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Firefox crashes

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1243352. Please follow up there, thanks.] my firefox get crashed at start … (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1243352. Please follow up there, thanks.]

my firefox get crashed at start

Asked by paragkandi 1 year ago

Last reply by FredMcD 1 year ago

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went to a site and now can not get the home page up on Fire Fox help please

Went to a page to check on a up coming package and then that was the only thing that came up no FF home page tryed to reinstall the ffox and still that page showed , then… (read more)

Went to a page to check on a up coming package and then that was the only thing that came up no FF home page tryed to reinstall the ffox and still that page showed , then it stated that no page can come up now no home page and am unable to use Fire fox at all can we get this fixed thank you for your help

Asked by dmacgill301 1 year ago

Answered by FredMcD 1 year ago

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Profile can't be created

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. … (read more)

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. So I then tried performing the profile creation and got the following result.

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 181" data: no]

Not sure how to solve this.

Asked by User Hostile 10 months ago

Answered by FredMcD 10 months ago

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Session restore stopped working since last update

No matter how I close Firefox, (X, File->Exit, Menu->Exit), if I start it again it doesn't automatically restore the previous session. If I click on "Menu->resto… (read more)

No matter how I close Firefox, (X, File->Exit, Menu->Exit), if I start it again it doesn't automatically restore the previous session.

If I click on "Menu->restore previous session" it does restore it.

Of course "Restore previous session" is enabled.

Why did it stop working, what changed?

Asked by Indan 1 year ago

Answered by Indan 1 year ago

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No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the … (read more)

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the cursor begins to rapidly flicker or spin. There is no error message given. When checking Task Manager, there are multiple instances of Firefox running. Trying to "End Task" on each instance proves futile because it seems that they are constantly refreshing (which is probably why the cursor flickers). Trying to run the command "taskkill /f /im /firefox.exe" sometimes works and sometimes doesn't, even in Administrative mode. The only sure fire ways to get the cursor to stop flickering and/or close the program is to restart the machine or uninstall Firefox. However, if Firefox is clicked on again after restarting, it goes back to flickering and no window ever opens.

Things I've tried:

1. Using "End Task" in Task Manager

2. Running CMD and using taskkill /f /im /firefox.exe multiple times.

3. Restarting the machine.

4. Clearing ALL temp files from the machine.

5. Uninstalling and Reinstalling Firefox

6. Uninstalling, deleting Mozilla folders from Program Files, Program Files (x86), and Reinstalling

7. Checking to make sure Firefox is not blocked by the firewall or anti-virus.

8. Uninstalling, deleting Mozilla folders from Program Files and Program Files (x86), Deleting Profile data from AppData\Local\Mozilla\Firefox, then Reinstalling

Nothing seems to be working. Any ideas?

Asked by CoNiGMa 2 months ago

Answered by CoNiGMa 2 months ago

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Firefox crashes, no errors displayed

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, res… (read more)

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome.

My PC is WIN7 upgraded to WIN10

Asked by jak0 3 years ago

Answered by FredMcD 3 years ago

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Total freeze

I'm running OSX and every time I open Firefox, it freezes up. I can't type in the URL area, can't click on bookmarks, and can't select the profile folder. It's completely… (read more)

I'm running OSX and every time I open Firefox, it freezes up. I can't type in the URL area, can't click on bookmarks, and can't select the profile folder. It's completely stuck with no functionality. I tried to uninstall and reinstall to no avail. I tried using Safari and it works fine but I want my Firefox back!

Thank you for your time and consideration :)

ALex

Asked by ZillerGrizz 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashes

firefox is a great browser and I just recently having problem with it. whenever I click on firefox, it will open but then close after 2 seconds and will re-open again in … (read more)

firefox is a great browser and I just recently having problem with it.

whenever I click on firefox, it will open but then close after 2 seconds and will re-open again in 2 seconds. the same cycle keep happening but I still cannot find any solution.

I have tried re-installing it but still no luck.

Asked by dsbcahyadi 5 years ago

Answered by FredMcD 5 years ago

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Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (read more)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Asked by MikeP. 5 months ago

Answered by MikeP. 5 months ago

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Firefix wont load anything. Other bowsers work. Have tried resetting, re-loading certfifcate in anti-virus software, removing and reinstalling. Nothing works

A couple of days ago Firefox stopped working on my PC. Nothing had been changed. When it opens, it doesn't load, the cursor stays on the thinking circle whenever I move… (read more)

A couple of days ago Firefox stopped working on my PC. Nothing had been changed. When it opens, it doesn't load, the cursor stays on the thinking circle whenever I move it over the page. I can't open the options menu, can't load a specific page if I type the address in, Bookmark toolbar is gone and when I retrieve it, my data is gone. I can't exit using the X in the corner, I have to go into the menu and use the "Exit Firefox" icon.

