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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacopissimo 2 months ago

Last reply by Terry 2 months ago

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Written

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This doe… (read more)

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This does not happen neither with Opera, nor with Edge and not even with Chrome. Not even with 84.0.2 the problem was solved. I kindly ask for help.

I am Italian, sorry for any grammatical errors.

Asked by Ruggiero 1 year ago

Last reply by Ruggiero 1 year ago

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Gmail

In Email, with every other click on a mail item, I get the message "Firefox is not responding." After 15-20 seconds the mail continues, but the same thing happens again, … (read more)

In Email, with every other click on a mail item, I get the message "Firefox is not responding." After 15-20 seconds the mail continues, but the same thing happens again, and again. Checking the mail is nerve wrecking.

Asked by George's FIREFOX 8 months ago

Last reply by FredMcD 8 months ago

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File Fragments

I am hoping someone from Firefox Development sees this and that something can be done for those of us who need to have several tabs open simultaneously. I often find mys… (read more)

I am hoping someone from Firefox Development sees this and that something can be done for those of us who need to have several tabs open simultaneously. I often find myself engaged in research that for convenience requires that I have several tabs open which eventually leads to browser slow down, hanging, and sometimes a crash. Im convinced this is the correct analysis since defragging the ssd fixes it every time. I believe it would be very helpful if Firefox were to add a compressor to its file storage routine, first blush thoughts, possibly one compressed file per tab. When I get into heavy research I find myself defragging sometimes several times in a day, which temporarily fixes the problem. Any chance this can be added, or if anyone knows of a fix to this issue? rgds, j

Asked by kraigswi 12 months ago

Last reply by FredMcD 12 months ago

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Issues with Firefox browser on Mac OSX

In the past three weeks, I have been experiencing issues with the Firefox browser on my iMac MacOSX. First, the browser, after some amount of time of usage, seems slower.… (read more)

In the past three weeks, I have been experiencing issues with the Firefox browser on my iMac MacOSX. First, the browser, after some amount of time of usage, seems slower. Second, if I keep windows with multiple tabs open overnight and then try to use them, they don't seem to function. The YouTube videos will not play. I can't move the tabs. I need to close the tabs and window altogether to get YouTube to function. Lastly, as of now, I can't even select and move tabs. I have never experienced this problem with Firefox on my iMac.

Prior to this I don't remember having these issues. What has changed?

Asked by gesar_o 8 months ago

Last reply by FredMcD 8 months ago

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YouTube randomly stops loading

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a … (read more)

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a time. It just hangs until it abruptly starts working again. Occasionally (like if I try to log out while this is happening), it will give me an error saying I'm "offline", even though I am most definitely not offline. During this time, all other websites (Google, Wikipedia, Hulu, etc) work fine, so I know it's not my Internet. Other than that, it doesn't give me any errors.

I am using a MSI laptop on Windows 10. Oddly enough, YouTube loads properly in incognito mode and in Windows Edge, but clearing my cache and cookies, disabling my extensions, and updating Firefox to the latest version didn't solve the problem. I even enabled each of my extensions separately in incognito mode while YouTube wasn't loading in a normal window, and each time YouTube loaded properly in the private window while simultaneously not loading in the normal one, so I know none of my extensions are causing the problem. Restarting my computer also didn't do anything. This problem persists when logged in or out of YouTube, no matter the account.

I reported this issue to YouTube back on December 29, but it hasn't been fixed. I also made a post on the YouTube Community a few days ago, but I didn't get any helpful answers. Any help would be appreciated!

Asked by David_H23 6 months ago

Last reply by David_H23 6 months ago

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Firefox eating my memory & PC performance

Hi, since the last update, Firefox is taking a huge amount of memory and slowing everything else on my PC right down. Right now this support tab is the only webpage I hav… (read more)

Hi, since the last update, Firefox is taking a huge amount of memory and slowing everything else on my PC right down. Right now this support tab is the only webpage I have open, yet you can see in the screenshot there are 31 Firefox processes running, and over 1G of memory being taken. I've followed all the help threads and taken the steps in them - it's made no difference. Please can you help me find a way to tame Firefox. Also - I'm really not an IT expert at all so please can you tell me in very simple language :)

Asked by markgarylambert 6 months ago

Last reply by FredMcD 6 months ago

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Internet connectivity.

Due to my work I often have several tabs open for upwards of 12 hours at a time. This being said, for some reason after roughly 8-14 hours of being open my internet slowl… (read more)

Due to my work I often have several tabs open for upwards of 12 hours at a time. This being said, for some reason after roughly 8-14 hours of being open my internet slowly gets weaker and weaker, it never completely turns off, and the internet works perfectl for my browser, however other programs (discord, photoshop, minecraft, anything that uses a passive amount of information) slow down until I restart firefox completely. It sometimes slow my 70mb/s+ upload/download to .1mb/s measurable upload/download and if i can fix this somehow that would be wonderful.

Asked by water kitty 1 year ago

Last reply by FredMcD 1 year ago

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Firefox not running scripts for longer than 30 seconds after update

Hi, hoping someone can help point me in the right direction....I have a web app that has lots of data, we run several scripts that can take a while to process. All was op… (read more)

Hi, hoping someone can help point me in the right direction....I have a web app that has lots of data, we run several scripts that can take a while to process. All was operating fine on version FF87, version 88 would just stop processing the script and the browser would not allow me to do anything else on that site. ... there were no error messages (that I can find).

