Showing questions tagged:

Accidently opened computer in unwanted browser - Facebook account is corrupted

Lost Mozilla as my default browser after accidentally opening my Facebook page using Edge. The only site that is corrupted is Facebook. All others work properly. I still … (read more)

Lost Mozilla as my default browser after accidentally opening my Facebook page using Edge. The only site that is corrupted is Facebook. All others work properly. I still want Mozilla. Looks like I've created a newer Mozilla account even though I used my password to open my account using my email address and password. My profile name has changed. Wondering if problem occurs because account is shared with my husband and our account is under his name/email. Any suggestions appreciated. We do subscribe to Norton. Thanks.

Open 108

Summary (one sentence): Why is Firefox not loading quiz websites properly, and how can I fix it?

Hi everyone, I’m facing an issue with Firefox where some quiz websites are not working properly. Pages either load very slowly or sometimes don’t load at all. I mainly us… (read more)

Hi everyone,

I’m facing an issue with Firefox where some quiz websites are not working properly. Pages either load very slowly or sometimes don’t load at all. I mainly use these sites daily, so it’s affecting my routine.

For example, when I try to open this quiz page: http://telequiz.pk/

Sometimes it works fine, but other times it gets stuck or shows incomplete content. I have already tried refreshing the page and clearing cache, but the problem still happens randomly.

Can anyone guide me on what could be causing this? Is it a browser setting, extension conflict, or something else? Also, what steps should I follow to fix it permanently?

Thanks in advance for your help

Open 18

youtube worked two days ago with no problems... and had been working the entire time.. Why doesn't it work now

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done … (read more)

What changed to prevent youtube from working? It worked for as long as I have had your browser and two days ago... all of a sudden it doesn't... just freezes. I've done what you suggested... it didn't work I installed an extension yesterday and it worked yesterday... Now today... not working even with extension

help please

Open 153

why do I get a white page when I click on a stored bookmark?

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new pri… (read more)

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new private window and after that I can get to the bookmarked site. wondering why this happens at times. I am using windows 10 for now but am planning to build another computer with windows 11 in the future.

Open 45

I can not get PC Express to work in Firefox or in Chrome or Edge. I keep getting the PC Express Sign On screen.

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have enc… (read more)

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have encountered the same problem. I use Proton for my e-mail and I have used all their apps for my computer. I recently changed the start up app from judymk@protonmail.com to judymk@pm.me. I don't think this is a problem as Proton says the app should not care what protocol is used as it translates the same regardless of what app is used. I would appreciate any help with this.

Open 81

Template literal not resolving as expected

I have a directory structure C: Gustafson Website ⋮ scripts global.js ⋮ ⋮ TestDirector… (read more)

I have a directory structure

C:

   Gustafson
       Website
           ⋮
           scripts
               global.js
               ⋮
           ⋮
           TestDirectory
               baseUrl_test.html
           ⋮

In the <head> of a webpage, I determine a baseUrl for the page using the following:

 <script>
   // assumes website topmost directory is "Website""
   ( async ( ) => {
     const segments = document.documentURI.split ( "/");
     const index = segments.findIndex ( element => 
                                        element == "Website" );
     if ( index < 0 )
       {
       throw new TypeError ( 
                 "Website structure not constructed correctly" );
       }
     segments.length = index + 1;
     let path = segments.join ( "/" );
     path += "/";
     window.baseUrl = path;
     console.log(`${baseUrl}`);
     } ) ( );
 </script>

The console log displays

file:///C:/Gustafson/Website/

In the body is

 <script>
   console.log ( `${baseUrl}scripts/global.js` );
 </script>
 <script src=`${baseUrl}scripts/global.js`></script>
 <script>
 window.onload = 
   function ( )
     {
     Global.initialize_globals ( );
     };
 </script>

The console log displays

file:///C:/Gustafson/Website/scripts/global.js Loading failed for the <script> with source “file:///C:/Gustafson/Website/TestDirectory/%60$%7BbaseUrl%7Dscripts/global.js%60”. Uncaught ReferenceError: Global is not defined

   onload file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:37
   EventHandlerNonNull* file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:34

The problem is the console.log displays what is expected but the src= is using something totally different.

Open 63

Browser distortion issue

Having issues with the browser often appearing distorted, text and images failing to load, videos showing up blank etc. Problem disappears when in troubleshooting mode b… (read more)

Having issues with the browser often appearing distorted, text and images failing to load, videos showing up blank etc.

Problem disappears when in troubleshooting mode but after several refreshes the problem returns almost immediately, making using Firefox incredibly frustrating.

Open 36

I am getting WebGL is not supported on my browser

I play a game on Facebook - and i go to it from a link in my email - but today it says your browser does not support WebGL - this happened a month ago but I forget how it… (read more)

I play a game on Facebook - and i go to it from a link in my email - but today it says your browser does not support WebGL - this happened a month ago but I forget how it got fixed. :-(

it worked yesterday - and I checked for Firefox updates and it is up to date. last time this happened - I did read an article online that suggested to go to put about:support in the address window and under General it said to uncheck standard performance and to click on "use accelerated performance" - that fixed it.

This time when I go to about:support - "Use Hardware acceleration when available" is already checked. How do I fix it this time? and why does this keep happening every so often?

Open 63

Recently, my access to my gmail.com email account is no longer working or giving me access

Normally, I use the FireFox browser to access my gmail.com email account to view my messages. I am not sure what changed, but now when I enter gmail.com on my FireFox br… (read more)

Normally, I use the FireFox browser to access my gmail.com email account to view my messages. I am not sure what changed, but now when I enter gmail.com on my FireFox browser, I am not getting any response. I do not get the gmail display where I would view my messages. Additionally, I am not getting any error messages, all I get is a blank screen.

Is there any advice you can provide to help me resolve this issue ??

Open 45