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webmail not opening

When I click my icon or manually type in the address for my webmail, I get a blank screen with a rotating gear. Everything else seems fine. My internet works, I cleared … (read more)

When I click my icon or manually type in the address for my webmail, I get a blank screen with a rotating gear. Everything else seems fine. My internet works, I cleared cache, I have rebooted. I don't have any extension except for a color theme. I can load in my webmail in Edge, but I'm a Firefox guy. I'm not too keen to mess with my settings (safe setting or reloading) beyond except as possibly a last resort.

Asked by sdickins 3 weeks ago

Having trouble accessing email from att

I am unable to access my email thru Firefox. I receive an error message indicating Firefox may have a problem connecting me to access my email. I am able to access my em… (read more)

I am unable to access my email thru Firefox. I receive an error message indicating Firefox may have a problem connecting me to access my email. I am able to access my email thru the Chrome Browser and Edge Browser. Can someone help resolve this issue. I am unable to find a phone number to contact someone at firefox for assistance.

Asked by pjwarren 2 months ago

Gemini in Firefox 136 broken

If I highlight text on any page in Firefox 136.0, and then ask Gemini to "Explain this", Gemini opens in the Sidebar (I have selected the RHS of the screen for the sideba… (read more)

If I highlight text on any page in Firefox 136.0, and then ask Gemini to "Explain this", Gemini opens in the Sidebar (I have selected the RHS of the screen for the sidebar), but my selected text is not entered into Gemini, and nothing happens. If I try this again while the sidebar is open, I get the message "Something went wrong, try reloading this page" Reloading the page doesn't help.

Asked by Dave 1 month ago

Inability to access Facebook in Firefox

I have been on Facebook a long time and have been accessing Facebook on Firefox for a long time as well and never had any problems. All of a sudden I can no longer get in… (read more)

I have been on Facebook a long time and have been accessing Facebook on Firefox for a long time as well and never had any problems. All of a sudden I can no longer get in from Firefox. I get the message "Sorry! Something went wrong :(" when I try to access https://www.facebook.com/ as soon as I hit enter.

I can log in fine from Chrome (really don't want to use it) without any problems so I don't think the issue lies with Facebook.

Can anyone help with this issue?

Thank you - Jan

Asked by Jan 2 months ago

Unable to Login to SSA.Gov Site

Whenever I login to the web site "SSA.GOV" and click the login button, the next screen presented in Firefox is: "Bad Request Your browser sent a request that this server… (read more)

Whenever I login to the web site "SSA.GOV" and click the login button, the next screen presented in Firefox is: "Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

If I go to a Private Window, type in the SSA.Gov and then select the Login page, I am presented with the correct page and can then supply my information and login.

Asked by Nikon1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Confluence page loading fails with "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

Observed: I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is load… (read more)

Observed:

I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is loaded, but then disappears and I get the following error at the top of the page: "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

This only happens in one browser profile: in the other, all the pages open correctly and quickly. When I open a private tab using the problematic browser profile, again all the pages open correctly.

I have tried clearing all atlassian.net and atlassian.com cookies and data from the browser privacy settings, disabling all extensions, restarting the browser, even restarting the computer, but to no effect.

Expected: Confluence pages should open using any browser profile.

Reproducibility: 20+ out of 20+ attempts

Workarounds:

Temporarily use the other browser profile or a private tab, although that way I don't have the benefit of using browser history and if I kill the browser while using private tabs, private tabs will not be restored, so I lose track of what I was working on. I could use a different browser for confluence, but that has the same history problem and is generally senseless: Confluence should work correctly using any browser.

Notes:

I have seen similar issues 3-4 times before with Confluence, but it was always due to extensions, so disabling the problematic extension or configuring it to ignore anything related to Atlassian was sufficient. I would report this to Atlassian, but they'll just say "it works with a blank browser, so it's not our bug" and they're probably right. There's some kind of Atlassian-related state being preserved in the problematic browser profile, but I can't pinpoint it, so any help there is welcome.

Asked by tonalf 3 months ago

Last reply by tonalf 3 months ago

  • Solved

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 2 months ago

Answered by TomeQ_537 2 months ago

Firefox Browser Loads Slowly Webpages

Hi Firefox Team, I've been a Firefox browser user for the last 5 years and now I'm facing difficulties while loading webpages, Is there any solution to loading the webpag… (read more)

Hi Firefox Team, I've been a Firefox browser user for the last 5 years and now I'm facing difficulties while loading webpages, Is there any solution to loading the webpages so I can continuously use it...

Asked by Warwick Jensen 3 months ago

Last reply by jonzn4SUSE 3 months ago

Can't reach my banks on Firefox

We use Firefox to check our bank accounts. For that last 24 hours, we are stopped at a page that says Firefox cannot connect due to security problems. Does anybody know w… (read more)

We use Firefox to check our bank accounts. For that last 24 hours, we are stopped at a page that says Firefox cannot connect due to security problems. Does anybody know what's going on?

Asked by chucklambie 3 months ago

Last reply by jonzn4SUSE 3 months ago

Site doesn't work well

I have an account with the site, https://www.thecalendarcreator.com . It is a software that creates calendars for the present and future years. I have turned off Enhanced… (read more)

I have an account with the site, https://www.thecalendarcreator.com . It is a software that creates calendars for the present and future years. I have turned off Enhanced Tracking for the site (that worked for another site of theirs that I joined). Some functions work, many do not work correctly, if at all.

My computer is a Mac, v 10.13.6, so it's getting old. I have contacted thecalendarcreator.com support, and they can't find anything wrong on their end. They have suggested that perhaps it's some sort of anti-virus setting on my end. I've been looking at my Settings, but I'm no techie, so I don't know what to do. I would greatly appreciate your help, so I can hopefully get this site to work.

Thank you very much, Lea Lashaway

Asked by organizeyourthoughts 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago