere. So, I asked here again.

What are the storage limits & TTLs for these syncable items :

  • Bookmarks
  • History
  • Add-ons
  • Settings
  • Open Tabs
  • Login Credentials
  • Credit Card info

Also, I found on some thread stating that Firefox sync stores data for 60 days, and Firefox can receive it. But, Firefox cannot send data older than 30 days. Please clarify this behaviour as well.

Thanks in advanced..!

Asked by Abhishek 1 month ago

Tab sync doesn't work because of CreditCards?

Hello, Firefox on Mac doesn't sync tabs because of the following problem: Sync.Synchronizer DEBUG Updating enabled engines failed: Error: CreditCards is not initialized. … (read more)

Hello, Firefox on Mac doesn't sync tabs because of the following problem:

Sync.Synchronizer DEBUG Updating enabled engines failed: Error: CreditCards is not initialized. Please restart if you flip the pref manually.(resource://autofill/FormAutofillStorageBase.jsm:2018:21) JS Stack trace: get@FormAutofillStorageBase.jsm:2018:21

Sync.ErrorHandler ERROR Sync encountered an error: Error: CreditCards is not initialized. Please restart if you flip the pref manually.(resource://autofill/FormAutofillStorageBase.jsm:2018:21) JS Stack trace: get@FormAutofillStorageBase.jsm:2018:21

Do you have an idea what's wrong here? FYI: I use a custom user.js file.

Thanks

Asked by ;-) 1 month ago