I downloaded the Beta of V89 and all worked fine Public release of V89 has the error It works fine on all other browsers It works fine on the local server version on my machine

site is php7.2 ...

...any information would be helpful to me.. please and thank you in advance!!

Asked by tony185 1 year ago

Last reply by tony185 1 year ago

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background processor freezing computer

I have to go into task manager to stop background processors from freezing my computer. Closing background processors in disk and memory. Sometimes there are as many as 1… (read more)

I have to go into task manager to stop background processors from freezing my computer. Closing background processors in disk and memory. Sometimes there are as many as 10 background processors running but it seems to be a only a few and can't tell which one's until I figure it out. Sometimes I can by the amount of usage. I have to do this several times as I use my computer.

Asked by jarekorn 11 months ago

Last reply by FredMcD 11 months ago

Firefox Crashes ("hangs") at Save Dialogue

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allo… (read more)

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allows me to download without going "Not Responding" and at which point I have to force quit.

I've tried browsing other solutions but nothing seems to work or be applicable. I'm running Firefox 78.15.0esr (64-bit) on an El Capitan 2010 iMac.

Thanks for your help!

Asked by sdrake088 3 months ago

Last reply by sdrake088 3 months ago

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Certain Websites slow to load

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit) For about a week now a few websites are … (read more)

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit)


For about a week now a few websites are taking a long time to load on my 4 PCs (examples: ebay.com, walmart.com, pch.com). If I click the link on the search page it takes almost 30 sec to load, right click and open in a new tab same time, and open a new tab and type or paste address the same amount of time. Most other website open almost immediately.

The issue does not resolve in safe-mode or if I manually disable add-ons. I'm using the default theme.

All websites load without issue on Chrome and Edge.

Asked by Big Steve 1 year ago

Last reply by Big Steve 1 year ago

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firefox using high cpu and memory as of the day of posting.

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show … (read more)

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show that anything has changed. new tabs open but don't show up, youtube video audio plays but the screen remains fixed. Firefox usage for just 7 tabs is well over 5 gigatybes of ram and 10-20% cpu at all times.

I attempted everything on the help page, including: killing and restarting firefox, updating firefox, updating windows, restarting my computer, killing firefox and rebooting again, disabling extensions, and updating graphics drivers.

after rebooting with the new windows update, firefox ran smoothly for a brief minute and showed normal cpu/ram usage, but quickly climbed back up to pre reboot numbers.

Asked by ametueraspirant 1 year ago

Last reply by FredMcD 1 year ago

continual problems loading firefox browser

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Window… (read more)

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Windows 11. Nothing happens for about one minute, then the spinning blue circle appears, then firefox starts to load, then the screen goes back to the desktop, then a black screen appears, then some white rectangles start to appear across the top of the screen, then the screen goes back to desktop, then back to the black and white top-of-browser window that is still trying to load, and then finally after the five minutes, our home page loads. However, clicking on a bookmarked website, or typing in a website in the address bar results in a 2-3 minute wait for that site to load. And this happens time after time with the computer still on, and also startup after startup. If this should continue for a few more days, we will start using Google Chrome or Microsoft Edge, and also cancel our subscription to Mozilla VPN. This cannot continue!

Asked by chezmich 4 months ago

Last reply by FredMcD 4 months ago

  • Solved
  • Archived

Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 8 months ago

Answered by FredMcD 8 months ago

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Any new website entered in the address bar doesnt load and tabs become unclickable

After the recent update 81.0.1 (32-bit), I have started facing an issue where after every few minutes of browsing, all my tabs become unclickable and hitting enter on the… (read more)

After the recent update 81.0.1 (32-bit), I have started facing an issue where after every few minutes of browsing, all my tabs become unclickable and hitting enter on the address bar shows its loading but the website never loads. Trying to close firefox using the close button also doesnt work and I have to open task manager to kill the process and then start firefox again.

Asked by Ayush Pratap Singh 1 year ago

Last reply by Ayush Pratap Singh 1 year ago

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Firefox don't load the websites for a minute but other browsers does load them normally

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the … (read more)

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

Asked by Raj 1 year ago

Last reply by FredMcD 1 year ago

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Firefox runs extremely slow and I cannot use it on FaceBook at all because of this.

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various thing… (read more)

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various things from support and also received 1 from the community. it has not worked so I am going to switch to Microsoft Edge because I did not experience this problem with ME. I have used Firefox for years but the slowness is very annoying. I will try it again in the future. Thank you

Asked by Rosekeller74 1 year ago

Last reply by Rosekeller74 1 year ago

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version 91 of firefox keeps freezing the OS - Linux

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then … (read more)

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then 30 seconds , sometimes 1 minute, but after the first page has been loaded if I open another page , it will be as usual 2. Completely random and without any sign of slowing down the OS - the OS freezes - nothing works at all and I have to restart it using the power button. ( and this happens when Firefox is open so I doubt Firefox)

version Firefox Browser 91.0.2 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Asked by vhsu20 11 months ago

Last reply by jonzn4SUSE 6 months ago