Firefox Community Forum

i signed in to my mozila account using my google accont After that my account appears to be blocked and i cannot access login or access my data please help me recovery my accont thank you.

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Hi! I just did a clean Win 11 reinstallation on my laptop and must download all my accounts again, including Firefox. I can't remember my username. Evidently it isn't my e-mail address or my first and last name. Do you know if there's a way to either retrieve it or create a new username on the website? Thanks in advance!

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!