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  • Archived

Firefox constantly gets stuck at a white screen

I have a user that keeps getting the same issue with Firefox about 2-3 times a month. Whenever she launches Firefox, it stays white. She can interact with the browser, b… (read more)

I have a user that keeps getting the same issue with Firefox about 2-3 times a month.

Whenever she launches Firefox, it stays white. She can interact with the browser, but nothing attempts to load and everything is locked to a white screen. She's unable to open any bookmarks or load any websites. It just stays white.

We've tried uninstalling/reinstalling Firefox from the server she was in at the time, and it worked temporarily. And it seems to be a single server that has this issue. It's up-to-date.

Asked by impawsable 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox quit unexpectedly.

Firefox crashes at start up, and I have attempted to start in safe mode, reinstalled this version (which is 53.0.3), and I also installed an older version, and all with s… (read more)

Firefox crashes at start up, and I have attempted to start in safe mode, reinstalled this version (which is 53.0.3), and I also installed an older version, and all with same problem: Firefox quit unexpectedly is the message I received. I am running macOS Sierra 10.12.5, and I believe my problem started after the last update.

Asked by sanjuro 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestion… (read more)

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions?

Thanks!


Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

Asked by ciccone 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

i have problems i cannot enter firefox if it isn't on safe mode cuase this appears : chrome://browser/content/browser.xul

Error de lectura XML: entidad no definida Ubicación: chrome://browser/content/browser.xul Número de línea 381, columna 7: <menuitem <pre="" id="context_duplica… (read more)

Error de lectura XML: entidad no definida Ubicación: chrome://browser/content/browser.xul Número de línea 381, columna 7: <menuitem <pre="" id="context_duplicateTab" label="&amp;duplicateTab.label;">this happened since i got the last version of firefox </menuitem>

Asked by charlotte_emily 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox won't open on Mac

Hi! It worked before but suddenly stopped working. When I click the icon, it looks for a second that firefox will start since the icon shows in the dock for half a second… (read more)

Hi!

It worked before but suddenly stopped working. When I click the icon, it looks for a second that firefox will start since the icon shows in the dock for half a second, but it then disappears and the program doesn't start. It doesnt even tell me that something is wrong. I have tried open the terminal and entered "/Applications/Firefox.app/Contents/MacOS/firefox-bin -P" but all I get in the terminal is this message "The patch directory path is not valid for this application (/Users/jonatanf./Library/Caches/Mozilla/updates/Applications/Firefox/updates/0)".

I hope you can help me so i wont have to browse on chrome anymore.

Asked by jonatan_f 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How to make Firefox Autostart without loading problems?

Hello, when I place a .lnk file for Firefox in my Autostart Folder and I restart my PC and log in a Firefox Window is open but some things don't work: -Bookmark-Bar does… (read more)

Hello, when I place a .lnk file for Firefox in my Autostart Folder and I restart my PC and log in a Firefox Window is open but some things don't work:

-Bookmark-Bar doesn't load properly. -Right Click/Addon Windows doesn't work. -Fullscreen Mode is weird.

I think it may have something to do with Firefox unable to read User-Files when I am not logged in?

Asked by Timonsmind 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to open firefox after updating it to newer version. it is not loading at all.

I recently updated Firefox, from then on, new firefox is not loading at all in my machine. When i try to open through shortcut or through all programs, no output is disp… (read more)

I recently updated Firefox, from then on, new firefox is not loading at all in my machine. When i try to open through shortcut or through all programs, no output is displayed. I tried restarting my laptop many times, and reinstalled firefox many time, none of them actually helped.

The issue is i'm not getting any error message also.

Asked by tam4mani 4 years ago

Last reply by guigs 4 years ago

  • Archived

Every time I start Firefox, I get a long message in a window called “Browser console” about error configuring browsing protection. Can I email you full message

I re-installed Firefox. Every time I start Firefox, I get a long message in a window called “Browser console”: alert() is not supported in background windows; please use … (read more)

I re-installed Firefox. Every time I start Firefox, I get a long message in a window called “Browser console”: alert() is not supported in background windows; please use console.log instead. There was an error configuring Browsing protection. This may be due to your proxy configuration. Please run the command "/usr/local/f-secure/bin/proxy-localhost-bypass" in Terminal or ensure that your system is configured to bypass proxy for host 'localhost'.

Can somebody explain what this "bypass proxy for host 'localhost" means for my iMac?. (any security risks?).

Asked by Lerpof 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a … (read more)

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a profile with the ProfileManager option, but the result is the same. I have been waiting for a couple of weeks to see if a system update would eventually fix this (I installed firefox from Arch's repos). I run Arch Linux 64-bit. I have also tried installling firefox-nightly and even downloading firefox from mozilla with no success

Asked by jorgesca 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cant stop FF opening at startup of my macbook os sierra

I've tried system preferences and ctrl click on the FF icon and check/uncheck Open at log-in but FF keeps opening at startup. If I cant fix it I'll have to take it off my… (read more)

I've tried system preferences and ctrl click on the FF icon and check/uncheck Open at log-in but FF keeps opening at startup. If I cant fix it I'll have to take it off my laptop so I'd appreciate any help.

Asked by Morse 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Hangs at Launch on 64-bit Windows 7

\Whether or not I use Roboform in my system Tray, or instead try to launch Firefox its Taskbar icon, Firefox launches only about a third of the time. When it hangs withou… (read more)

\Whether or not I use Roboform in my system Tray, or instead try to launch Firefox its Taskbar icon, Firefox launches only about a third of the time. When it hangs without loading its process is still visible in the Task Manager. What to do so that it launches every time?

Asked by Michael D. Austin 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Evernote web clipper opens each time I open Firefox. How do I stop this?

I have a link to Firefox in my task bar. When I click on it to open Firefox, Firefox opens and so does webcvlipper. I don't want Evernote or web clipper to open automatic… (read more)

I have a link to Firefox in my task bar. When I click on it to open Firefox, Firefox opens and so does webcvlipper. I don't want Evernote or web clipper to open automatically.

Asked by babypaws 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox in 32 bit mode won't open even though 32 bit version is enabled

Dear all, I am on OS X El Capitan, and quite new to MAC OS. I need to use a web browser in 32 bit mode for a website that requires it, so I followed a thread that showed … (read more)

Dear all, I am on OS X El Capitan, and quite new to MAC OS. I need to use a web browser in 32 bit mode for a website that requires it, so I followed a thread that showed me how to allow your firefox to run in 32 bit mode ("go to Finder/Locate Firefox/Ctrl click Get information/tick "run in 32 bit mode"). Unfortunately when I quit and restart the browser it seems that I am still running in 64-bit mode. The 32 bits links won't work AND I can see in the troubleshooting panel some indications that I am still running 64 bit... I tried to block automatic updates, or to lock the version after ticking the "32 bit mode" in the finder but so far nothing worked. I even tried to restart the computer to see if it did anything.

Has anyone encountered the same issue ?

thanks,

Asked by maxfily 3 years ago

Last reply by FredMcD 3 years ago