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ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor ei… (read more)

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor einer Woche mein Abo über den Apple Store verlängert. Kann ich die Bestätigungsmail erneut erhalten

Asked by jenspfeiffer27 5 months ago

Last reply by Paul 5 months ago

I do not understand why I cannot log in as normal. I am self taught unfortunately and have no one I can enquire from. I am in my late seventies and I cannot seem to overcome this problem.

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them. … (read more)

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them.

Asked by katelough 1 month ago

Last reply by Paul 1 month ago

Computer cleared to factory settings. Locked out of account.

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Fir… (read more)

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Firefox and Mozilla passwords. Tried using Apple account password which showed invalid but works fine for iCloud dot com. I’m trying to get Firefox reinstalled. Any suggestions?

Asked by Terry Lincoln 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Re: Mozilla Account Access.

Dear Mozilla for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the corr… (read more)

Dear Mozilla

for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the correct password, resetting and confirming my New Password; and also entering my32 character account recovery key all to no avail. At each stage the entered characters are indicated in the red box with a writing underneath that it is wrong. All the above parameters are securely stored in my computer and a notebook.

Mozilla, how are you going to solve this problem. Just as you Firefox updated you do not check well to see whether they work well or not, and you push them out to the public. Besides you also force to update my versions which I have not given you permission.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 1 month ago

Last reply by jeff-g 1 month ago

Unexpected error upon attempting to sign in.

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end… (read more)

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error".

And to make sure that this has nothing to do with the plugins I have on my pc installation, I tried signing in on mobile phone as well. Same issue.

Asked by AC 2 weeks ago

Last reply by Paul 1 week ago

Logins not working properly since update

Since the latest update I can no longer use the 1password extension, and am also unable to use single sign on to log in to my work accounts on firefox (which previously w… (read more)

Since the latest update I can no longer use the 1password extension, and am also unable to use single sign on to log in to my work accounts on firefox (which previously worked). Now I need to use a different browser in order to log in. Whatever the change was, please fix it as this is really annoying, or I may just need to move to another browser.

Asked by amy.dundon1 5 months ago

Last reply by Konstantina Papadea 5 months ago