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  • Archived

Low performance on a certain page

There is this page: http://myanimelist.net/animelist/mohas that shows lack of performance specially when scrolling, I first thought it is because of the fixed background,… (read more)

There is this page: http://myanimelist.net/animelist/mohas that shows lack of performance specially when scrolling, I first thought it is because of the fixed background, but fixed backgrounds are OK in other sites. Is this normal? It would be great if I at least knew what is wrong with it.

Thank you

Asked by mohas 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

When I try to start Waterfox, Firefox loads anyway. I have them both and want to use Waterfox when I don't need my Norton Toolbar. How do I make it work?

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to b… (read more)

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to be able to use both, simultaneously if possible.

I did find the article on Using the profile manager to create.... at https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

but it's not enough to move forward confidently. Right now, the default seems to be firefox. attempts to load waterfox load firefox.

Thank you. BTW, I have all my plugins on "Ask first". Incredible change in speed, and no more 'hang's' and crashes.

Asked by Tom 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

Firefox freezes whilst scrolling down on Facebook, and a bit more

Well, I have some problems with Firefox. Firstly, it freezes for 2-3 seconds when I try to scroll down so that new content would appear on the page. Secondly, Firefox mak… (read more)

Well, I have some problems with Firefox. Firstly, it freezes for 2-3 seconds when I try to scroll down so that new content would appear on the page. Secondly, Firefox makes error whilst watching a stream on Twitch.tv and it was something like "stop plugin or continue". (I am not sure about the details) And ultimately, Firefox is literally way slower than Chrome as far as I experienced. Despite not freezing, scrolling down/up on the other websites, like Reddit, is still a hideous experience for me on these last versions of Firefox. (I think these problems started after Firefox 2 firstly, yet it accumulated until today and it is unbearable right now for me.)

Anyway, I am on the verge of uninstalling Firefox because of these speed/crash issues all the time I encounter. I really really need help. Thanks so much!

By the way, my laptop has:

Intel i5 4200m cpu @ 2.5 ghz 8.00 gb ram nvidia geforce gt 740m

And I have AdBlock, Last Pass add-ons on my browser.

Asked by waspandwasp 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (read more)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Asked by United123 5 years ago

Last reply by guigs 5 years ago

  • Archived

firefox wont open please help

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 32.0.3.5379 Application Timestamp: 54224e2c Fault Module Name: ntd… (read more)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	32.0.3.5379
 Application Timestamp:	54224e2c
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.18247
 Fault Module Timestamp:	521ea91c
 Exception Code:	c0000005
 Exception Offset:	00052df6
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	b4c7
 Additional Information 2:	b4c74252b02ba14273a3332638c80d68
 Additional Information 3:	71f9
 Additional Information 4:	71f9f4f54ef467b85417e0805553db89

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

Asked by craigbohling 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I fix unresponsive scripts on FF33

Last day, on many websites the whole firefox just get stuck and then shows unresponsive scripts. When I was looking for answers here, i've got it too with unresponsive wi… (read more)

Last day, on many websites the whole firefox just get stuck and then shows unresponsive scripts. When I was looking for answers here, i've got it too with unresponsive wiki-min.js?build=5ad5886:1. I really think it has something to do with upgrate to FF33 since it never happened before and it's ok in IE and Chrome. So, what to do with it?

Asked by igamenir 5 years ago

Last reply by cor-el 5 years ago

  • Archived

tried to install a ID masking program. Deleted it but now times out on every bookmarked web site. Uninstaled Firefox then reinstalled but get same problem. HELP

If I type in a search it will give me a page but will time out when I try to go to the site. It will time out when starting, will not go to my homepage. No problems that … (read more)

If I type in a search it will give me a page but will time out when I try to go to the site. It will time out when starting, will not go to my homepage. No problems that I noticed before Mask program install.

Asked by Echo5 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox has become absurdly slow opening webpages. Can take a minute + to load. Please help.

This started over a week ago. I try to link to a webpage (either from a link on another page, a bookmark or an email) and I can end up waiting for over a minute for the p… (read more)

This started over a week ago. I try to link to a webpage (either from a link on another page, a bookmark or an email) and I can end up waiting for over a minute for the page to load. I have checked my PC's Internet speed (excellent), malware and viruses (none), firewall issues (none - in fact, the problem persists even with the firewall completely disabled), I've even upgraded my modem (no change). The problem affects Firefox and also Chrome and IE. It does *not*, however, affect my laptop or notebook. I'm at wits end at this point and any other ideas to fix this would be appreciated.

Asked by Alikhat 5 years ago

Last reply by afirefoxuser 5 years ago

  • Archived

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

I keep getting the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your sy… (read more)

I keep getting the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

I have tried uninstalling and reinstalling. Deleting and reinstalling. Installing on a different drive, etc. It was working fine, then one day, that is all it will say. I'd tried making sure the folder isn't read only. I've also looked for the parental lock folder to delete (and shown hidden files), but it does not exist on any installation that I've done. Running out of solutions aside from the idea that maybe firefox is just broken.

I've also scanned for malware (malwarebytes), spyware (spybot) and done virus scans (AVG Free 2015).