I have deleted and reinstalled approx 4 times. I have researched and researched, tried all the suggestions I have found on different websites and forums (Microsoft Edge and IE still work). A couple of things worked, but then I couldn't get Firefox to load any pages as they were ALL untrustworthy, so I imported my Anti-virus Software certificate, that fixed that problem but as soon as I exited and reloaded Firefox I was back to the beginning with nothing loading.

I'm usually pretty self sufficient at finding a solution without annoying anyone with questions, but after a few days of research and testing, I'm not finding anything that works and am at a complete loss.

Asked by danpal85 3 years ago

Answered by philipp 3 years ago

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Firefox : crashing at startup

Firefox crashing at startup and the Mozilla Crash Reporter appears. - Can't start in Firefox Safe Mode (AV program disabled/enabled) - Can't start in Windows Safe Mode + … (read more)

Firefox crashing at startup and the Mozilla Crash Reporter appears. - Can't start in Firefox Safe Mode (AV program disabled/enabled) - Can't start in Windows Safe Mode + Firefox Normal/Safe Mode - "Clean install" doesn't fix the problem - AV program didn't find any malware

Crash ID: bp-b6da3664-6e2d-4c62-b5bc-b45192151214

AV: Kaspersky Total Security 15.0.1.415(e)

Asked by MaxFirefox 4 years ago

Answered by FredMcD 4 years ago

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Firefox won't open, nor will Firefox Profile Manager

I'm not sure what I can do to fix the problem; the answer I've found uses the Profile Manager and I can't access it, it'll open for a split second then close again. … (read more)

I'm not sure what I can do to fix the problem; the answer I've found uses the Profile Manager and I can't access it, it'll open for a split second then close again.

Asked by tommyhandley 1 month ago

Answered by AMAN ARYAN 1 month ago

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I want the tabs I have open when I sign out of Firefox to be there when I sign in again. How?

Frequently I have six or seven sites open at a time when I am browsing. When I "x" out of Firefox now, they are not there when I sign in again. I would like them to be … (read more)

Frequently I have six or seven sites open at a time when I am browsing. When I "x" out of Firefox now, they are not there when I sign in again. I would like them to be there so I don't have to find them each time I sign in.

Asked by geneofva 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashed, reinstall didn't help (but IE works?)

Hi, all of a sudden my FF crashed and won't open. I keep getting the crash reporter. I uninstalled and downloaded a new copy - same problem. It won't even create a tro… (read more)

Hi, all of a sudden my FF crashed and won't open. I keep getting the crash reporter. I uninstalled and downloaded a new copy - same problem. It won't even create a troubleshooter file.

I have Panda antivirus software (free) and that just stopped working too. FF fix, or is this maybe a virus?

Asked by yelloflora 4 years ago

Answered by Wesley Branton 4 years ago

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Opening one Firefox browser gives me 20 open Firefox browser windows

Windows 7, HP Pavilion (originally Vista) PC, I have been using Firefox for a long time. Suddenly is produces 20 windows when i open the first one. Happened immediately… (read more)

Windows 7, HP Pavilion (originally Vista) PC, I have been using Firefox for a long time. Suddenly is produces 20 windows when i open the first one. Happened immediately after I upgraded my Maxthon Browser version. Coincidence ?

Asked by Nodirectionhome 4 years ago

Answered by FredMcD 4 years ago

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I installed Firefox fresh, but when I open, I get continuous spinning wheel.

iMac running 10.13.4 (17E202) Uninstalled old Firefox by dragging to trash. Restarted. Downloaded latest Firefox from Mozilla site. When I click new install to open, a w… (read more)

iMac running 10.13.4 (17E202)

Uninstalled old Firefox by dragging to trash.

Restarted.

Downloaded latest Firefox from Mozilla site.

When I click new install to open, a window launches, but nothing else happens but a continuous spinning wheel. Eventually, nothing for it but to force quit (and force quit window confirms Firefox is "not responding").

What should I do?

Asked by sutto 2 years ago

Answered by FredMcD 2 years ago