Firefox Community Forum

I'm not sure when but sometime in the past month a bunch of buttons on firefox have stopped working. For example, when I try to hit the "share" button on google docs or google sheets, the site freezes (there's a message saying "Trying to connect..." but never succeeds) and I have to reload it. Occasionally when I google something, the drop-down "people also ask" sections don't respond to me clicking on them. On other websites with drop-down menus, the button also does not respond.

Today I have been unable to sign in to my online banking account. I get an error message as such: Reference ID is: b1a8dcda3a. I have always used this browser to access this account until today.

I am a student and often use Canvas to do assignments. Lately when I am trying to open a textbox on Canvas on either a discussion board or on an assignment I get sent to a page that says something broke on discussion boards or the textbox is simply not there on assignments.

I have cleared my browser cache and it did not fix the issue so I instead tried another browser and it works normally over there. I am really not sure what the issue is so any help would be appreciated!

Hi Firefox community,

I’m currently testing a simple HTML-based site hosted on epizy.com, where I provide information and visuals related to a game mod (NullsBrawll). While everything works fine in Chrome and Edge, Firefox often fails to load key assets — especially images and script files that showcase the game’s content or guide users through the APK installation process.

Some problems I’m running into:

Game-related images (e.g., character banners, gameplay screenshots) fail to load intermittently JS-based animations or carousel sliders showing features don’t always run This issue happens more often on mobile Firefox Other browsers show the same files fine, even on slower networks

I’m wondering if:

Firefox handles free-hosted static files differently than other browsers? There are known issues with HTTP resources from epizy.com on Firefox? Any specific headers, caching rules, or SSL setup I should be aware of?

Thanks in advance for any help! Just trying to make the Game experience smooth for all browsers.

having trouble getting into url from Fox News. after entering my email to receive a link to sign into the page I want, the little circle just turns and does not move to the website I asked for. It was working and now it doesn't. Jim

I'm using Firefox 136.0 (64 bit) on my laptop

Up until now, I've had no problem with filling in online forms, specifically Amazon Returns in this case. Now I find that all goes well until a page appears with a selection of drop-off locations from which to send the return. Pressing the appropriate button just leads me to a blank page, with no message, no matter how many attempts I make, even after a re-start.

Not knowing any better, I wondered if this was to do with the pop-up blocker, so I gave the website address as an exception to the blocker, but nothing has changed.

The form was successfully completed when accessing it from my wife's ipad mini, so I conclude the error somehow lies within Firefox.

I also have found that on some websites where pages should show images, I'm left with just a blank space.

Any help appreciated!

Thanks.

Bonjour with the Mozilla extension "Firefox Multi-Account Containers" for a few days only the titles are not displayed correctly on the site page : https://www.i24news.tv/fr

avec l'extension de Mozilla "Firefox Multi-Account Containers" depuis quelques jours seulement les titres ne s'affiche pas correctement sur la page du site: https://www.i24news.tv/fr

Hello

I'm using a Mac with 15.0.1. I downloaded Firefox a couple of days ago. All seems to be working fine. I've not made any settings changes and all websites seem to be operating as expected. However, I cannot get Facebook to load at all. I know that when I tried using Mozilla Firefox in the past I had the same problem and eventually just gave up. When I enter www.facebook.com with a URL and press enter, I get the following: "

Unable to connect

Firefox can’t establish a connection to the server at facebook.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.
   If you are trying to load a local network page, please check that Firefox has been granted Local Network permissions in the macOS Privacy & Security settings.

"

It's important to note that I have not made any changes to the default settings. I have not in any way configured or changed any settings at all. So I would expect this to work out of the box. Firefox is: 137.0.1 (aarch64).

Not sure why this is happening and why I need to go through so many directions to trying work out why a simple website won't work. Any help would be really appreciated.

Hi,

I am running this Firefox version 128.9.0esr (64-bit) in my Macbook with Mac OS Sonoma. Firefox says I am up to date but I have an app that does not work because it needs 133+. Can you help me please?

Thanks and regards

After downloading Update 136, every single website (banking, mail, etc.) no longer recognizes my computer and makes me sign-in, and go through 2-step verification even though I am not signed up for it. The note says: You are signing in with an unrecognizable device. But this is incorrect. And if I sign in and go through 2-step verification and then sign out... when I sign in again, the site again says I am not recognized.

How do I get rid of this issue?

After today's 2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5055523) update, Firefox does not allow me to log into my Dominion Energy Credit Union account (see attached login error screen). Using Firefox Private Browsing, however, DOES allow logging in. I have cleared the cache, restarted the browser, and restarted the computer several times. Please advise.

Access Denied

You are unauthorized to access this resource.

Reference ID is: 2cfa54eb32

Troubleshooting Steps

1. Reload the home page and try again.

2. Clear your browser cache and try again.

3. Try logging in with a different browser.

4. Try logging in with a different device.

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a log in page quickly, then it disappears and reappears straight away again, does anyone have any idea why this is happening, I have checked the version and it's 137.0.1

I updated FireFox to Firefox 137.0.1 (20250407111027) from Firefox 136.0.4 (20250326231000). Then, any time I would open ChatGPT, the text input box has been squished to ~30% of it's size which is resulting in formatting errors when copy pasting code or text from ChatGPT. I have the Zoom set to default settings, cleared cookies, and restarted firefox but the problem still persists. Is anyone else having a similar issue?