Had a similar problem with IE, but have gotten it fixed by uninstalling and using windows update to update step by painful step from 9 to 11, and remaking my stupid icon.

Windows 7 SP1 Ultimate with all updates. Very nice hardware (but still a slow boot), which makes me still suspect malware of some type, or maybe AVG deleting something important.

Asked by braingamer47 5 years ago

Last reply by spaarks 5 years ago

  • Archived

Why does firefox slow down or not respond when I check my yahoo account?

Nothing seems to fix this problem, even the new Firefox update. It's very frustrating and I hate to go back to using internet explorer, but may be forced to. It's like fi… (read more)

Nothing seems to fix this problem, even the new Firefox update. It's very frustrating and I hate to go back to using internet explorer, but may be forced to. It's like firefox "not responding" to yahoo. Please help!

Asked by drmike922 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

somthing is running in the background

The blue circle constantly flickers - telling me there is something running in hte back ground. this causes the computer to be slow and videos and graphics are very slow… (read more)

The blue circle constantly flickers - telling me there is something running in hte back ground. this causes the computer to be slow and videos and graphics are very slow to open - if at all.

Asked by bfpapa6 5 years ago

Last reply by cor-el 5 years ago

  • Archived

how to increase mozilla firefox uploading speed?

I am working on a website. This site is very very Busy. More then 60,000 user hit this website at a time.There are any tips or tricks to hit this website directly and av… (read more)

I am working on a website. This site is very very Busy. More then 60,000 user hit this website at a time.There are any tips or tricks to hit this website directly and avoid busy message ?

Asked by hasanssc 5 years ago

Last reply by Seburo 5 years ago

  • Archived

Random hangs when entering text

OS: Windows 7pro Sp1 64bit History: About 3 updates ago Firefox started to randomly hang when I entered text, such as text in Gmail or in search engine windows. Or while… (read more)

OS: Windows 7pro Sp1 64bit History: About 3 updates ago Firefox started to randomly hang when I entered text, such as text in Gmail or in search engine windows. Or while filling out this help request. I tried unsuccessfully all the suggested remedies. I then uninstalled Firefox, and deleted any remaining references to Firefox and Mozilla in the registry. Finally I downloaded and did a fresh reinstall of the latest version. I used Febe to restore Bookmarks and Passwords. The problem continues. Details: Leaving Firefox by clicking on any icon on the taskbar or clicking on the desktop and then returning to Firefox restores the ability to enter text. Until the next hang. Amount of text I can enter between hangs seems random. It can be a few words or several paragraphs. When Firefox hangs the cursor stops blinking and the program becomes unresponsive to any input. Plea: Is there a solution or do I have to give up on my favorite browser and switch to Chrome or (gulp)IE? Thanks in advance for any help!

Asked by ed4037 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

MSDN site is very slow on firefox. although it is superfast on IE

i am accessing https://msdn.microsoft.com/subscriptions/ using Firefox and the pages take minutes to load. although it loads super fast using internet explorer. i suspect… (read more)

i am accessing https://msdn.microsoft.com/subscriptions/ using Firefox and the pages take minutes to load. although it loads super fast using internet explorer. i suspect that Microsoft may implemented some tricky behavior in their site. however, i would like to ask first if this is a common issue or not.

Asked by a7med111 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Rolling back to Firefox 40.0.2 resolves slow eBay issues in 40.0.3

Running Windows 7 Pro x64, Intel core i7, 8GB RAM Firefox 40.0.3 was hanging a lot when browsing eBay pages after upgrading. Removing all addons did not resolve the issue… (read more)

Running Windows 7 Pro x64, Intel core i7, 8GB RAM

Firefox 40.0.3 was hanging a lot when browsing eBay pages after upgrading. Removing all addons did not resolve the issue, nor did clearing cache or re-installing 40.0.3.

Re-installing 40.0.2 resolved the issue.

Some change introduced in 40.0.3 or possible eBay site upgrade is causing one of the top ecommerce sites to becomes unusable.

I recommend contacting ebay techs to resolve this issue if you believe the change did not occur on the Firefox end.

Additionally, when bringing up the task manager application, I see the ffcert.exe is running most of the time when the hangs occur. I never noticed this app previously, but that may be due to the hang not occurring so I had no reason to keep task manager open.

Asked by jagamer 4 years ago

Last reply by Wesley Branton 4 years ago

  • Archived

New HP windows 10, firefox frezing constintly

I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its f… (read more)

I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

Asked by dive1313 4 years ago

Last reply by Wesley Branton 4 years ago

  • Archived

Firefox slow and laggy after updating to Firefox 51

Hello, I have yet another problem to talk about. Today, I updated from Firefox 50.1 to Firefox 51. It's been really slow and buggy ever since. Can anyone help me on the i… (read more)

Hello, I have yet another problem to talk about. Today, I updated from Firefox 50.1 to Firefox 51. It's been really slow and buggy ever since. Can anyone help me on the issue? I would really appreciated it.

Asked by sabbath99 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox crashes

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using wind… (read more)

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

Asked by RonStein 2 years ago

Last reply by FredMcD 2 years ago