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browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (read more)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 1 year ago

Answered by Abyss 1 year ago

  • Archived

Firefox synchronised my data with another account

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged… (read more)

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

Asked by jon129 1 year ago

Last reply by Dropa 1 year ago

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Profile transfer

I need to transfer my Firefox profile on my Mac to my Windows 11 laptop..any assistance is appreciated.

Asked by tucbud 1 year ago

Last reply by Terry 1 year ago

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  • Archived

unable to find the browser signin option

Hello Team, On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine. Kindly advis… (read more)

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Asked by Sanjai 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

fresh Linux/Firefox install - won't sync Addons

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox accou… (read more)

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox account, I got all my bookmarks and synced tabs, but no extensions. This worked fine changing OS's in the past, including moving to Kodachi, Ubuntu, Kali, or Debian, or different versions of Windows. Suddenly Firefox should Sync itself, and it doesn't. How do I get all my extensions back? I had an easy 50 or 60 extensions, and there is no possible way I'm going to reinstall 50 different addons, assuming I could possibly remember what they all were...

Any help (WITHOUT reinstalling every single one)?


Eric

Asked by Anonymous 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recover old profile when all profile files are removed

I use Firefox daily, and I use Sync to save my profile. Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile file… (read more)

I use Firefox daily, and I use Sync to save my profile.

Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile files were lost in the process, and when I connected with Sync, Firefox installed all the extensions I had before, but it didn't fetch the bookmarks. Like many people, I have hundreds of links in my bookmarks, and I'd like to get them back. Profile files are not here, and Sync couldn't find them? Is there a place where I can see all previous Sync saves so that I can get an old backup (even if it's a backup from days or weeks ago)?

Asked by pierstoval 1 year ago

Last reply by cor-el 1 year ago

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How to set primary device when syncing firefox

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now … (read more)

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now I want to sync them all again but I want the information that is on my PC, I'll call this the primary device, to by synced to the other two. In other words, I don't want to loose any of the tabs, passwords or bookmarks on this primary computer and I what them transferred to the other two. So, how do I set my PC as primary device? Thanks Chris

p.s. I know this is a different forum but anybody know if there is any chance Thunderbird will be sync-able any time soon?

Asked by chris119 1 year ago

Last reply by Paul 1 year ago

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Firefox did not import any data (bookmarks & add-ons) after login on Mac

Hi, I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc. On Mac I j… (read more)

Hi,

I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc.

On Mac I just logged in and nothing happend. Like no any import was made. No any add-on was installed automatically.

Do I have to install everything manually?

Previously FF used only on Windows

Asked by haski25 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Lost firefox data (bookmarks etc...)

Dear all, I add to reinstall windows, and every software including firefox. Previously I checked that my datas were proprely sync. I just finished the firefox install… (read more)

Dear all,

I add to reinstall windows, and every software including firefox.

Previously I checked that my datas were proprely sync.

I just finished the firefox installation, but the sync does not find any of my previous datas... T.T

Any idea please ?

Kind regards,

Thomas

Asked by capsul_tom 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

Asked by MikeSr 1 year ago

Last reply by MikeSr 1 year ago

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Firefox Unable to Sync

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen secu… (read more)

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

Asked by Trinary Star 2 years ago

Last reply by Trinary Star 1 year ago

  • Solved
  • Archived

Firefox Sync Login NOT Working Since v112.0.2

Good morning! Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page… (read more)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Asked by V. T. Eric Layton 1 year ago

Answered by cor-el 1 year ago

  • Archived

All my logins are gone

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of… (read more)

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.

Asked by fukcfirefox 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Started up old computer. Tried to sync updated data. No go. Now new computer has old sync data!

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have rev… (read more)

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have reverted to the old data.

I have tried to turn off sync on the older machine that I rarely use. There are many bookmarks that I need to recover now on the new machine. I had everything selected to sync to the newer data on the older machine, but it would not sync. Now my new machine shows the the old data!

Thank much for suggestions! RayneByrd

Asked by 2skyhawk2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sync problem after a clean windows install

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the … (read more)

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the new Firefox. Please help, for me, loosing that much of bookmarks and passwords, is just like a matter of death and life.

Asked by Mohsen 1 year ago

Last reply by jonzn4SUSE 1 year ago